Jonathan Romero

I have been extremely satisfied with my visits to Lithia Subaru for various tune ups and repairs. The team at Lithia are organized & efficient. Jonathan, my personal contact at Lithia, is responsive and eas Subaru for various tune ups and repairs. The team at Lithia are organized & efficient. Jonathan, my personal contact at Lithia, is responsive and easy to work with. The shuttle driver is very friendly, easy to talk to. More

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Every time I need to bring my car in Jonathan not only remembers me but his customer service is on point. I needed extra work done on my Subaru and Johnathan made sure everything was documented for the wa remembers me but his customer service is on point. I needed extra work done on my Subaru and Johnathan made sure everything was documented for the warranty to cover it. he never once made me feel like a bother or that anything was 'my fault'. i tell everyone about Subaru and always recommend going to at least see what they have. If i ever decide to trade in my current Subaru (which i love) i'll stay with a Subaru!! More

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They were the most kind and accommodating when I needed my car repaired and had my baby with me! Love them! my car repaired and had my baby with me! Love them! More

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Great service department! !! got well taken care of by Mr. John, manager and Mr. Jonathan, service advisor. for fixing my 2022 Crosstrek cabin air blower motor.. Thank you very !! got well taken care of by Mr. John, manager and Mr. Jonathan, service advisor. for fixing my 2022 Crosstrek cabin air blower motor.. Thank you very much More

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This dealership is awesome! They definitely go the extra mile to help you. They got me in before the first day of school and it was ready the next morning. Jonathan was great at They definitely go the extra mile to help you. They got me in before the first day of school and it was ready the next morning. Jonathan was great at expediting everything for me and took great care of my car! My Subie runs great now and I am a happy camper! Thank you for everything! More

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Clean waiting area, always excellent service, I always use a Subura dealership wherever I am when I can. LIthia is a great dealership, Service has the nicest guys, no matter who I deal with I feel my use a Subura dealership wherever I am when I can. LIthia is a great dealership, Service has the nicest guys, no matter who I deal with I feel my questions are answered and never pressured. Plus the guys in the back are good at their job... Love the new video feature. More

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Efficient, organized, mechanics do what you ask, except this last time the place was super busy, full of clients. I asked for only two extra things besides what I was there for, but those two requests wer this last time the place was super busy, full of clients. I asked for only two extra things besides what I was there for, but those two requests were not fulfilled (Readjust the clock and radio; the latter is not working). I was not aware of this until we had started home to Visalia. After many years, this is the first complaint I've ever had, and it's not major, yet inconvenient. More

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Great staff. They are very knowledgeable and helpful. We take both of our Foresters in for service and maintenance. They are very knowledgeable and helpful. We take both of our Foresters in for service and maintenance. More

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I find that they are a delight to deal with. I have yet to deal with anyone there who hasn't gone out of their way to make things work smoothly for me. I have yet to deal with anyone there who hasn't gone out of their way to make things work smoothly for me. More

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Easy to work with. Professional and helpful…a rare quality in today’s world. Great service department! Professional and helpful…a rare quality in today’s world. Great service department! More

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