Chelsea Badger
Chelsea Badger at Bo Beuckman Ford

Chelsea Badger

Service Advisor

Bo Beuckman Ford

5675 Manchester Rd
Ellisville, MO 63011

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4.7
148 Reviews
4.7

148 Reviews

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148 Reviews of Chelsea Badger

November 08, 2026

Dealership Rating
Employee Rating

I was able to make an appointment and able to change it quickly. I had a dilemma and they worked with me easing my stress level. My truck was finished early and I was able to make arrangements to have some More

by hairdynamicskare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Davinroy, John Brown

Nov 09, 2026

Bo Beuckman Ford responded

We're glad our team could work around your scheduling needs and help ease your stress. Coordinating key pickup made collecting your Ford Maverick more convenient, and we're pleased the service explanations were clear and easy to follow.

November 04, 2026

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Employee Rating

The communications on the service advisor needs to be addressed. It cost the customers double the money from the repair to renting a car because of lack of loaner cars. I give my last experience 1 out of More

by Joes3838
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Brown

Nov 08, 2026

Bo Beuckman Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

October 31, 2026

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Employee Rating

Chelsea was great in the service department. Got my wheels fleet vehicle tires approved and got them installed quickly. Super friendly and apologetic for the time it took to get approved even th More

by hoffman.curtis19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2026

Bo Beuckman Ford responded

Our team is pleased we could get the tires approved and installed on your Ford F-150 Lightning. Your recognition of Chelsea’s kindness and consideration throughout the process means a lot to us.

October 31, 2026

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Employee Rating

Steve and the entire front desk service department was great! The communication from Steve and and the other service managers was consistent and concise. They were able to answer and questions I had and More

by chrisholway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brown , Steve Hornacek

Oct 31, 2026

Bo Beuckman Ford responded

Knowing you felt well informed about your Ford F-250’s service means a lot to our team. We’re also glad the valet service made things easier and that you felt your truck was handled with care.

October 22, 2026

Dealership Rating
Employee Rating

The service is very good and completed on time. I have been coming here for years More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2026

Bo Beuckman Ford responded

After years of trusting our service department, we deeply appreciate your continued loyalty. Hearing that your Ford F-150 received prompt, reliable care and that your service was completed on time is rewarding. Our team looks forward to assisting you on your next visit.

October 16, 2026

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Employee Rating

They were very attentive and great to work with. They got me in fast without a wait! More

by Humphreysbryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Davinroy, John Brown

Oct 16, 2026

Bo Beuckman Ford responded

Knowing that our team was attentive and got you in quickly for your Ford Bronco service is rewarding. Your kind words and five-star rating mean a lot to our service team.

October 08, 2026

Dealership Rating
Employee Rating

I paid for a diagnostic that told me only one thing needed to be fixed. I drove the vehicle the next day and there is a another mechanical problem. My check engine light is back on. More

by Jo5602378
Recommend Dealer
No

Other Employees Tagged: Chelsea Badger

Oct 12, 2026

Bo Beuckman Ford responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 08, 2026

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Employee Rating

Chelsea told me it usually takes an hour to an hour and a half. Text said i would receive video updates which never came.. i called her twice with no response after about 3 hours. Car finally ready after 5 More

by Timnlor
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 11, 2026

Bo Beuckman Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

October 07, 2026

Dealership Rating
Employee Rating

Great team ! Good equipment, very good dealer and very good service . Thank you guys . I will see you next time . More

by campolandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Davinroy, John Brown

Oct 07, 2026

Bo Beuckman Ford responded

Your praise of our equipment and service quality highlights what we strive for each day. Knowing you’ll see us again means a lot to our service department.

October 06, 2026

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Employee Rating

I was pleased with the ability to make a waiting-appointment that fit my schedule. I was very satisfied with every person I interacted with during my service visit and the team’s ability to More

by Earl H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Davinroy, John Brown

Oct 06, 2026

Bo Beuckman Ford responded

Your note about having a wait appointment that fit your schedule highlights how our service team aims to accommodate busy days. We’re glad every interaction felt friendly and that the work on your Mustang was completed promptly. Hearing that you couldn’t be happier with your experience means a lot to our service team.

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