John Pitts
John Pitts at Nissan of Fort Myers

John Pitts

Service Director

Nissan of Fort Myers

13985 S Tamiami Trail
Fort Myers, FL 33912

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4.4
43 Reviews
4.4

43 Reviews

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43 Reviews of John Pitts

January 05, 2026

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Employee Rating

Service was fantastic and efficient. Your parts charges were terrible; ac blower, etc. was almost $1500!! local shops cost $600-700. If you refund some of my money I may use Ft Myers Ni More

by don2277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 07, 2026

Nissan of Fort Myers responded

Thank you for your review and for choosing Ft Myers Nissan. We appreciate your feedback and apologize for the high parts cost. Please reach out to us so we can discuss possible solutions and make it right for you.

December 13, 2025

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I really don’t have any thing to say extra. This 15 word minimum request is totally xxxxxxxx and a waste of my time. More

by fflinstone08
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 17, 2025

Nissan of Fort Myers responded

Thank you for taking the time to leave a review. We value all feedback and appreciate your words. We apologize for the minimum word count requirement and will address this issue. Thank you for bringing it to our attention.

December 08, 2025

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I was treated well. As far as the facility goes it’s being remodeled. I’m sure it will be very nice when done More

by MLOU7477
Service Price Transparency
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Recommend Dealer
Yes
Dec 14, 2025

Nissan of Fort Myers responded

Thank you for your feedback! We are thrilled to hear that you were treated well during your visit. Our team is currently working hard on the remodel to provide you with a top-notch facility. We cannot wait for you to see the finished result. We appreciate your support! #customerservicegoals #remodeling #excitedforchange

December 04, 2025

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The dealer corrected the issues the customer originally had and the original review has been updated! More

by JESSEEDWARDCOX
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Garcia, Landon Bates

Dec 07, 2025

Nissan of Fort Myers responded

Thank you for sharing your experience with us. We strive to provide excellent service and apologize for not meeting your expectations. Please know that we are taking steps to improve our communication and will address the issues you have mentioned. We value your loyalty and hope to have the opportunity to serve you better in the future.

Dec 10, 2025

JESSEEDWARDCOX responded

Problem corrected by dealer ....

Dec 10, 2025

JESSEEDWARDCOX responded

Thank you to Landon for correcting a mistake the garage made. Thank you also to Johnathon Garcia and John the service manager! Also very Stoked my last review helped give a push to install the carwash! Your valued customer Jesse Cox greatly appreciates this!

December 01, 2025

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He was a very good salesman, honest and human being I like him and that’s what I like about a person that he’s very honest More

by mmrcpesanche819841
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Recommend Dealer
Yes
Dec 02, 2025

Nissan of Fort Myers responded

Thank you for your kind words! We pride ourselves on having honest and genuine salespeople who truly care about our customers. We're happy to know that you had a great experience with us. Come back anytime!" #HonestSales #CustomerSatisfaction

November 22, 2025

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Worst service appointment I've ever had in my life, if it were possible to give negative stars, I would have:-10 More

by VERYDisappinted
Service Price Transparency
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Recommend Dealer
No
Nov 23, 2025

Nissan of Fort Myers responded

We apologize for your negative experience and would like to make things right. Please reach out to us so we can address your concerns and improve our service. Your satisfaction is our top priority.

November 16, 2025

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Employee Rating

The service area runs like a team everybody cares and I'm very impressed thank you More

by t.blanton.fl
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Landon Bates

Nov 18, 2025

Nissan of Fort Myers responded

Thank you for your wonderful review! Our team takes great pride in providing exceptional service and it means the world to us to know that our efforts have left a lasting impression. Thank you for choosing us, we appreciate your support.

November 13, 2025

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Made appointment by phone several days in advance. Got to dealership and no record of appointment. Had to wait 2 1/2 hours for service. Not sure the problem, but I had other things to do that I had More

by TimHeidenwirth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2025

Nissan of Fort Myers responded

We sincerely apologize for the inconvenience you experienced with your appointment. We strive to provide efficient and timely service and we apologize for falling short. We will work to improve our appointment system to prevent this from happening in the future. Thank you for bringing this to our attention.

November 08, 2025

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Employee Rating

Beware of this dealership tactics and finance department selling you a maintenance program which is a complete lie, doesn’t cover any of the normal wear maintenance items as they stated. Honestly very More

by Jlbluewater1965
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Mike Spinazze, Kash Mirza

Nov 12, 2025

Nissan of Fort Myers responded

We apologize for any negative experiences you may have had. Our goal is always to provide top-notch service and transparency. We will take your feedback into account and work towards improving our processes. Thank you for bringing this to our attention.

November 06, 2025

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Employee Rating

They told it was 249 dollars for diagnostics. It was really 335 dollars. They lied, they did nothing but try to sell me a new car! Their goons were hanging out everywhere doing nothing. They trie More

by jimivetic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 12, 2025

Nissan of Fort Myers responded

Thank you for taking the time to share your experience. Our sincerest apologies for any miscommunication and inconvenience. We strive to provide honest and quality service. Please give us a chance to make things right. Thank you for your feedback, we will use it to improve our services.

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