John Sandiford
John Sandiford at Sullivan Cadillac

John Sandiford

Service Advisor

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

4.7
28 Reviews
4.7

28 Reviews

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28 Reviews of John Sandiford

October 26, 2025

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Employee Rating

I had the same problem before and was fixed for months. This time the same problem but wasn’t fixed. Now it will cost me almost $5,000 to fix! Who has that kind money no me! More

by CHUKITA32
Service Price Transparency
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Recommend Dealer
No
Oct 27, 2025

Sullivan Cadillac responded

Thank you for sharing your thoughts. It’s important to us that every concern is fully resolved and customers feel confident in their vehicle’s performance. At Sullivan Cadillac, your feedback helps us continue improving how we communicate repair options and long-term solutions. Please don’t hesitate to contact us if you’d like to talk about your experience further. Your trust matters to us. Sincerely, The Sullivan Cadillac Team

October 25, 2025

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The service dept was great received an appt right away John Sandiford was professional and knowlegable. All work was completed in a timely manner. More

by allansrothman
Service Price Transparency
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Recommend Dealer
Yes
Oct 25, 2025

Sullivan Cadillac responded

Thank you for your kind words, Allan! We appreciate your feedback about our service department and are glad to hear that John was able to assist you professionally and efficiently. It’s wonderful to know that your experience at Sullivan Cadillac met your expectations. We look forward to seeing you again for your future needs! Sincerely, The Sullivan Cadillac Team

October 25, 2025

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Great service, everyone personable, clean restrooms, nice refreshments, up to date info from service mgr More

by rcroot
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Recommend Dealer
Yes
Oct 26, 2025

Sullivan Cadillac responded

Thank you for your wonderful review! We at Sullivan Cadillac are thrilled to hear that you had a great experience with our team. It's fantastic to know you appreciated our service, cleanliness, and the refreshments. We strive to keep our customers informed and comfortable. We look forward to welcoming you back for your next visit! Sincerely, The Sullivan Cadillac Team

October 23, 2025

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The service manager lied to me to get me back to there dealership. I took my car for oil change and the tech broke something during the service and the manager promise to make the repair. When the repair More

by terotime45
Service Price Transparency
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Recommend Dealer
No
Oct 23, 2025

Sullivan Cadillac responded

Thank you for sharing your experience. We understand your concerns regarding the repair charges following your recent service visit. At Sullivan Cadillac, we aim to maintain transparent communication and address customer concerns promptly. If you’d like to review this situation further, please contact us directly so we can ensure your visit is properly evaluated. Your feedback is valuable to us. Sincerely, The Sullivan Cadillac Team

October 23, 2025

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I was able to get my car fixed on the same day that made me happy More

by FRANKLINRICH2018
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Recommend Dealer
Yes
Oct 23, 2025

Sullivan Cadillac responded

Thank you for your feedback, Franklin! We're glad to hear that you had a positive experience getting your car fixed on the same day. At Sullivan Cadillac, we strive to provide timely service to our customers. We appreciate your support and hope to assist you again in the future! Sincerely, The Sullivan Cadillac Team

October 22, 2025

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He was very professional and explained everything that needed explaining. I had a good experience. More

by philro2000
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Recommend Dealer
Yes
Oct 23, 2025

Sullivan Cadillac responded

Thank you for your wonderful review! We're glad to hear that you had a good experience with us at Sullivan Cadillac and appreciated the professionalism and thorough explanations. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

October 22, 2025

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Excellent experience and pleased with the service I received . And love the car wash after each service More

by ABENAMILNER
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Recommend Dealer
Yes
Oct 23, 2025

Sullivan Cadillac responded

Thank you for your fantastic review! We’re delighted to hear that your experience at Sullivan Cadillac was excellent and that you appreciated the service provided. We take great pride in offering our customers a complimentary car wash with every visit. We look forward to welcoming you back again soon! Sincerely, The Sullivan Cadillac Team

October 21, 2025

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The service on my auto was done quickly and John kept me informed of any issues. I had to have the battery replaced.. More

by r.ferrell
Service Price Transparency
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Recommend Dealer
Yes
Oct 21, 2025

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that your service was completed quickly and that John kept you informed throughout the process. Our team appreciates your trust in Sullivan Cadillac for your vehicle needs, and we're here to assist you in the future. Don't hesitate to visit us again! Sincerely, The Sullivan Cadillac Team

October 05, 2025

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They are the best Will always use Sullivan Cadillac for service and New Car purchase More

by allangack
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Recommend Dealer
Yes
Oct 05, 2025

Sullivan Cadillac responded

Thank you so much for your kind words, Allan! We're glad to hear that you always choose Sullivan Cadillac for your service and new car purchases. We appreciate your support and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

September 30, 2025

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Employee Rating

The service technician performed a thorough review and resolution to an intermittent problem. Also, John Sandiford was very professional and helpful. More

by ArchS
Workmanship
Service Time
Recommend Dealer
Yes
Sep 30, 2025

Sullivan Cadillac responded

Thank you for your wonderful feedback, Arch! We're thrilled to hear that our service technician was able to thoroughly address the intermittent problem and that John Sandiford provided you with professional and helpful assistance. At Sullivan Cadillac, we strive to deliver excellent service, and it's great to know we met your expectations. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

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