John Burzawa
John Burzawa at Arlington Heights Ford

John Burzawa

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9
66 Reviews
4.9

66 Reviews

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66 Reviews of John Burzawa

November 11, 2025

Dealership Rating
Employee Rating

JB handled the service request very throughly. This was one of the my best service interactions ever. Not only did he complete the job early, he arranged for a car drop off. Keep up the good work More

by Jerhamp33
Service Price Transparency
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Recommend Dealer
Yes

November 06, 2025

Dealership Rating
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Very courteous, capable and prompt. Promised to have by a certain time, and delivered appropriately. More

by mandrslavik
Service Price Transparency
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Recommend Dealer
Yes
Nov 06, 2025

Arlington Heights Ford responded

Thank you for recognizing our team's effort at Arlington Heights Ford. We appreciate your feedback and support.

November 05, 2025

Dealership Rating
Employee Rating

JB was a super good service rep. He made sure I was surprised of what needed to be done with the vehicle and got it taken care of very promptly. I would highly recommend him. More

by markreinhard
Service Price Transparency
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Recommend Dealer
Yes
Nov 09, 2025

Arlington Heights Ford responded

We appreciate your recommendation and are glad our team provided prompt service. Thank you for choosing Arlington Heights Ford.

October 29, 2025

Dealership Rating
Employee Rating

I was helped the second I step out of my vehicle for service. JB went over all of the items needing attention on our vehicle. He got me in and out as quickly as he could. Brought several items to m More

by Stu
Service Price Transparency
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Recommend Dealer
Yes
Nov 02, 2025

Arlington Heights Ford responded

We appreciate your detailed feedback about our service team. It's good to know our team addressed your vehicle's needs efficiently. Thank you for recommending Arlington Heights Ford.

October 17, 2025

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Employee Rating

Easiest vehicle purchase i ever made. Jesus was the best.. Very satisfied with the service as well. More

by Johngirschjr
Sales Price Transparency
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Recommend Dealer
Yes
Oct 17, 2025

Arlington Heights Ford responded

We're so pleased to hear you had a smooth vehicle purchase and were very satisfied with the service. Thank you for choosing Arlington Heights Ford.

October 02, 2025

Dealership Rating
Employee Rating

Easy to schedule service and appointment time was prompt to time scheduled. Work completed at price quoted. Thanks More

by GIVEMEAJINGLE
Service Price Transparency
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Recommend Dealer
Yes
Oct 05, 2025

Arlington Heights Ford responded

We're glad you found scheduling and service straightforward at Arlington Heights Ford. Thanks for sharing your experience.

October 01, 2025

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Employee Rating

JB thank you for your excellent service in communicating each step while our car was being repaired. David and Jean Haen More

by Dhhjmh
Service Price Transparency
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Recommend Dealer
Yes
Oct 05, 2025

Arlington Heights Ford responded

We're glad our team could assist you effectively. Arlington Heights Ford appreciates your kind words.

September 24, 2025

Dealership Rating
Employee Rating

Service was great and Johnny B was professional and listened to all my concerns. Vehicle was ready on time they are the #1 Fored Dealer in Illinois. More

by tguido535
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2025

Arlington Heights Ford responded

Thank you for the kind words. We're glad our team provided great service and that your vehicle was ready on time.

September 23, 2025

Dealership Rating
Employee Rating

Probably our fifth car bought at Arlington Heights Ford. Always Positive, Friendly, and Professional. We have had the pleasure of working with Jesus Sanchez over the years and he is Great! More

by BozoBucket
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Sanchez, Mark Burklow

Sep 23, 2025

Arlington Heights Ford responded

Thank you for your continued support and trust. Our team appreciates your kind words and looks forward to helping you again in the future.

September 10, 2025

Dealership Rating
Employee Rating

Great dealership, one of the best. They always provide superior service. Great people to work with More

by Andrew.pekala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Arlington Heights Ford responded

Thank you for recognizing our team at Arlington Heights Ford. We're glad to hear that you've had great experiences with us.

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