John Brown
John Brown at Bo Beuckman Ford

John Brown

Service Advisor

Bo Beuckman Ford

5675 Manchester Rd
Ellisville, MO 63011

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4.6
123 Reviews

Dealership Experience

1 yr, 1 mo

4.6

123 Reviews

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123 Reviews of John Brown

November 08, 2026

Dealership Rating
Employee Rating

I was able to make an appointment and able to change it quickly. I had a dilemma and they worked with me easing my stress level. My truck was finished early and I was able to make arrangements to have some More

by hairdynamicskare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Badger, Chris Davinroy

Nov 09, 2026

Bo Beuckman Ford responded

We're glad our team could work around your scheduling needs and help ease your stress. Coordinating key pickup made collecting your Ford Maverick more convenient, and we're pleased the service explanations were clear and easy to follow.

November 04, 2026

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Employee Rating

The communications on the service advisor needs to be addressed. It cost the customers double the money from the repair to renting a car because of lack of loaner cars. I give my last experience 1 out of More

by Joes3838
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Chelsea Badger

Nov 08, 2026

Bo Beuckman Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

November 01, 2026

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I am listened to, treated respectfully and the work always gets done. Everyone is very pleasant. I’ve been a customer for 15 years. More

by Shadowpec508
Service Price Transparency
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Recommend Dealer
Yes
Nov 01, 2026

Bo Beuckman Ford responded

Fifteen years with our dealership means a great deal to our team. We’re glad you feel heard and valued when you bring your Ford Explorer in for service, and that you can count on us to get the work done.

October 31, 2026

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Steve and the entire front desk service department was great! The communication from Steve and and the other service managers was consistent and concise. They were able to answer and questions I had and More

by chrisholway
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chelsea Badger , Steve Hornacek

Oct 31, 2026

Bo Beuckman Ford responded

Knowing you felt well informed about your Ford F-250’s service means a lot to our team. We’re also glad the valet service made things easier and that you felt your truck was handled with care.

October 31, 2026

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Very efficient and quick service. The technician was very helpful. Waiting accommodations were comfortable and nice. More

by Jan.Aitken 72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2026

Bo Beuckman Ford responded

We're pleased the service on your Ford E150 was handled promptly and our technician provided the help you needed. It's also good to know you felt at ease in our waiting area.

October 20, 2026

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I purchased my Bronco from Beuckman Ford in Ellisville in October of 2024. I return there for scheduled service. It has always been easy to make an appointment. They usually complete the service quicker t More

by Happy customer/Judie
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 21, 2026

Bo Beuckman Ford responded

Your mention that scheduling appointments for your Ford Bronco has been effortless and that we often finish service sooner than expected highlights the straightforward care our service department strives to deliver. Hearing that your Bronco runs great and our staff left a friendly impression means a lot to our team.

October 20, 2026

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I took my car in for a recall and the Gentleman was very friendly and I was in and out in a little over an hour. More

by Tsisler7971
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 20, 2026

Bo Beuckman Ford responded

Prompt turnaround and welcoming support are at the core of our service department. Knowing the recall on your Ford Escape felt quick and that John made you feel welcome means a lot to our service team.

October 17, 2026

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Employee Rating

Awesome service like always always able to help and work the issues Keep you informed More

by umass80
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Recommend Dealer
Yes
Oct 17, 2026

Bo Beuckman Ford responded

Knowing our updates kept you in the loop and helped resolve your F-150’s issues means a lot to our service team. If there’s anything else we can do for you, just let us know.

October 16, 2026

Dealership Rating
Employee Rating

They were very attentive and great to work with. They got me in fast without a wait! More

by Humphreysbryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Badger, Chris Davinroy

Oct 16, 2026

Bo Beuckman Ford responded

Knowing that our team was attentive and got you in quickly for your Ford Bronco service is rewarding. Your kind words and five-star rating mean a lot to our service team.

October 07, 2026

Dealership Rating
Employee Rating

Great team ! Good equipment, very good dealer and very good service . Thank you guys . I will see you next time . More

by campolandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Badger, Chris Davinroy

Oct 07, 2026

Bo Beuckman Ford responded

Your praise of our equipment and service quality highlights what we strive for each day. Knowing you’ll see us again means a lot to our service department.

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