John Burzawa
John Burzawa at Arlington Heights Ford

John Burzawa

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
87 Reviews
5.0

87 Reviews

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87 Reviews of John Burzawa

March 24, 2026

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Employee Rating

J B was very proffesional and was very efficient in updating me on the status of my car repair. I was pleasantly surprised when my repair took only one hour when it was originally estimated to take up More

by molson023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2026

Arlington Heights Ford responded

We appreciate your recognition of our team's efficiency with your car repair. Arlington Heights Ford values clear communication and timely service. Thank you for sharing your experience.

March 20, 2026

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Employee Rating

Mr. Fox wae helpful and patient in the sales process. He answered our questions or got the information we needed from others. More

by petervannes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2026

Arlington Heights Ford responded

Thank you for sharing your experience with our team at Arlington Heights Ford. We're glad to hear your questions were answered thoroughly. We appreciate your feedback.

March 18, 2026

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Employee Rating

I find your Service Advisor, J. B. Burzawa to be very knowledgeable in addressing my service needs. He was genuinely interested in taken care of my request and offered suggestions More

by Donturner41
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Arlington Heights Ford responded

Thank you for recognizing our team's efforts at Arlington Heights Ford. We appreciate your detailed feedback about your service experience. We’re glad to know your visit was handled well.

March 08, 2026

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In January, I took my car to Ford because the solvent in my car was not releasing and JB, the advisor, recommended a diagnostic which I had done and turns out that my rear shocks needed to be replaced. Yest More

by lluyando629
Recommend Dealer
Yes
Mar 09, 2026

Arlington Heights Ford responded

Thank you for choosing Arlington Heights Ford for your CMax service. We appreciate your kind words about our team’s work on the shocks. Wishing you safe driving ahead.

March 02, 2026

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Employee Rating

Arlington Heights Ford service department was great to work with, and easy to set up an appointment. My service advisor JB was kind and kept me updated with the recall they were performing and when my car More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2026

Arlington Heights Ford responded

We appreciate your feedback about our service department and the clear communication you received. Our team at Arlington Heights Ford aims to provide a personal and efficient experience with every vehicle, including recall services. Thank you for sharing your thoughts.

March 02, 2026

Dealership Rating
Employee Rating

service writer was very attentive to taking care of me was timely kept communication regularly More

by lttbbryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2026

Arlington Heights Ford responded

We appreciate your feedback on our attentive service and communication. Thank you for choosing Arlington Heights Ford.

February 23, 2026

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Employee Rating

Team’s very friendly. Quick and easy with no issues and also check up on any other problems that may be going on with the car More

by filipszweds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2026

Arlington Heights Ford responded

We appreciate your feedback about our team's service. It's good to know the process was smooth and thorough. Thank you for choosing Arlington Heights Ford.

February 17, 2026

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Great staff, amazing costumer service, ontime. Bought my 2 cars from them and getting all the services I need for more than 6 years Highly recommend. More

by ssiyonit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Arlington Heights Ford responded

Thank you for your continued trust in Arlington Heights Ford. We're glad our team could support you with your vehicles and services. We appreciate the recommendation.

February 05, 2026

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Employee Rating

Job well done. Was able to get oil change done and to use my points. More

by jmfasan47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle

Feb 05, 2026

Arlington Heights Ford responded

Thank you for choosing Arlington Heights Ford for your oil change. We're glad you could use your points seamlessly. We appreciate your feedback.

January 28, 2026

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Employee Rating

Arlington Heights Ford has been servicing my vehicles for many years. JB handled my recent service visit very professionally and efficiently. More

by Jim B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2026

Arlington Heights Ford responded

Thank you for your continued trust in Arlington Heights Ford. We're glad JB provided professional and efficient service. We appreciate your loyalty.

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