John Brown | Page 11

I have had to purchase to trucks from there one a black one was totaled so I bought another one from them I think they are very friendly and would recommend them to anyone who is looking into a new or used one was totaled so I bought another one from them I think they are very friendly and would recommend them to anyone who is looking into a new or used vehicle from them also this is my very first Ford ever 2024 Ford mavrick family More

by Nanettebuccieri Verified Customer Verified Customer

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HE MADE ME FEEL LIKE I WAS IMPORTANT and my car to nomater the age of the car thank you nomater the age of the car thank you More

by D will Verified Customer Verified Customer

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Talked to John Brown, John got me in for a minor service issue under warranty, service was great and completed while I waited. issue under warranty, service was great and completed while I waited. More

by Ya4jim Verified Customer Verified Customer

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Things went well enough. They put the wrong part on my vehicle. Fortunately I caught the difference in price. Instead of redoing the work with the other part they reduced the They put the wrong part on my vehicle. Fortunately I caught the difference in price. Instead of redoing the work with the other part they reduced the cost of the part they used. More

by RUDD32 Verified Customer Verified Customer

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had an outstanding experience with the Bo Beuckman Ford Service Department and couldn’t be more impressed. The entire team was professional, friendly, and efficient, but I especially want to highlight how Service Department and couldn’t be more impressed. The entire team was professional, friendly, and efficient, but I especially want to highlight how helpful Jeremy Bay was. Despite an incredibly busy schedule, Jeremy went out of his way to fit me in and make sure my vehicle was taken care of without delay. His communication was clear, his attitude was positive, and he genuinely made the process stress-free. The work was completed promptly and done right the first time. It’s service like this that builds real trust—thank you, Jeremy and the Bo Beuckman Ford Service team! More

by Drs. D & C Kara Verified Customer Verified Customer

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Overall good experience. . do find it difficult to talk to service dept . On hold for a long time or have to leave a message . do find it difficult to talk to service dept . On hold for a long time or have to leave a message More

by JEFFSARA Verified Customer Verified Customer

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Service personnel were very efficient and friendly. Work was performed quickly and efficiently. Very satisfied with work performed. Work was performed quickly and efficiently. Very satisfied with work performed. More

by pvt1953 Verified Customer Verified Customer

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Great, professional and addressed any questions. Would recommend to anyone looking for a car or in need of Ford service. Would recommend to anyone looking for a car or in need of Ford service. More

by marc.potrzeboski Verified Customer Verified Customer

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The worst repair shop I have ever used. Truck sits for days without being worked on. Team seems unable to coordinate a fix with Ford. Called the Ford hotline and they said they never heard Truck sits for days without being worked on. Team seems unable to coordinate a fix with Ford. Called the Ford hotline and they said they never heard from the dealer after their response. Dealer agent is often out sick and her coworkers aren’t able or willing to assist in her absence. More

by raybayer1 Verified Customer Verified Customer

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Service dept good. I would prefer to deal with the same associate in service every visit. I would prefer to deal with the same associate in service every visit. More

by JANETMARSH Verified Customer Verified Customer

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