John Charnecki
John Charnecki at Casey BMW
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John Charnecki

7574078045

Casey BMW

12861 Jefferson Avenue
Newport News, VA 23608

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5.0
16 Reviews
5.0

16 Reviews

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16 Reviews of John Charnecki

November 18, 2024

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Employee Rating

I had a great experience at Casey BMW from the minute I stepped on the lot. John Charnecki greeted me with a friendly professionalism and no pressure attitude. He was incredibly friendly, patient, attentiv More

by lynzm22
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 16, 2024

Dealership Rating
Employee Rating

Very nice experience and helpful with selecting my new car. They have good service and people working here More

by fryer01
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JonHenry Garcia

November 12, 2024

Dealership Rating
Employee Rating

Country music playing throughout office was, to put nicely, distracting. A more generic ambient music would be preferred. More

by Josephpalo799
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Tankersley

October 25, 2024

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Employee Rating

They were honest. The salesman was very polite. The process was painless. I'd do business with them again. More

by doris.franklin98
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emery Draughn

October 19, 2024

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Employee Rating

John Charnecki was very patient and thorough explaining car options and finance options. Very low pressure. More

by radsailor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emery Draughn, Darrin Ellis

October 05, 2024

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Employee Rating

Both our salesman John and our finance mgr John were so attentive and made our car buying experience fun and not torture! More

by Got2lovdisney
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JonHenry Garcia

August 20, 2024

Dealership Rating
Employee Rating

My experience was tremendous. John was so enthusiastic in providing everything I asked about. He was extremely knowledgeable, professional, and personal. I would recommend him who More

by davidwsmall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Gooden

June 29, 2024

Dealership Rating
Employee Rating

Our experience was quick and professional. He was very thorough in his explanation of all the features of the car. More

by rproctor2022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 08, 2024

Casey BMW responded

It sounds like you had a great experience! It's important to have a thorough understanding of all the features of your new car, and it's wonderful to hear that your interaction was quick and professional. If there's anything else you'd like to share or any questions you have about your new vehicle, feel free to let me know!

May 31, 2024

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Employee Rating

Found a solution to every given problem to the best of their ability! Greatly appreciated! More

by jenkinszheniah1233
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JonHenry Garcia

Jul 08, 2024

Casey BMW responded

It's fantastic to hear that the team at Casey BMW was able to find solutions to every problem to the best of their ability. Providing excellent problem-solving and customer service is crucial in ensuring a positive experience. If there's anything else you'd like to share or if you have further feedback, feel free to let me know. We're here to assist you!

May 24, 2024

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Employee Rating

I love the quick and fast service. Everyone was very friendly and nice . I do think that it was so quick I drive off realizing. I know nothing about the car I chose and I don’t see m More

by carmalita12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Grant , Finance rep that helped me

Jul 08, 2024

Casey BMW responded

It sounds like you had a positive experience with the quick and friendly service at Casey BMW, but it's concerning that you didn't receive information about your car or see your warranty paperwork. It might be a good idea to reach out to the dealership to clarify these details and ensure you have all the necessary information about your new vehicle. If there's anything else you need assistance with or if you have further feedback, feel free to let me know. I'm here to help!

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