John Russo

This service is staffed by unprofessional and deceitful people! I lost 4 days for incorrect diagnostics, I lost $1000 and 2 weeks due to their incorrect diagnostics! The prices for service and parts are ve people! I lost 4 days for incorrect diagnostics, I lost $1000 and 2 weeks due to their incorrect diagnostics! The prices for service and parts are very high, and the quality of service is very low, equal to 0! I advise you to do everything you can to avoid using their service! Disgusting people!!! This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem!!! More

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Always fast & excellent service - the best service I've ever had on a leased vehicle. Won't go anywhere else! ever had on a leased vehicle. Won't go anywhere else! More

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Did not solve anything. Called the day before to tell them the exact situation to make sure the problem can be solved before I came in. No solution. Called the day before to tell them the exact situation to make sure the problem can be solved before I came in. No solution. More

by BRITTCAPRIOLA1212 Verified Customer Verified Customer

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Nice Clean service center. My car was in and out in a week tops. Best Infiniti dealer in the tri state area. And make sure Carla get a raise or promotion. Very transparent abou My car was in and out in a week tops. Best Infiniti dealer in the tri state area. And make sure Carla get a raise or promotion. Very transparent about what’s going on abut your vehicle. More

by MATTBINO1212 Verified Customer Verified Customer

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I like the friendly and professional exchange with the staff. I have been very satisfied with the service and for the most part the time I am waiting for the work to be completed. I have recommended fami staff. I have been very satisfied with the service and for the most part the time I am waiting for the work to be completed. I have recommended family members to use this shop in lieu of other establishments. More

by ARLENESOMERSALL Verified Customer Verified Customer

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Another great visit at King's Infiniti of Brooklyn! John & Teddy are true assets to the company! John & Teddy are true assets to the company! More

by Dreal414 Verified Customer Verified Customer

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A real pleasure to have my car serviced there. Waiting area and facilities are excellent. Waiting area and facilities are excellent. More

by MBEMAK Verified Customer Verified Customer

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This dealership provided a good service , Called me when the car was ready, the car was done in time the car was ready, the car was done in time More

by OLKOGAN Verified Customer Verified Customer

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Dependable, trustworthy, excellent, clean, very efficient would recommend all my friends and family to this dealership would recommend all my friends and family to this dealership More

by CECEK20 Verified Customer Verified Customer

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No issues to report. Please keep u the good work. See you in the future. Please keep u the good work. See you in the future. More

by CJJUSTICE4ALL1212 Verified Customer Verified Customer

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