

Dealership Experience
32 yrs
Industry Experience
32 yrs
Languages Spoken
English
1,196 Reviews
Write a Review1196 Reviews of John Russo
June 05, 2025
Mr.Buddy Naipaul and Mr.Sam Shtern of Kings Infiniti made my car buying experience very easy.They did not try to pressure me and they gave me enough time to make my own decision.Mr.Rico Trantino is still run my car buying experience very easy.They did not try to pressure me and they gave me enough time to make my own decision.Mr.Rico Trantino is still running a top notch dealership.I would highly recommend anyone interested in purchasing an Infiniti or Nissan to look no further than Kings Infiniti/Nissan. Also they have an excellent service department.Mr.John Russo and his team will make sure that your vehicle is running in tip top condition.Kudos to Kings Infiniti/Nissan More
Other Employees Tagged: Buddy Naipaul, Sam Shtern
May 30, 2025
John Russo is the best advisor. He always makes me feel comfortable and confident in my service visit ~ He always makes me feel comfortable and confident in my service visit ~ More
Other Employees Tagged: Megan Largana, Matthew Raiten, Carla Martinez
May 27, 2025
great service but their is no reason i should have to wait 3 hours for an oil change wait 3 hours for an oil change More
Other Employees Tagged: Megan Largana, Matthew Raiten, Carla Martinez
May 07, 2025
Matthew was great and accommodating, handled the situation swiftly and with care. I always feel secure at Kings Infiniti and they keep me very well informed about what's going on with my car. situation swiftly and with care. I always feel secure at Kings Infiniti and they keep me very well informed about what's going on with my car. More
Other Employees Tagged: Megan Largana, Matthew Raiten, Carla Martinez
April 23, 2025
This service is staffed by unprofessional and deceitful people! I lost 4 days for incorrect diagnostics, I lost $1000 and 2 weeks due to their incorrect diagnostics! The prices for service and parts are ve people! I lost 4 days for incorrect diagnostics, I lost $1000 and 2 weeks due to their incorrect diagnostics! The prices for service and parts are very high, and the quality of service is very low, equal to 0! I advise you to do everything you can to avoid using their service! Disgusting people!!! This is the fourth time I've been to the service center and they haven't fixed my problem. I paid $700 for the previous visit and the car has the same problem!!! More
Other Employees Tagged: Buddy Naipaul
April 10, 2025
Did not solve anything. Called the day before to tell them the exact situation to make sure the problem can be solved before I came in. No solution. Called the day before to tell them the exact situation to make sure the problem can be solved before I came in. No solution. More
Other Employees Tagged: Sam Shtern, Matthew Raiten, Carla Martinez
April 08, 2025
Nice Clean service center. My car was in and out in a week tops. Best Infiniti dealer in the tri state area. And make sure Carla get a raise or promotion. Very transparent abou My car was in and out in a week tops. Best Infiniti dealer in the tri state area. And make sure Carla get a raise or promotion. Very transparent about what’s going on abut your vehicle. More
Other Employees Tagged: Megan Largana, Matthew Raiten, Carla Martinez
March 31, 2025
I like the friendly and professional exchange with the staff. I have been very satisfied with the service and for the most part the time I am waiting for the work to be completed. I have recommended fami staff. I have been very satisfied with the service and for the most part the time I am waiting for the work to be completed. I have recommended family members to use this shop in lieu of other establishments. More
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