John Boyer | Page 3

Toyota of Scranton responded

JLMURPHY610, Thank you so much for your kind words! We're thrilled to hear about your positive experience with John. He's indeed a valuable member of our team, and we're glad to know he provided you with knowledgeable, friendly, and professional service. We appreciate your trust in us and look forward to serving you again soon! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

BASZIKA1, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team at Toyota of Scranton. It’s our goal to ensure that every customer feels informed, supported, and well taken care of, so your feedback means a lot to us. We’re grateful for the opportunity to assist you and look forward to serving you again in the future. If there’s anything else we can do for you, please don’t hesitate to reach out. Thank you for choosing Toyota of Scranton! Best regards, The Guest Experience Team Toyota of Scranton

Toyota of Scranton responded

NGALLAGHER176, Thank you for your kind words! We’re thrilled to hear that John Boyer provided you with great service and helped resolve all the issues you were facing. It’s always our goal to make sure our customers feel supported and well taken care of. If you ever need anything else, please don’t hesitate to reach out. We appreciate your trust in us and look forward to assisting you again in the future! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

Thomas D, experience with us and find our team accommodating and helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or concerns, please don't hesitate to reach out. We look forward to serving you again in the future! Warm regards, The Customer Experience Team Toyota of Scranton

Toyota of Scranton responded

KEYSERRAYLEEPIER43, Thank you for your kind words and for taking the time to share your experience with us! We're thrilled to hear that Doug and Richie were able to assist you and make the process of getting a car easier. Your appreciation means a lot to us. God bless you too, and we look forward to serving you again in the future! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

TOMMICK08, Thank you for taking the time to share your feedback. We’re glad to hear that you had a positive experience with our service department. However, we're sorry to learn that your visit to the sales department did not meet your expectations. We take all feedback seriously and would appreciate the opportunity to discuss your experience further. Please contact us at 570.702.8776, so we can help address your concerns and work towards improving our service. Best regards, The Customer Experience Team Toyota of Scranton

Toyota of Scranton responded

Hi Anthony, Thank you so much for your kind words and for being a valued customer! We're thrilled to hear that you had a great experience at our service center. Your loyalty means a lot to us, and we're committed to providing top-notch service for your Toyota Tacoma every time you visit. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to seeing you again! Best regards, Service Team Toyota of Scranton

Toyota of Scranton responded

babyantidormi25, Thank you for your honest feedback. We’re glad to hear that our service department has met your expectations and treated you well. However, we're sorry to learn that your experience with our sales and finance departments was not satisfactory. Your input is invaluable, and we will address these concerns with our team to improve our overall customer experience. We appreciate your recommendation for our service department and hope to have the opportunity to serve you better in the future. Regards, Customer Experience Team Toyota of Scranton

Toyota of Scranton responded

ChatGPT Dear TOLSZE7480, Thank you for your kind review! We’re delighted to hear that you had a great experience with us and that you found our team honest and knowledgeable. Treating our customers with respect is a top priority, and we’re pleased that John was able to explain everything clearly for you. We’re also glad you enjoyed our lounge area. If there’s anything else we can assist you with, please feel free to reach out. Best regards, Service Team Toyota of Scranton

Toyota of Scranton responded

RENEES06, Thank you, RENEES06, for your review and for being a verified customer! We're delighted to hear that you had a great experience and that John in the service department was both pleasant and knowledgeable. We look forward to welcoming you back to Toyota of Scranton! Warm regards, Service Team Toyota of Scranton