Chelsea Badger

I dropped my truck off for an oil change, a dash rattle, and the AC converter not working. I had to track down when my truck was completed, they claimed they couldn’t replicate the dash rattle and that the and the AC converter not working. I had to track down when my truck was completed, they claimed they couldn’t replicate the dash rattle and that the AC converter was working. I had their service manager come out to prove that the issues were not fixed and the outlets were in fact not working. They have yet to fix these issues. More

by 85jmski Verified Customer Verified Customer

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Helpful when scheduling and upfront about costs, which matched final bill. Two repairs and one service done in one day (scheduled appointment). Friendly customer service. Felt heard and appreciated. matched final bill. Two repairs and one service done in one day (scheduled appointment). Friendly customer service. Felt heard and appreciated. More

by brittney.sandler Verified Customer Verified Customer

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Service was quick and thorough. Can be difficult at times to book appointments online or get through to book on the phone with service advisors. Can be difficult at times to book appointments online or get through to book on the phone with service advisors. More

by Candcfreund Verified Customer Verified Customer

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Hassle free. service agent was very professional and competent. Vehicle was fixed on time. Kept me informed on status of repair b service agent was very professional and competent. Vehicle was fixed on time. Kept me informed on status of repair b More

by Hans750 Verified Customer Verified Customer

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Amazing to work with from start to finish. Took my car right in even though I was 3 hours early for my appointment and called as soon as it was finished. Took my car right in even though I was 3 hours early for my appointment and called as soon as it was finished. More

by curtisleemc Verified Customer Verified Customer

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Sent my car in for recall service and a ding repair that was under warranty. The recall service went as expected but the warranty service was useless. They found a way to get out of covering the warranty was under warranty. The recall service went as expected but the warranty service was useless. They found a way to get out of covering the warranty work and needed to charge me for the work. The work was minimal but I wanted it done so I only paid for what was absolutely needed. I feel a bit cheated for purchasing the warranty. It seems to always be just outside the scope of what the warranty will cover. Disappointed. More

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I called about a recall on my Ford escape. I gave them the recall number was set up a date and time to drop my car off. I dropped the car off when the technician was looking at it. They realiz I gave them the recall number was set up a date and time to drop my car off. I dropped the car off when the technician was looking at it. They realize they didn’t have the parts as parts were not available. You would think the dealer would know that didn’t have the parts before I set up the appointment. It was a complete waste of my time. More

by MA Verified Customer Verified Customer

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Pick up and delivery is a great amenity. The service advisors are super helpful and Chris always goes above and beyond for me. Keep it up! The service advisors are super helpful and Chris always goes above and beyond for me. Keep it up! More

by bdbbrewing Verified Customer Verified Customer

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John was great. He was friendly and very helpful!! My oil change was quick and efficient. He was friendly and very helpful!! My oil change was quick and efficient. More

by Catrina C Verified Customer Verified Customer

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I bought a luxury truck and feel like I have got awful service i had a balance on a rental for like 700 dollars and they thought holding my truck that was there for a totally separate service and is worth service i had a balance on a rental for like 700 dollars and they thought holding my truck that was there for a totally separate service and is worth thousands was the right thing to do ...dont trust them with your vehicle also I got new tires and had nothing but problem with them and had to take it in to get them fixed multiple times More

by SHEYANN195 Verified Customer Verified Customer

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