John Le
John Le at Norm Reeves Honda Superstore - Huntington
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John Le

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.8
273 Reviews
4.8

273 Reviews

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273 Reviews of John Le

December 20, 2024

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Employee Rating

Service was prompt. The waiting area was kept clean. The waiting time for the car to be fixed was fair. More

by elisekimnga
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Norm Reeves Honda Superstore - Huntington responded

We’re so glad you appreciated our prompt service and clean waiting area! Providing a comfortable and efficient experience is our priority. Thank you for trusting us with your car—we’d love to see you again soon!

December 19, 2024

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John was awesome! I highly recommend him in all your services needs! Great service! Hands down More

by susiecakes949
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 20, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for the glowing recommendation! We’re delighted John provided such a standout experience. We’ll be sure to pass along your kind words, and we can’t wait to assist you with your next service needs.

December 19, 2024

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Ivette is the best service ever! Always on top of everything, excellent follow up and customer service. More

by Pennytrotz
Service Price Transparency
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Recommend Dealer
Yes
Dec 20, 2024

Norm Reeves Honda Superstore - Huntington responded

Penny, we're happy to hear these kind words for Ivette! She'll be glad to hear this. We appreciate you and look forward to being your go-to destination for service.

December 08, 2024

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The customer service is pretty good here. Tony did a good job helping me. I have a hard time reviewing positively at times because I have a lemon odyssey and I haven’t stopped having problems More

by Amyschelin
Service Price Transparency
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Recommend Dealer
Yes
Dec 09, 2024

Norm Reeves Honda Superstore - Huntington responded

We appreciate your feedback and would like to make things right with your 2020 Honda Odyssey, Amy. Please contact our Service Manager, Catherine Schlueter, at catherine.schlueter@normreeves.com or (714) 842-5431 to resolve any outstanding issues. Thank you.

December 07, 2024

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Jon Le was awesome and attentive. Took care of things in a timely manner and even ordered the necessary wiring harness for my recall. More

by Lurecrazy
Recommend Dealer
Yes
Dec 09, 2024

Norm Reeves Honda Superstore - Huntington responded

We're glad that your service visit for the wiring harness fix for the recall that your Honda had went well! We aim to provide timely service and happy that's what was delivered. Thank you, and we hope to see you in the future!

November 30, 2024

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Excellent service provided by John Le at the Huntington Beach Norm Reeves Honda Superstore Service Center. More

by Jonathonlew8
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Recommend Dealer
Yes
Dec 02, 2024

Norm Reeves Honda Superstore - Huntington responded

Thanks a million for the awesome review, Jonathon! We’re so happy to have you as a customer. If you ever need anything—sales, service, or just some quick advice—reach out anytime!

November 21, 2024

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Top notch service. Vehicle was completed within the promise time. Would definitely return for service. More

by Allial7869
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 22, 2024

Norm Reeves Honda Superstore - Huntington responded

We're excited to hear that you plan to return for a future Honda service appointment! That means that we're doing something right. Thanks for telling us, and please reach out if you need anything else!

November 21, 2024

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The service is very good . I like the people who do the jobs done on time. Regret car wash they do it for me.. thank you More

by MVChi66@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

Norm Reeves Honda Superstore - Huntington responded

Sounds like a satisfying service appointment for your Honda! We strive to provide speedy service that gets you back on the road on time. We're happy that was the outcome for you. Please let us know what else we can do for you. Thank you!

November 20, 2024

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Profesional and very helpful. Explained repair details and helped me fixed my tire. He also contacted me with a sales rep. More

by coopera3369
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Norm Reeves Honda Superstore - Huntington responded

We're glad that our service team could explain about the repair details! Thanks for coming to our shop for service for your Honda. We hope to see you at your next appointment!

November 20, 2024

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Employee Rating

It's an absolute pleasure to service our family cars at this service center every time I go for it in there! Mrs. Viviana Saenz is caring so much about her customers always. She is extremely knowledgeable More

by Dmitri V
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Nov 20, 2024

Norm Reeves Honda Superstore - Huntington responded

What a flattering review, Dmitri! We will be so happy to show Viviana this review. Thanks for putting your trust in her, and we look forward to serving you for many more years to come!

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