John Cortese | Page 6

After a bad experence, was called reguarding issue and given a Monthly lease price that seemed much more realistic, Upon then next sit down and a large increase in the monthly price agreed to a small com given a Monthly lease price that seemed much more realistic, Upon then next sit down and a large increase in the monthly price agreed to a small compromise, when I returned to finialize the lease the price and terms changed again, after more back and forth a signed a lease.. The was the worst experiance I have ever experienced in leasing or buying a vechile...I have had over 20 lease's...This one I will not forget..If this is SOP you will not have return Customer's Mike More

by mwicker1 Verified Customer Verified Customer

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Another great visit / service by Cortese team / Service staff. I scheduled a regular maintenance service visit in early June. I was assigned Patrick this time. Five stars all the way. In addition I had que staff. I scheduled a regular maintenance service visit in early June. I was assigned Patrick this time. Five stars all the way. In addition I had questions regarding the software / door lock and Patrick was super helpful. More

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Friendly team at the service center! Very helpful team, very cordial and ready to help at a short notice sometimes. I can recommend them to any need service of their vehicles! Willy Very helpful team, very cordial and ready to help at a short notice sometimes. I can recommend them to any need service of their vehicles! Willy More

by wochaya Verified Customer Verified Customer

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Everything was fast and efficient. Customer service was great. They were very friendly and made sure all of my needs were meet. I will definitely return to get my car serviced. great. They were very friendly and made sure all of my needs were meet. I will definitely return to get my car serviced. More

by AAWAD1 Verified Customer Verified Customer

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Fast service, great communication, excellent work I have found the sales , parts, office, and service personnel to be top notch. It all starts with great leadership. There are a lot of really good d I have found the sales , parts, office, and service personnel to be top notch. It all starts with great leadership. There are a lot of really good dealerships, and this is one of them. We have no need to go anywhere else. More

by gilhale Verified Customer Verified Customer

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My experience at Cortese Ford I have been with Cortese since i was a student at RIT (1997) and first car was Ford Aspire, Later bought Ford Focus, for my daughter, later I got Ford I have been with Cortese since i was a student at RIT (1997) and first car was Ford Aspire, Later bought Ford Focus, for my daughter, later I got Ford Escape, and Honda Accord for my second daughter, later traded this for Ford Fiesta, then Ford Focus, and later another Ford Escape, and i been treat as Cortese family, the service is great people are very friendly and I will recomend Cortese ford for anybody who is in the market for a vehicle! More

by wochaya Verified Customer Verified Customer

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Had service completed staff was very courteous and helpful . Had to have a part ordered , service was completed in half a day , easy pick up when the work was complete helpful . Had to have a part ordered , service was completed in half a day , easy pick up when the work was complete More

by RELOCEY Verified Customer Verified Customer

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I came back to Ford to buy my car because of the outstanding job that Darren in service was working on my old 2008 Ford Escape.. Travis was very helpful as well as Danielle and Kay. Shane sold me m outstanding job that Darren in service was working on my old 2008 Ford Escape.. Travis was very helpful as well as Danielle and Kay. Shane sold me my 2008 Escape and he checked in with me to see if I had any concerns. I thought that was super awesome. Anthony Raimy, my salesman Was outstanding as well. More

by debpaulette54 Verified Customer Verified Customer

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Awesome operation I have been involved with the retail dealership industry for over 35 years, and have come across some really terrific dealerships - and great owners o I have been involved with the retail dealership industry for over 35 years, and have come across some really terrific dealerships - and great owners of those operations. The Cortese group of franchise firms are top notch. The dealer principal is an honorable businessman, and the managers and staff members we have worked with have all been top notch over the past 15 years. We previously purchased some late model SUVs from them. More recently we were able to acquire a 2020 Shelby GT500, quite a feat considering how few are being built and sold. It qualifies as a lifetime achievement for me... The transaction for the Shelby was as smooth as it could have been hoped for. No fuss, no muss. A clean, straight up deal with no misery or grief. The Shelby was ready for delivery at the time promised, and has proven to be a really tremendous machine. I look forward to bring more business to these fine folks as the need arises. Highly recommended... More

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Awesome experience Ordered an F550. Had a tool box and dump body added. Cortese handled everything. Hats off to Tom Ciavarri and Ron Christiano for closing up the detail Ordered an F550. Had a tool box and dump body added. Cortese handled everything. Hats off to Tom Ciavarri and Ron Christiano for closing up the details and getting me a bulldozer on tires! And the looks big red gets are a nice touch. Thanks again. John Cortese you have the A-team! More

by retsof176 Verified Customer Verified Customer

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