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John Layman
John Layman at Spitzer Acura

John Layman

Assistant Service Manager

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

5.0
204 Reviews
5.0

204 Reviews

Write a Review

204 Reviews of John Layman

June 11, 2024

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I was treated very well. The individuals were friendly and informative. Great dealership. On our third lease with the dealer. More

by GW1020
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Yes
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Jun 11, 2024

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 07, 2024

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I like dealing with Layne, John and Keith. Always a great experience. Very professional and friendly More

by WILLIAMSTEVENS0
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson

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Jun 07, 2024

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy that Layne and our team met your expectations. Thank you again for choosing Spitzer Acura; we look forward to having you as one of our valued customers for many more years!

June 07, 2024

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The service was prompt. I did not have to wait very long and there were no surprises/ More

by takoss2217
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Yes
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Jun 07, 2024

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 26, 2024

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Quick and friendly . Washing the car would be great . The agent is nice and to the point More

by pathjoy
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Yes
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May 29, 2024

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

May 23, 2024

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Service appointment was on time and didn’t take too long. Waiting room was very comfy. More

by lauriefinn
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Yes
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May 29, 2024

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

May 21, 2024

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I very much appreciate this dealership. All their service personnel are friendly, straightforward, and are overall great to work with. More

by KYLEKTMCGEE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson

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May 29, 2024

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

May 21, 2024

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Very courteous staff and comfortable waiting area. Service was also completed in a timely manner More

by lorimooreph
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Yes
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May 21, 2024

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Lori, for choosing Spitzer Acura!

May 18, 2024

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It was easy to make the appointment. John is always very personable & knowledgeable. Really helps to make getting your car serviced a good experience. More

by DANRESOVICH
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

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May 20, 2024

Spitzer Acura responded

It's great to hear that John was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

May 18, 2024

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Service appointment on time, service went much quicker than I expected. Everyone was very courteous, and even helped with the coffee machine More

by BERNSELK
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Recommend Dealer
Yes
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May 20, 2024

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

May 13, 2024

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Everything was awesome. John had asked if I had questions on the service about to be performed before any work was to start. I was in for normal maintenance and needed to ge More

by BRIANLECKENBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson

Helpful
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May 13, 2024

Spitzer Acura responded

Brian, It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that John met your expectations. Thank you for choosing Spitzer Acura; we look forward to having you as a valued customer for many years to come!

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