John Krajnovich

This review is for fair oaks Lincoln Naperville (choice NA in your selection). Pam Hammersmith is a star! My new Aviator is the 8th vehicle my family has purchased thru Pam in the last 12 years (for me, my NA in your selection). Pam Hammersmith is a star! My new Aviator is the 8th vehicle my family has purchased thru Pam in the last 12 years (for me, my wife and daughter). She knows what we want and makes it easy. More

Report | Print

Your location Fair Oaks Ford 2055 W Ogden Ave, Naperville, IL 60540 Ford dealer Rob 1340 points 4 months agoI was told that I would be able to start my new truck and unlock the doors with my Naperville, IL 60540 Ford dealer Rob 1340 points 4 months agoI was told that I would be able to start my new truck and unlock the doors with my phone. When I wasn't able to I was told it would take a couple of days to update through the app. A few days later I went back to question why it wasn't working I was told to call a number for technical help. Etc... etc.... etc.... After going through accessories purchase for a remote start ( that I was led to believe that was already pre installed ) months later didn't work and was told to wait. Months after that the sales manager offered to install a different remote start and power door locks..... remote start was installed, no power door locks. Only problem is when I use the remote start the trip odometer and mpg zeros out and the mpg will stay around 7 or so mpg. When i took it back to sevice to have it fixed I was informed that it was a problem with the remote start. I stopped on the way out to talk with the sales manager and he told me that he could do nothing more .I find this unacceptable for a few reasons. Number 1 ...... Brand new truck. Number 2. I watch both of those numbers on every fill up and in between to try and maximize my fuel.. I thought my original salesman was a good guy but I guess most car salesman are the same as politicians. Update...... I called the number from the reply below and left a message. The same "sales manager " that told me he could do nothing more called me back. He was not exactly the friendliest person when I talked to him. He actually started telling me that he didn't say things that he did say. He also told me he didn't know what I wanted from them and that they "Would do nothing more " As I said before " Politicians "...... I honestly thought new car salesman were not supposed to be used car salesman !!!! More

Report | Print

Very pleased with my sales person, Jorge Ortiz, who went above and beyond to find my fabulous , 2024 Ford Edge SEL! So happy with the Rapid Red exterior and especially the Dune 2 tone interior. The entire t above and beyond to find my fabulous , 2024 Ford Edge SEL! So happy with the Rapid Red exterior and especially the Dune 2 tone interior. The entire team came through to help me buy and finance this car. My other Ford Edge gave me almost 17 years of fun and travel so I look forward to many years working with Fair Oaks Ford! More

Report | Print

Pam Hammersmith is the best salesperson I have ever dealt with. She makes me feel so at ease with the whole buying experience!! If I ever buy another vehicle I would buy from Pam and Fair Oaks Ford and Lin with. She makes me feel so at ease with the whole buying experience!! If I ever buy another vehicle I would buy from Pam and Fair Oaks Ford and Lincoln. More

Report | Print

Pam Hammersmith is the reason why me and my family always go to Fair Oaks Lincoln ‘! She is truly the BEST!! go to Fair Oaks Lincoln ‘! She is truly the BEST!! More

Report | Print

Had some concerns that needed addressed ! I left a message for Jimmy to contact me and revived a prompt phone call . In which 40 min was spent to genuinely understand our concerns! I ca I left a message for Jimmy to contact me and revived a prompt phone call . In which 40 min was spent to genuinely understand our concerns! I can say he definitely cares about the customers and the dealership he runs . 2022 Nautilus More

Report | Print

Pam Hammersmith is the best salesperson ever! Her customer service is outstanding. We have bought multiple vehicles from her, and look forward to our next vehicle purchase with her. Her customer service is outstanding. We have bought multiple vehicles from her, and look forward to our next vehicle purchase with her. More

Report | Print

Pam Hammersmith and John Krajnovich are the best to work with when buying a vehicle. I have purchased every vehicle since I was able to drive from Fair Oaks and will continue to do so. This time around I ch with when buying a vehicle. I have purchased every vehicle since I was able to drive from Fair Oaks and will continue to do so. This time around I chose to purchase a used vehicle and Pam was outstanding per usual through out the process. John came by several times to check on me and the process and to confirm discussions. I couldn't have asked for a more smoother and easy experience. The Lincoln dealership is absolutely beautiful and enjoyable to be in. Please see Pam and John for your next purchase. These folks are the best! More

Report | Print

Pam Hammersmith makes sure you're taken care when you walk through the door. Very modern place and friendly atmosphere. I referred some of my relatives here to purchase their new vehicles like I have. walk through the door. Very modern place and friendly atmosphere. I referred some of my relatives here to purchase their new vehicles like I have. More

Report | Print

Pam Hammersmith has once again given my husband and myself the best of service. We are not quite ready to purchase, but when we are ready it will be Pam that we go to for her great customer service and myself the best of service. We are not quite ready to purchase, but when we are ready it will be Pam that we go to for her great customer service and most of all her honesty. I highly recommended Pam. You won’t be sorry! More

Report | Print