John Brown | Page 5

I bought a luxury truck and feel like I have got awful service i had a balance on a rental for like 700 dollars and they thought holding my truck that was there for a totally separate service and is worth service i had a balance on a rental for like 700 dollars and they thought holding my truck that was there for a totally separate service and is worth thousands was the right thing to do ...dont trust them with your vehicle also I got new tires and had nothing but problem with them and had to take it in to get them fixed multiple times More

by SHEYANN195 Verified Customer Verified Customer

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The service department was great in getting my car looked at, but I did not get any information throughout the day, had to call several times to get an update. at, but I did not get any information throughout the day, had to call several times to get an update. More

by cherylgulledge740 Verified Customer Verified Customer

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The experience was fast and easy. The staff was friendly and efficient. I would recommend them to every bronco owner! The staff was friendly and efficient. I would recommend them to every bronco owner! More

by Jjones4boys Verified Customer Verified Customer

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John did an excellent job of explaining the issue with my brakes and reaching out to my extended warranty company to get them to pick up part of the cost due to a failed bracket assembly. Really appreciated brakes and reaching out to my extended warranty company to get them to pick up part of the cost due to a failed bracket assembly. Really appreciated his attention to detail More

by FLEXOR7 Verified Customer Verified Customer

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Poor communication. Poor customer service. Never called back, and never answered in service area. Never coming back to this dealership. Poor customer service. Never called back, and never answered in service area. Never coming back to this dealership. More

by dsorce042 Verified Customer Verified Customer

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John and Chris very good in service. I like the works option for oil change, tire rotation, safety check etc. They also completed an emissions test on my 2022 F150 and explained results. I like the works option for oil change, tire rotation, safety check etc. They also completed an emissions test on my 2022 F150 and explained results. My truck computer needed to reset and passed inspection. More

by dickpoeppel Verified Customer Verified Customer

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Took several phone calls to get a appointment. Was not given a estimate on the phone until I fet there for a tune up. Upon leaving after service my engine light was on. Wanted ne to pay for someth Was not given a estimate on the phone until I fet there for a tune up. Upon leaving after service my engine light was on. Wanted ne to pay for something that accidentally got hit by nechanic. More

by DUTCHMOM22 Verified Customer Verified Customer

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The staff is always friendly, professional, and takes great care of me, which is why I continue to return. However, during this visit, I wasn’t informed about recommended repairs and maintenance until af great care of me, which is why I continue to return. However, during this visit, I wasn’t informed about recommended repairs and maintenance until after I had already paid and picked up my vehicle. I would have appreciated being notified while my car was being serviced so I could have addressed some of those issues during the same visit. More

by PATRICIALEWISPOPE Verified Customer Verified Customer

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Always awesome! People that you want to do business with! BO Bueckman Ford has been in this location for decades. It's a testament to their consistency and fairness, People that you want to do business with! BO Bueckman Ford has been in this location for decades. It's a testament to their consistency and fairness, and their always high quality staff. More

by MGREENWALD22 Verified Customer Verified Customer

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We're able to get my car in fast and get it back to me the same day! the same day! More

by Grace.e.manning04 Verified Customer Verified Customer

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