John Brittingham | Page 3

Great experience taking my Kia Sportage in for a tail light repair. They had light replacement done in less than 2 hours the same day. light repair. They had light replacement done in less than 2 hours the same day. More

by aguilar758 Verified Customer Verified Customer

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John was pleasant, courteous and respectful of time a customer has to wait. Waiting room could use some snacks! customer has to wait. Waiting room could use some snacks! More

by chfesta Verified Customer Verified Customer

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Great customer service, nice waiting room. I was in and out in less than two hours. Very satisfied! I was in and out in less than two hours. Very satisfied! More

by Kristin H Verified Customer Verified Customer

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I had such a great experience purchasing my new Buick! Dr. Mike Dotson was incredibly helpful throughout the entire process and made buying my first vehicle such a positive and exciting experience. Josh B Dr. Mike Dotson was incredibly helpful throughout the entire process and made buying my first vehicle such a positive and exciting experience. Josh Block and Gerardo Corona were also wonderful to work with and made everything go smoothly. Everyone was friendly, patient, and made sure I felt comfortable with my purchase. I absolutely love my new car and would definitely recommend Gay Family Kia & Buick/GMC. Thank you all so much! 🖤 More

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Arrived 30 min before appointment time. The service center was immaculately clean and staff were professional and friendly. However, the Check-in & Check-out were very slow. I don't feel The service center was immaculately clean and staff were professional and friendly. However, the Check-in & Check-out were very slow. I don't feel this is a fault with John Brittingham, but more of failure in the operational process. The indicated service time was 1.5 - 2.0 hours, this seems excessively long for just an oil change, tire rotation and inspection. My actual time spent at the service department was right at 2.5 hours. Upon leaving, I noted the tire rotation was NOT performed nor was tire inflation checked. At this point I was not going to wait any longer, will have tires serviced elsewhere. More

by rncath Verified Customer Verified Customer

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Gay Family Kia has been servicing my Kia since I bought it new in 2013, now with 157K miles and running strong. Service has always been outstanding for me, and done in a timely manner. Everyone was friend it new in 2013, now with 157K miles and running strong. Service has always been outstanding for me, and done in a timely manner. Everyone was friendly and answered my questions. More

by jtarpey Verified Customer Verified Customer

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I had a great experience. Everyone was friendly and my work was done very quickly. Everyone was friendly and my work was done very quickly. More

by catshively Verified Customer Verified Customer

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The service sales team has always been professional and courteous. However, we were disappointed that the technician could not solve the low power problem we have been having with our Carnival. It goes int courteous. However, we were disappointed that the technician could not solve the low power problem we have been having with our Carnival. It goes into "limp" mode randomly, creating an unsafe condition since this happens when accelerating from a stop. More

by Kevin.kelinske Verified Customer Verified Customer

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John provides excellent customer service in a timely manner and goes above and beyond to make tge experience a good one. manner and goes above and beyond to make tge experience a good one. More

by C Clayton Verified Customer Verified Customer

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They are not very helpful excuses same everytime put water in washer engine sprayed with oil water in washer engine sprayed with oil More

by JADOON.AMER Verified Customer Verified Customer

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