John Ferranola
John Ferranola at Smithtown Toyota
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John Ferranola

Finance Director

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

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5.0
77 Reviews
5.0

77 Reviews

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77 Reviews of John Ferranola

February 01, 2025

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Employee Rating

Outstanding dealership experience! The Toyota brand is not hard to sell but I've had experience at dealerships' of the Lexus brand whom I will not mention that were just miserable. Th More

by Charlespardo
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous , Carol whom taxied me 5 stars!

Feb 04, 2025

Smithtown Toyota responded

Thank you, Charles! We truly appreciate your kind words about your experience at Smithtown Toyota. We're thrilled to hear that Louis, John, and Carol made your visit enjoyable, especially on such a cold night. Congratulations on your new Crown Signia! We hope you love it. Please feel free to visit us again or share your experience with others. Thank you for being a valued customer! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 14, 2025

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Great customer service and Rob is professional. He knows his job well and I would recommend anyone to buy their car in this location. Rob took time to give me the spare key that I forgot in the dea More

by absperal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Cacciola , Mr. Bartoli

Jan 14, 2025

Smithtown Toyota responded

Thank you for your wonderful review! We truly appreciate your kind words about Rob and the service you received at Smithtown Toyota. It's fantastic to hear that he was able to assist you with your spare key and provide a professional experience. We hope you enjoy your new car, and we look forward to welcoming you back in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

January 03, 2025

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Rob was very genuine and personable. He was accommodating and worked with us to get in the right car at the right price. More

by Allie
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Recommend Dealer
Yes

Other Employees Tagged: Rob Cacciola , Diego Rivas, Sam (insurance)

Jan 04, 2025

Smithtown Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience with Rob at Smithtown Toyota. It’s our goal to help each customer find the perfect vehicle at the right price. We look forward to seeing you again for your future automotive needs! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 26, 2024

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Louis M Bilous is a very professional sales representative. He is knowledgeable and has a friendly manner. I will highly recommend Louis and the toyota dealership to my friends when they are c More

by denbracco
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Nov 27, 2024

Smithtown Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Louis at Smithtown Toyota. His professionalism and friendly approach truly make a difference. We appreciate your recommendation and look forward to assisting your friends with their car purchases in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 14, 2024

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I always have an amazing experience at Smithtown Toyota! Lou Bilous in sales is extremely friendly, knowledgeable, and helpful. He was very thorough in going over the features of my new car, and I am so hap More

by Erica B
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Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Nov 14, 2024

Smithtown Toyota responded

Thank you so much, Erica! We are thrilled to hear that you consistently have amazing experiences at Smithtown Toyota. It's wonderful to know that Lou provided you with thorough and friendly service while showcasing the features of your new car. We appreciate your kind words and look forward to seeing you again soon! Enjoy your new vehicle! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 12, 2024

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Thankyou , Lou/ John ,for Friendly / Classy / Professional/Sincere, Service for my Lease Transfer , New Lease Purchase More

by spbergen4
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Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous, Sean Murray

Nov 14, 2024

Smithtown Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a friendly and professional experience with us at Smithtown Toyota during your lease transfer and new lease purchase. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 20, 2024

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Outstanding service, they are not pushy or forceful with add ons. They are super transparent throughout the entire process and you can really tell they care about their customers. More

by DL
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Recommend Dealer
Yes

Other Employees Tagged: Mike Bourne

Oct 22, 2024

Smithtown Toyota responded

Thank you for your kind words! I am thrilled to hear that you had an outstanding experience at Smithtown Toyota. Our team strives to provide transparent and caring service without any pressure. I appreciate your feedback and hope to see you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 24, 2024

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Lou Bilous was very helpful and professional on the purchase of our new 2024 Toyota. I would highly recommend to family and friends. This was a great experience. More

by rigi
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Recommend Dealer
Yes

Other Employees Tagged: Lou Bilous

Sep 25, 2024

Smithtown Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that Lou provided you with such helpful and professional service during your purchase of the new 2024 Toyota. Your recommendation to family and friends means a lot to us. We look forward to assisting you again at Smithtown Toyota in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 20, 2024

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Wonderful Experience! !! We were so dejected when we left another dealership. Coming here to Smithtown Toyota was a refreshing breath of fresh air!! Got EXACTLY what we wa More

by Dawnd631
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Demera

Aug 22, 2024

Smithtown Toyota responded

Thank you so much for your wonderful review! We're thrilled to hear that your experience at Smithtown Toyota was so positive and that we could provide you with exactly what you wanted at a better price. Our team strives to create a friendly and helpful atmosphere, and it's great to know that it made a difference for you. We truly appreciate your recommendations to family and friends and look forward to seeing you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

August 19, 2024

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At the meeting with Sean Miller, he was very personable. He put our needs above his own and put me into the right truck that I was looking for. I’m very thankful that he was my salesman and look forward to More

by Linda M
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Sean Miller

Aug 22, 2024

Smithtown Toyota responded

Thank you, Linda! We’re thrilled to hear about your positive experience at Smithtown Toyota with Sean. It's great to know he was able to assist you in finding the right Highlander and worked diligently to secure a great payment option for you. We truly appreciate your recommendation and look forward to serving you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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