John Deorona
John Deorona at Lithia Subaru of Fresno
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John Deorona

Service Manager

Lithia Subaru of Fresno

5212 N Blackstone Ave
Fresno, CA 93710

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12 Reviews
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12 Reviews

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12 Reviews of John Deorona

November 04, 2024

Dealership Rating
Employee Rating

I have to be honest because of course that’s what people want so I’m leaving this review for the support and understanding from the manager of the service dept, he was great to work with. As for the service More

by deborahfacio70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Neil

October 14, 2024

Dealership Rating
Employee Rating

Lithia Subaru employees have always been helpful and courteous. I have bought two new Subarus from them along with extended warranty and lifetime oil changes. I hope I can buy the lifetime oil change fo More

by mfruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

Lithia Subaru of Fresno responded

Mfruth, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Lithia Subaru of Fresno!

April 16, 2020

Dealership Rating
Employee Rating

The sells management is just a rip off if you want a good deal on brand you vehicle don't buy from subaru of Fresno locations They don't like making deals they like ripping you off And oh i forgot the serv More

by Someone
Recommend Dealer
No
Jun 10, 2020

Lithia Subaru of Fresno responded

Someone, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please feel free to contact me if you would like to discuses this further. I can be reached at 559-438-6200. Thank you Frank Perez General Manager

January 11, 2020

Dealership Rating
Employee Rating

This Subaru dealership is truly amazing from service personnel to the receptionist. I was continually updated on my vehicle. Armado is a great service representative. More

by Curtis
Recommend Dealer
Yes
Apr 16, 2020

Lithia Subaru of Fresno responded

Glad Armando was able to Help you

December 16, 2019

Dealership Rating
Employee Rating

I wish I could make a commercial for Lithia! I’ve always had the best service and truly feel like every employee loves working there. I really love all the extra things lithia does for our community and esp More

by marymiqlemoore
Recommend Dealer
Yes

Other Employees Tagged: Victor Bravo, Michael Jepson

Dec 20, 2019

Lithia Subaru of Fresno responded

Marymiqlemoore, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Lithia Subaru of Fresno!

December 10, 2019

Dealership Rating
Employee Rating

Always too notch service. Fast and thorough. This dealership and its staff really add to the benefits of owning a Subaru. Kind of "an everybody knows your name" feeling. The only bad part of this exp More

by glbmalibu
Recommend Dealer
Yes
Dec 12, 2019

Lithia Subaru of Fresno responded

Glbmalibu, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

November 13, 2019

Dealership Rating
Employee Rating

Quick, thorough and responsive to my questions and concerns, Have always been friendly and helpful, from the sale through to this last service visit. Are great people, who are professional and always concerned More

by robertshowse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Hicks, Ramzy Saleh , Mason Monson

Mar 30, 2020

Lithia Subaru of Fresno responded

Robertshowse, thank you for your kind words! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

November 06, 2019

Dealership Rating
Employee Rating

Great people, who are professional. I believe they are honest and truly care about what they are doing. I would highly recommend them for buying or servicing a car. More

by Vic
Recommend Dealer
Yes
Jun 10, 2020

Lithia Subaru of Fresno responded

Vic, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help.

May 15, 2019

Dealership Rating

Great The service I received was fast and thorough. The service staff was friendly and respectful. The facility was clean and welcoming...thanks so much, yo More

by Sheila H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2019

Lithia Subaru of Fresno responded

Thank you for taking the time to let us know how we are doing. Please do not hesitate to let us know if there is anything else we can do for you. We appreciate your business.

February 17, 2019

Dealership Rating
Employee Rating

Great Department John DeOrona runs a top notch department! I had BMW's for twenty years and their service and graciousness did not compare. Great cars, these Subarus More

by Srjiii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Monson

Mar 02, 2019

Lithia Subaru of Fresno responded

Thank you for your feedback. We will be sure to pass this along to our staff. We appreciate you business.

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