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John Cordell
362 Reviews
362 Reviews
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362 Reviews of John Cordell
June 07, 2021
The service of the oil change and looking at the issue was great however John was very cocky and seemed to want to tell me I was wrong with what the problem was. Funny, the same problem with the seat belt was great however John was very cocky and seemed to want to tell me I was wrong with what the problem was. Funny, the same problem with the seat belt warning light and sound going off keeps happening even after BMW checked it. I explained it’s the seat I’m in while driving. He told me not to have my purse or phone cord on the seat. I followed those directions and it happened again. I would not return to work with John again. That is why I gave it 3 stars. More
by KimMo
Verified Customer
May 26, 2021
Great place to take BMW John kept me updated on repairing my vehicle .Everyone so nice and friendly explained every detailed. Had a little wait time but well worth it ! Truck rides excellent. my vehicle .Everyone so nice and friendly explained every detailed. Had a little wait time but well worth it ! Truck rides excellent. More
by Debra Middlebrooks
May 25, 2021
My Favorite Dealership and my Favorite car in my 50 years of life! Loaner with extended service and always timely on the completion of service! Purchased two cars here in last 3 years and will return again. of life! Loaner with extended service and always timely on the completion of service! Purchased two cars here in last 3 years and will return again. More
by PATRICIATHEIS
Other Employees Tagged: Mike Niedzwiecki, Brittaney Quick, John Redden , Jim Strunk
May 21, 2021
The BMW Westlake Dealership is very professional, excellent service, efficient and friendly staff. Easy to schedule service appointments. The Service work could be more economical though. excellent service, efficient and friendly staff. Easy to schedule service appointments. The Service work could be more economical though. More
by BETHBIKES2
Other Employees Tagged: Dirk Steffen, Brittaney Quick, Jimmy Laumer , Nate Lieb, Justin Niedzwiecki, Jim Strunk
May 20, 2021
Great service! The team was great and they did a great job at helping. Wait was minimal and they even washed my car and floor liners! Loved it! job at helping. Wait was minimal and they even washed my car and floor liners! Loved it! More
by williamhein
Other Employees Tagged: Brittaney Quick, Jeff Hughes , Christian Gufreda, Nate Lieb, Jim Strunk, Cassie Thadeus, Carl Whelpley
May 20, 2021
At 7:30 AM, there were 3 service writers on duty so I had no wait. My wife has a Ford and there you could wait 10 to 15 minuted just to get waited on, if you are lucky. They only have one service writer. no wait. My wife has a Ford and there you could wait 10 to 15 minuted just to get waited on, if you are lucky. They only have one service writer. No way to edited sorry. More
by DINOMACY
May 06, 2021
Very helpful sales and service teams....have purchased multiple vehicles and only positive experiences. BMW Westlake’s location and personnel will keep me coming back. multiple vehicles and only positive experiences. BMW Westlake’s location and personnel will keep me coming back. More
by DAVID.DUNSTAN888
Other Employees Tagged: Jim Strunk
May 06, 2021
The staffs, especially John is excellent!He’s very The staffs, especially John is excellent! He’s very courteous and recognizes you by name and cars we own. Always a pleasant experience. Dealer is ver The staffs, especially John is excellent! He’s very courteous and recognizes you by name and cars we own. Always a pleasant experience. Dealer is very clean and everyone is very polite. More
by MMDJOHAN
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