John Brown
John Brown at Beuckman Ford, Inc.

John Brown

Service Advisor

Beuckman Ford, Inc.

5675 Manchester Rd
Ellisville, MO 63011

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4.6
91 Reviews

Dealership Experience

10 mos

4.6

91 Reviews

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91 Reviews of John Brown

August 07, 2026

Dealership Rating
Employee Rating

It was really great service. They picked up and dropped off. I would recommend this company More

by tmessmer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2026

Beuckman Ford, Inc. responded

Knowing our pick up and drop off service for your Ford F-150 Lightning met your expectations is rewarding. Your recommendation means a lot to our team.

August 05, 2026

Dealership Rating
Employee Rating

Helpful when scheduling and upfront about costs, which matched final bill. Two repairs and one service done in one day (scheduled appointment). Friendly customer service. Felt heard and appreciated. More

by brittney.sandler
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Badger, Chris Davinroy

Aug 06, 2026

Beuckman Ford, Inc. responded

Brittney, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 26, 2026

Dealership Rating
Employee Rating

Amazing to work with from start to finish. Took my car right in even though I was 3 hours early for my appointment and called as soon as it was finished. More

by curtisleemc
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Badger, Chris Davinroy

June 26, 2026

Dealership Rating
Employee Rating

Pick up and delivery is a great amenity. The service advisors are super helpful and Chris always goes above and beyond for me. Keep it up! More

by bdbbrewing
Service Price Transparency
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Recommend Dealer
Yes

June 24, 2026

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Employee Rating

The salesman was so awesome he worked with me for about a whole month til I found the car I wanted! No high pressure. My family has bought from them in the past and I intend to buy a SUV from them in the nea More

by dschonscheck
Recommend Dealer
Yes

Other Employees Tagged: John Brown

June 23, 2026

Dealership Rating
Employee Rating

Tech chip or broke a gasket on the drain bolt. Leaked oil over the weekend. Had to wait 2 and half hours for the service department to get a new bolt and refill oil. Was still charged for the bolt More

by PHARM677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Brown

June 21, 2026

Dealership Rating
Employee Rating

John was great. He was friendly and very helpful!! My oil change was quick and efficient. More

by Catrina C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Badger

June 20, 2026

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Employee Rating

Routine oil change and tire rotation took about an hour and 15 minutes. All went well. More

by ARNDTDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 19, 2026

Dealership Rating
Employee Rating

I bought a luxury truck and feel like I have got awful service i had a balance on a rental for like 700 dollars and they thought holding my truck that was there for a totally separate service and is worth More

by SHEYANN195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Bay, Chelsea Badger

June 18, 2026

Dealership Rating
Employee Rating

The service department was great in getting my car looked at, but I did not get any information throughout the day, had to call several times to get an update. More

by cherylgulledge740
Recommend Dealer
Yes

Other Employees Tagged: John Brown

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