John Russo
John Russo at Kings INFINITI
Refer Me

John Russo

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

Contact Me
4.8
1,176 Reviews

Dealership Experience

31 yrs, 8 mos

Industry Experience

31 yrs, 8 mos

Languages Spoken

English English

4.8

1,176 Reviews

Write a Review

1176 Reviews of John Russo

February 21, 2025

Dealership Rating
Employee Rating

The team is taking good care of costumers. Job woes finish in short time. Thank you. More

by SHERSHKOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 19, 2025

Dealership Rating
Employee Rating

Always great service. John Russo can always answer my questions and I always walk out satisfied More

by BETTY528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 04, 2025

Dealership Rating
Employee Rating

The advisors are polite and professional my only issue is that when we make an appointment for example at 9 am for an oil change why do I have to wait 3+ hours to finish. It’s not right that I have to spend More

by FARAHSKAF420121212
Workmanship
Service Time
Recommend Dealer
No
Feb 10, 2025

Kings INFINITI responded

Farahskaf420121212, thank you for leaving us feedback. We are very disappointed to hear that your experience was not a positive one. Here at Kings INFINITI, Inc., we strive for excellence, unfortunately we get backed up a bit but we always strive for greatness. Thank you for your honesty!

February 03, 2025

Dealership Rating
Employee Rating

Amazing. Was so patient and helpfull. I am to to recomend atvanytime. Wish i can purchase another infinit More

by trev051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Kings INFINITI responded

Trev051, we are so pleased you enjoyed your visit to Kings INFINITI, Inc.! Hi Trev051, we are very happy to have provided you with such a positive experience!

February 03, 2025

Dealership Rating
Employee Rating

It’s was a great experience for me to take my car to the dealer for service More

by STEWARTPETER1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Kings INFINITI responded

Hi Stewartpeter1957, thank you for taking the time to leave a review for us at Kings INFINITI, Inc.. We're happy we could meet your expectations!

January 31, 2025

Dealership Rating
Employee Rating

This dealership is the best . My second time getting a car here . Service is top notch and a pleaser to deal with . Referred my friends they also got cars here. More

by Ilanajosh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 10, 2025

Kings INFINITI responded

Ilanajosh, we are very happy we could provide you with a positive experience! We hope you have an amazing day!

January 30, 2025

Dealership Rating
Employee Rating

This was my 1st servicing for my Qx60 and the total experience was great! John was very thorough in explaining to me what was going to be done and accurate on the time it would take. Thank you John and More

by LARRYDEPASQUALE3
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Kings INFINITI responded

Hi Larrydepasquale3, thank you for taking the time to leave a review for us at Kings INFINITI, Inc.. We're happy we could meet your expectations!

January 25, 2025

Dealership Rating
Employee Rating

Kings Infiniti is the best Dealer . I love it. All the best Infiniti.Good job Mr Danny. More

by skyconsco2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Buddy Naipaul, Sam Shtern, Michael Jacovino, Matthew Raiten, Carla Martinez , Danny is the best best friendship saler.

Feb 10, 2025

Kings INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 17, 2025

Dealership Rating
Employee Rating

I had a wonderful experience with Kings Infiniti, receiving fast and professional service. Thank you very much John ! More

by OLEGNYC1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 15, 2025

Dealership Rating
Employee Rating

John is a true professional. He always makes my service visits at Kings Infiniti a pleasure. More

by GEODOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Largana, Matthew Raiten, Carla Martinez , Nelson Morales

Jan 24, 2025

Kings INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

1
...

Dealership Inventory (8 Vehicles)

used 2021 Nissan Rogue car, priced at $24,995
2021 Nissan Rogue
used
Brilliant Silver Metallic exterior
Automatic
All Wheel Drive
used 2023 INFINITI Q50 car, priced at $44,995
2023 INFINITI Q50
used
Grand Blue exterior
Automatic
All Wheel Drive
used 2023 INFINITI Q50 car, priced at $38,995
2023 INFINITI Q50
used
Pure White exterior
Automatic
All Wheel Drive
used 2023 INFINITI Q50 car, priced at $38,995
2023 INFINITI Q50
used
Graphite Shadow exterior
Automatic
All Wheel Drive
used 2022 Jeep Wrangler 4xe car, priced at $49,995
2022 Jeep Wrangler 4xe
used
Bright White Clearcoat exterior
Automatic
Four Wheel Drive
used 2023 INFINITI QX50 car, priced at $39,995
2023 INFINITI QX50
used
Hermosa Blue exterior
Automatic
All Wheel Drive