Johany Trespalacios
Assistant Service Advisor Manager
Elder Ford of Tampa
9560 N Florida Ave
Tampa, FL 33612
Dealership Experience
23 yrs
Industry Experience
23 yrs
Specialties & Trainings
Warranty Administrator Base Certified
Service Advisor Master certified
Commercial Service Advisor
Service Manager Fundamentals Certified
Quick Lane Manager Fundamentals Certified
View more specialties & trainings774 Reviews
Write a Review774 Reviews of Johany Trespalacios
November 11, 2024
From the setting up of the appointment to have a factory recall done on the bus I drive and all the way through the actual servicing, The fine folks at Elder Ford did a fine job in a very timely manner. Th recall done on the bus I drive and all the way through the actual servicing, The fine folks at Elder Ford did a fine job in a very timely manner. They also provided transportation to and from work. Bravo Elder Ford! More
Other Employees Tagged: Daniel Alicea
November 11, 2024
I have bought five different trucks with Elder four and this last one they saw that I had a situation a day abuse my need of switching the truck they register my truck for only five months. I lost $500 on this last one they saw that I had a situation a day abuse my need of switching the truck they register my truck for only five months. I lost $500 on that. I have issues with the truck being a 2023 platinum $100,000 truck have issues with it. They did not want to take car of unless I pay for They put an insurance for 85,000 miles on my truck that cost me almost $3000 I need some covered nothing pretty much I am upset. I would never recommend Elder for to anybody or buy myself another truck there. Thank you for the lousy service after I have been such a faithful customer. More
Other Employees Tagged: Nacer Menouni, Daniel Alicea, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro
November 11, 2024
They left the footwell cowling hanging down, after changing the cabin filtet and I had to reinstall it. changing the cabin filtet and I had to reinstall it. More
Other Employees Tagged: My service manager was not there at my appointed time so Johnny had to take care of me. He was great.
November 10, 2024
Excellent work in Tampa and the Ford f150 is a good truck yo own and it's reliable. yo own and it's reliable. More
Other Employees Tagged: Daniel Alicea, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro
November 09, 2024
Im bad with the name but the guy who attended me it was good, nice and help me to fast good, nice and help me to fast More
Other Employees Tagged: Daniel Alicea, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro
November 09, 2024
Since new owner ship the sales department has lost it hospitable ways and they are very unfriendly and arrogant lack the customer service skills that I've been used to for the past twenty years hospitable ways and they are very unfriendly and arrogant lack the customer service skills that I've been used to for the past twenty years More
Other Employees Tagged: Daniel Alicea, Robo Rivera
November 08, 2024
Amazing dealership have no complaints what so ever. I always choose this dealership for every thing I always choose this dealership for every thing More
Other Employees Tagged: Syed Ali, Mitchell Pavelko, Dan Sills, Robo Rivera, Dan Beavers, Jennifer Perez, AYMAN ABOUELSOUD
November 08, 2024
Workmanship is second rate. For the prices of services one would expect to get what they pay for. Definitely not at Elder. For the prices of services one would expect to get what they pay for. Definitely not at Elder. More
Other Employees Tagged: Nicole Dobbs
November 08, 2024
This is a great dealer I’m glad and so grateful for choosing elder Ford thank a lot and happy todo business with them choosing elder Ford thank a lot and happy todo business with them More
Other Employees Tagged: Daniel Alicea, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro
November 06, 2024
Excellent service, clean facility, The staff is usually always smiling and helpful. I always feel welcome there. I also feel like I get a great value for the price and will continue to recommend this group always smiling and helpful. I always feel welcome there. I also feel like I get a great value for the price and will continue to recommend this group going forward to all of my friends! More
Other Employees Tagged: Daniel Alicea, Dan Beavers, Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, James Decaro , Brian ziegler