John Brittingham

There was no communication had to call to get any information waited weeks after my scheduled day to get a call but instead I had to call. Very frustrating. Communication is key in customer service. information waited weeks after my scheduled day to get a call but instead I had to call. Very frustrating. Communication is key in customer service. Waited on service manager to respond to phone call and email as well. Nothing... More

by AIMEEFRANCO Verified Customer Verified Customer

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Efficient, on time repairs, fixed the first time, goes out of the way to accommodate the customer out of the way to accommodate the customer More

by comaking Verified Customer Verified Customer

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Excellently and professional customer service provided. Quick wait time and clean comfortable waiting area provided. Quick wait time and clean comfortable waiting area provided. More

by KMICHELEYANCY Verified Customer Verified Customer

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They were helpful in getting an appointment set up for me, provided detailed explanation about the service and we're patient and asked if I had any questions. me, provided detailed explanation about the service and we're patient and asked if I had any questions. More

by DENISEORAND Verified Customer Verified Customer

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Clean waiting area, quick service,and helpful service technician. I also purchased parts from the parts department and also received great service. technician. I also purchased parts from the parts department and also received great service. More

by Roy Verified Customer Verified Customer

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They always get my vehicle in and out quickly. Very nice and informative staff. My vehicle is always cleaner when I pick it up compared to when I dropped it off. Very nice and informative staff. My vehicle is always cleaner when I pick it up compared to when I dropped it off. More

by AMBERARMBRESTER Verified Customer Verified Customer

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Waiting area and restroom were clean. There was ample seating for the duration of my wait. I do think if the service members are going to adjust seats they should put them back. My passen There was ample seating for the duration of my wait. I do think if the service members are going to adjust seats they should put them back. My passenger seat was laid all the way back and the head rest was fully extended. This is not how I brought in- if it was necessary for the work I had done, then fine. But you should return it the way you found it. More

by Whitehead_kaitlin Verified Customer Verified Customer

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Lots of miscommunication and they act like they offer loaners but they don’t. Gave me a lot of run around. Likely won’t ever use them again for service loaners but they don’t. Gave me a lot of run around. Likely won’t ever use them again for service More

by TAESIA_ALFORD Verified Customer Verified Customer

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Everytime I've had issues, I always have gotten a solution. I love coming here because they are always so helpful. solution. I love coming here because they are always so helpful. More

by BACIRE2017 Verified Customer Verified Customer

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Always treated well by Gay Kia's service center. John Brittingham is efficient, pleasant, easy to work with. John Brittingham is efficient, pleasant, easy to work with. More

by DWKLEIN Verified Customer Verified Customer

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