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John Burzawa
John Burzawa at Arlington Heights Ford

John Burzawa

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9
79 Reviews
4.9

79 Reviews

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79 Reviews of John Burzawa

February 05, 2026

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Employee Rating

Job well done. Was able to get oil change done and to use my points. More

by jmfasan47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle

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Feb 05, 2026

Arlington Heights Ford responded

Thank you for choosing Arlington Heights Ford for your oil change. We're glad you could use your points seamlessly. We appreciate your feedback.

January 28, 2026

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Employee Rating

Arlington Heights Ford has been servicing my vehicles for many years. JB handled my recent service visit very professionally and efficiently. More

by Jim B
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Service Time
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Recommend Dealer
Yes
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Jan 28, 2026

Arlington Heights Ford responded

Thank you for your continued trust in Arlington Heights Ford. We're glad JB provided professional and efficient service. We appreciate your loyalty.

January 20, 2026

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Always very helpful. Helped me fix my car and got it done quickly same day. More

by hayley
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Recommend Dealer
Yes
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Jan 20, 2026

Arlington Heights Ford responded

We appreciate your feedback and are glad to hear our team could assist you promptly. Thank you for choosing Arlington Heights Ford.

January 20, 2026

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They were very friendly and they were quick to answer any and all of my questions More

by minchtree
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2026

Arlington Heights Ford responded

We appreciate your kind words about our team's friendliness and responsiveness. Thank you for choosing Arlington Heights Ford. We’re here whenever you need us.

January 14, 2026

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The service was ok, but the person who helped me was awesome. It took 2.5 hours for the oil change. More

by jonnyfilmboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 14, 2026

Arlington Heights Ford responded

We appreciate your feedback and are glad our team provided great service. We understand the wait time was longer than expected. Thank you for sharing your experience with Arlington Heights Ford.

January 08, 2026

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This scheduled service was on time and thorough, I was very pleased with the service. More

by sbrill
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 09, 2026

Arlington Heights Ford responded

We appreciate your feedback and are glad the service met your expectations. Arlington Heights Ford values your satisfaction. Thank you for choosing us.

January 06, 2026

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JB was very nice and friendly. Provided excellent service. I would recommend Ford auto service to get your car repaired. More

by erushing198
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 07, 2026

Arlington Heights Ford responded

Thank you for recommending Arlington Heights Ford for vehicle repairs. We're glad our team could provide the service you needed. Your support means a lot to us.

December 25, 2025

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I set an appointment everything perfect just as I was told.J B was a great help with all of my questions I had. More

by ronnuccio
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Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 25, 2025

Arlington Heights Ford responded

We appreciate you sharing your experience with us. Our team at Arlington Heights Ford is glad to assist you. Thank you for choosing us.

December 23, 2025

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Employee Rating

John Burzawa was super helpful when i stop by for some questions regarding my multi point inspection. He was helpful and has so much knowledge regarding every details in maintenance More

by sullycicek
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 24, 2025

Arlington Heights Ford responded

We appreciate your feedback about our team's assistance with your multi point inspection at Arlington Heights Ford. We're glad the knowledge shared was useful. Thank you for taking the time to share your experience.

December 16, 2025

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John got me scheduled and had the repairs done quickly and efficiently In a timely matter I had a rental it was so easy . More

by elliottsmom2001
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 16, 2025

Arlington Heights Ford responded

We're glad our team provided efficient service and made the rental process easy for you. Thank you for choosing Arlington Heights Ford.

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