John Ladouceur
John Ladouceur at Acura of Glendale
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John Ladouceur

Service Manager

Acura of Glendale

505 S Brand Blvd
Glendale, CA 91204

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32 Reviews

John Ladouceur, Service Manager Extrodinare joined our Acura team in 1988 (when we were known as Acura of Pasadena) and helped relocate the dealership to Glendale in 2005. He attended California State University Northridge, where he obtained his Bachelors degree in Business. In his free time, he enjoys backpacking with his two sons in the High Sierras.

Dealership Experience

36 yrs, 9 mos

Languages Spoken

English English

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32 Reviews

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32 Reviews of John Ladouceur

September 30, 2024

Dealership Rating
Employee Rating

This is my 3 new Acura from the same dealership in the last 15 years. The leasing process was smooth as butter from Alton the manager to Karine the sales professional. They both handled my leasing needs t More

by hratchminassian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2024

Acura of Glendale responded

Thank you so much for your continued business. We were thrilled to assist you. Congratulations and enjoy your new Acura!

July 22, 2023

Dealership Rating
Employee Rating

Acura of Glendale is the best Acura dealership around. They are totally customer focused and operate with the utmost integrity, expertise and hospitality. I would never go anywhere else for a car purchase More

by elljik2628
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2023

Acura of Glendale responded

Thank you for your wonderful review - We are thrilled to be able to assist you! Enjoy your summer.

May 20, 2023

Dealership Rating
Employee Rating

I'm very satisfied with Andre he reached out to remind me wen its almost tine to sevice my car He gave me the information on how to go about bringing it back to the dealer. Sal was also very helpful I did More

by GALLYBANUELOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2023

Acura of Glendale responded

Thank you for your wonderful review with our Sales and Service teams. We appreciate the opportunity to serve you.

October 20, 2022

Dealership Rating
Employee Rating

Thank you everyone! By far the best experience I've had in a dealership. Everyone was helpful and knowledgeable. More

by luisperez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2022

Acura of Glendale responded

Congratulations and thank you for choosing Acura of Glendale as your Acura dealer. Thank you for the kind words. We appreciate you and your business.

April 30, 2022

Dealership Rating
Employee Rating

All the sales and service staff are very helpful and responsive. We wouldn’t go anywhere else. More

by arnoldlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 05, 2022

Acura of Glendale responded

Thank you for your review and kind words. We appreciate you!

November 13, 2021

Dealership Rating
Employee Rating

Great experience all around. Karine was super helpful and responsive throughout the process. 10/10 recommend More

by Jm3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2021

Acura of Glendale responded

Thank you for your kind word regarding your experience with Karine Arzumanyan and our Sales team. We appreciate your choosing Acura of Glendale - Congratulations and enjoy your new Acura!

November 08, 2021

Dealership Rating
Employee Rating

John Ladouceur, Service Manager, is consistently excellent in his ability to explain what my car needs and why. He takes time to answer questions in a thorough and understandable way. He is a respec More

by cferrero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2021

cferrero responded

Please see above review.

December 01, 2020

Dealership Rating
Employee Rating

I've been going to ACURA of Glendale (CA) ever since I've purchased my 2019 ACURA RDX Tech, Pkg. back in April of 2019. Even though I bought it elsewhere, my purchasing experience was not good, and the Glend More

by dcha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roger Cervantes, Brad Wolfgram , Manny Esquivel

Dec 02, 2020

Acura of Glendale responded

Thank you for your 5-star review of our Service Department. We appreciate your business and look forward to seeing you on your next visit.

September 16, 2020

Dealership Rating
Employee Rating

Karine was amazing. She is extremely knowledgeable and patient. She answered all of our questions and worked with us to get an amazing deal!y More

by Jackiehm2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roger Cervantes, Brad Wolfgram, Artur Oganyan, Karine Arzumanyan , Manny Esquivel, Calvin Siow

Sep 17, 2020

Acura of Glendale responded

Thank you for your 5-star review! We agree, Karine is amazing! We appreciate your business and trust you will always find our team helpful. Enjoy your new Acura!

September 04, 2020

Dealership Rating
Employee Rating

Everyone I have dealt with at Acura of Glendale have been amazing! From Sales to Service just awesome! This is my 2nd purchase of a new vehicle from this place! More

by Ncaguiat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2020

Acura of Glendale responded

Thank you for your 5-star review and for acknowledging our Acura of Glendale Team. We appreciate your business and were thrilled to read we could assist you with your 2nd purchase from us! Safe travels!

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