John Brooks | Page 19

John Brooks is the best Love having my car serviced with John Brooks at this dealer. My car comes back better than I left it, perfectly repaired and the communication is grea Love having my car serviced with John Brooks at this dealer. My car comes back better than I left it, perfectly repaired and the communication is great. I never feel taken advantage of and I can trust that my car is safe and road worthy after each service. I can not recommend this dealer and specifically this advisor enough! More

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Kind and reassuring Had a wonderful experience with the Nissan dealership. I only planned on getting a diagnosis for my vehicle and was pleasantly surprised with the wond Had a wonderful experience with the Nissan dealership. I only planned on getting a diagnosis for my vehicle and was pleasantly surprised with the wonderful and understanding customer service I received. Without a warranty, I would not have been able to afford the repairs but Tommy Davis was really helpful and worked out a plan that I would be able to manage. Knowing that I can take my car back for any future problems and receive such high-quality service is very relieving. Would definitely recommend this dealership to anyone! More

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‘’AMAZING EXPERIENCE’’ ‘’EVERYTIME’’ i go to Nissan of Elk Grove to the service department, John Brooks ALWAYS takes care of me no matter the problem, John always finds a wa ‘’EVERYTIME’’ i go to Nissan of Elk Grove to the service department, John Brooks ALWAYS takes care of me no matter the problem, John always finds a way to fix it John always greats me and always listens to what I need done, and makes it happen. There hasn’t been a time I went to Nissan of Elk Grove and left there unhappy even if John has to go above and beyond to help me John makes it happen I will continue to get all 3 of my Nissan Vehicles there at Nissan of Elk Grove with John Brooks. More

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Excellent Service! To whom it may concern: The Nissan of Elk Grove Service Department continues to show great professionalism and service. I called in early morning f To whom it may concern: The Nissan of Elk Grove Service Department continues to show great professionalism and service. I called in early morning for oil change and spoke to John Brooks who advised me to bring it in as soon as I could. Then, I told him I needed it back at certain time and he said he'll try and do what he can. John Brooks and the service department was able to get my car completed on time without issue. Thank you Nissan of Elk Grove, and especially John Brooks for his honesty and professionalism. Sincerely, Alex Loya More

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Consistently Great Dealership Well let see in the last 6 years I have purchased 4 Nissan s from Elk Grove Nissan ... 2 Altima;s ( one got totaled in a accident ) 1 Murano (wife) Well let see in the last 6 years I have purchased 4 Nissan s from Elk Grove Nissan ... 2 Altima;s ( one got totaled in a accident ) 1 Murano (wife) 1 Rogue (Niece) Warren and company makes the buying portion hassle free and relaxed with their no games approach.. The service department attentiveness to detail makes service after the sales seamless and efficient ..My 2nd Altima purchase was negotiated over the phone from my home while I was still in a wheelchair ..there are things in ever body life that just works well , Elk Grove Nissan falls into that category Samuel Lee Cisco Tac Engineer More

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EXTRAORDINARY CUSTOMER SERVICE AND AMAZING EXPERIENCE! From my very first car I bought from Nissan to several others, I've had nothing but the "best of the best" at Nissan. Whether I walk through the sal From my very first car I bought from Nissan to several others, I've had nothing but the "best of the best" at Nissan. Whether I walk through the sales or service departments, all of the people are so nice and excited to help, from Khanh if he sees me in the sales room, to Kelly, John, and Miguel in service. They're all ready to greet me with a smile. Thank you, Vic More

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excellent customer service on Mr. Tommy and John Brooks i just want to say that tommy davis and john brooks the way they treat me god bless them their excellent customer servicewill make us come back to t i just want to say that tommy davis and john brooks the way they treat me god bless them their excellent customer servicewill make us come back to the dealer great people at elk grove nissan god bless you guys from khalida j ahadzadah 925-421-4786 More

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Excellent Experience in Service and Purchse of car Because of the excellent service by Matt Ling, I have purchased another Altima. I won’t switch to another dealership and lose the best mechanic. Because of the excellent service by Matt Ling, I have purchased another Altima. I won’t switch to another dealership and lose the best mechanic. More

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Wouldn’t go anywhere else! I have bought four cars front Nissan of Elk Grove over the last 17 years. I wouldn’t go anywhere else. Besides getting a fair deal on my cars, their s I have bought four cars front Nissan of Elk Grove over the last 17 years. I wouldn’t go anywhere else. Besides getting a fair deal on my cars, their service department is outstanding. My Murano is in tip-top shape. In all the years that I have had my car serviced, I have never had a problem. You can make your appointment on line or your service manager will gladly set up your next serving. My cars have always been ready on time and they are washed and vacuumed. On average I am in the service department for about 10 minutes and I am on my way. I love that I can call John Brooks, my service manager, and he knows me and my car. I have never had my car breakdown on me as Nissan of Elk Grove always makes sure that they fully inspect my car each time I bring it in. More

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Awesome Service Department! My wife and I have been customers for more than 6 years. I have never had a poor experience at this dealership. John Brook's has always been our servi My wife and I have been customers for more than 6 years. I have never had a poor experience at this dealership. John Brook's has always been our service advisor. He is ALWAYS helpful, goes the extra mile and very easy to work with. John takes ownership of any issue presented and follow's up without any delay. All the staff are really helpful, but John is simply The Best!!! I highly recommend this service department and more specifically, this dealership! More

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