John Burzawa
John Burzawa at Arlington Heights Ford

John Burzawa

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
83 Reviews
5.0

83 Reviews

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83 Reviews of John Burzawa

March 02, 2026

Dealership Rating
Employee Rating

service writer was very attentive to taking care of me was timely kept communication regularly More

by lttbbryan
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Recommend Dealer
Yes
Mar 02, 2026

Arlington Heights Ford responded

We appreciate your feedback on our attentive service and communication. Thank you for choosing Arlington Heights Ford.

March 02, 2026

Dealership Rating
Employee Rating

Arlington Heights Ford service department was great to work with, and easy to set up an appointment. My service advisor JB was kind and kept me updated with the recall they were performing and when my car More

by JB
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 23, 2026

Dealership Rating
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Team’s very friendly. Quick and easy with no issues and also check up on any other problems that may be going on with the car More

by filipszweds
Service Price Transparency
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Recommend Dealer
Yes
Feb 23, 2026

Arlington Heights Ford responded

We appreciate your feedback about our team's service. It's good to know the process was smooth and thorough. Thank you for choosing Arlington Heights Ford.

February 17, 2026

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Great staff, amazing costumer service, ontime. Bought my 2 cars from them and getting all the services I need for more than 6 years Highly recommend. More

by ssiyonit
Service Price Transparency
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Recommend Dealer
Yes
Feb 18, 2026

Arlington Heights Ford responded

Thank you for your continued trust in Arlington Heights Ford. We're glad our team could support you with your vehicles and services. We appreciate the recommendation.

February 05, 2026

Dealership Rating
Employee Rating

Job well done. Was able to get oil change done and to use my points. More

by jmfasan47
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle

Feb 05, 2026

Arlington Heights Ford responded

Thank you for choosing Arlington Heights Ford for your oil change. We're glad you could use your points seamlessly. We appreciate your feedback.

January 28, 2026

Dealership Rating
Employee Rating

Arlington Heights Ford has been servicing my vehicles for many years. JB handled my recent service visit very professionally and efficiently. More

by Jim B
Service Price Transparency
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Recommend Dealer
Yes
Jan 28, 2026

Arlington Heights Ford responded

Thank you for your continued trust in Arlington Heights Ford. We're glad JB provided professional and efficient service. We appreciate your loyalty.

January 20, 2026

Dealership Rating
Employee Rating

They were very friendly and they were quick to answer any and all of my questions More

by minchtree
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 21, 2026

Arlington Heights Ford responded

We appreciate your kind words about our team's friendliness and responsiveness. Thank you for choosing Arlington Heights Ford. We’re here whenever you need us.

January 20, 2026

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Employee Rating

Always very helpful. Helped me fix my car and got it done quickly same day. More

by hayley
Service Price Transparency
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Recommend Dealer
Yes
Jan 20, 2026

Arlington Heights Ford responded

We appreciate your feedback and are glad to hear our team could assist you promptly. Thank you for choosing Arlington Heights Ford.

January 14, 2026

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Employee Rating

The service was ok, but the person who helped me was awesome. It took 2.5 hours for the oil change. More

by jonnyfilmboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2026

Arlington Heights Ford responded

We appreciate your feedback and are glad our team provided great service. We understand the wait time was longer than expected. Thank you for sharing your experience with Arlington Heights Ford.

January 08, 2026

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Employee Rating

This scheduled service was on time and thorough, I was very pleased with the service. More

by sbrill
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Arlington Heights Ford responded

We appreciate your feedback and are glad the service met your expectations. Arlington Heights Ford values your satisfaction. Thank you for choosing us.

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