John Ferranola
John Ferranola at Smithtown Toyota
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John Ferranola

Finance Director

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

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5.0
83 Reviews
5.0

83 Reviews

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83 Reviews of John Ferranola

April 02, 2025

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Employee Rating

Dealership is very friendly and had great personal, informative service. Dealers were very much interested in helping customers to the best of their ability. More

by Alexandrabrauer
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Rob Cacciola

Apr 02, 2025

Smithtown Toyota responded

Thank you for your kind words! We appreciate you taking the time to share your experience at Smithtown Toyota. It's great to hear that you found our team friendly and helpful. We strive to provide excellent service to all our customers. We look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

April 01, 2025

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Louis Bilous was great and very helpful. He made the transaction very easy and I would certainly come back. More

by gpereira
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Apr 01, 2025

Smithtown Toyota responded

Thank you for your kind words! We’re thrilled to hear that Louis provided you with great service and made your transaction easy. We appreciate your business and look forward to welcoming you back to Smithtown Toyota in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 30, 2025

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Very helpful and generous with their time. They know exactly what their clients want and makes sure to meet it. More

by jmp
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Rob Schappert, Rocky Dentici , Carol

Mar 31, 2025

Smithtown Toyota responded

Thank you for your kind words! We're thrilled to hear that you found our team at Smithtown Toyota helpful and generous with their time. Our goal is to understand and meet our clients' needs perfectly. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

March 26, 2025

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Smooth easy transaction. Not pressured into buying anything. Definitely would recommend purchasing a car here. More

by Tdhillc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Cacciola

Mar 27, 2025

Smithtown Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a smooth and easy transaction at Smithtown Toyota. It's great to know you felt no pressure during your experience. We truly appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

February 27, 2025

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Just leased a car with Steve Cadesti & would give him 5 stars. He was great to work with & the experience was very positive. I would recommend him to anyone looking to buy or lease a car. More

by Gail
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Recommend Dealer
Yes

Other Employees Tagged: Steve Cadesti

Feb 28, 2025

Smithtown Toyota responded

Thank you, Gail, for your wonderful review! We're thrilled to hear that you had such a positive experience leasing your car with Steve at Smithtown Toyota. Your recommendation means a lot to us! We look forward to assisting you again in the future. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

February 16, 2025

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My dad and I had the pleasure of working with Steve and he was amazing! Steve was kind, patient and extremely helpful in answering all our questions and concerns. We had many but he was always ready with a More

by Amber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve

Feb 17, 2025

Smithtown Toyota responded

Thank you so much for your wonderful review, Amber! We're thrilled to hear about your positive experience with Steve at Smithtown Toyota. We pride ourselves on providing excellent customer service, and it’s great to know that Steve was kind, patient, and helpful in addressing all your questions. We truly appreciate your recommendation and look forward to assisting you and your dad again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

February 01, 2025

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Outstanding dealership experience! The Toyota brand is not hard to sell but I've had experience at dealerships' of the Lexus brand whom I will not mention that were just miserable. Th More

by Charlespardo
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous , Carol whom taxied me 5 stars!

Feb 04, 2025

Smithtown Toyota responded

Thank you, Charles! We truly appreciate your kind words about your experience at Smithtown Toyota. We're thrilled to hear that Louis, John, and Carol made your visit enjoyable, especially on such a cold night. Congratulations on your new Crown Signia! We hope you love it. Please feel free to visit us again or share your experience with others. Thank you for being a valued customer! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 14, 2025

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Great customer service and Rob is professional. He knows his job well and I would recommend anyone to buy their car in this location. Rob took time to give me the spare key that I forgot in the dea More

by absperal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Cacciola , Mr. Bartoli

Jan 14, 2025

Smithtown Toyota responded

Thank you for your wonderful review! We truly appreciate your kind words about Rob and the service you received at Smithtown Toyota. It's fantastic to hear that he was able to assist you with your spare key and provide a professional experience. We hope you enjoy your new car, and we look forward to welcoming you back in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 03, 2025

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Rob was very genuine and personable. He was accommodating and worked with us to get in the right car at the right price. More

by Allie
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Recommend Dealer
Yes

Other Employees Tagged: Rob Cacciola , Diego Rivas, Sam (insurance)

Jan 04, 2025

Smithtown Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience with Rob at Smithtown Toyota. It’s our goal to help each customer find the perfect vehicle at the right price. We look forward to seeing you again for your future automotive needs! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 26, 2024

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Employee Rating

Louis M Bilous is a very professional sales representative. He is knowledgeable and has a friendly manner. I will highly recommend Louis and the toyota dealership to my friends when they are c More

by denbracco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Nov 27, 2024

Smithtown Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Louis at Smithtown Toyota. His professionalism and friendly approach truly make a difference. We appreciate your recommendation and look forward to assisting your friends with their car purchases in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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