Joey Gesualdo | Page 3

Honestly this was my best car buying experience. I did not feel pressured, forced into something I did not want, or overcharged. What I expected wad what I got, and it was so good that this will be I did not feel pressured, forced into something I did not want, or overcharged. What I expected wad what I got, and it was so good that this will be the first place I go to when looking for my next vehicle. Everyone I talked to was more than friendly from the sales department, management, and finance department. More

by Matthew Verified Customer Verified Customer

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I cannot recommend Genesis of Highland Park enough! From the moment I walked into the showroom, I was treated to a true luxury dealership experience. The entire team here redefines what car buying s From the moment I walked into the showroom, I was treated to a true luxury dealership experience. The entire team here redefines what car buying should look like. There was absolutely no pressure, no More

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They are straightforward with their numbers, highly adaptive to specific client requirements, and competitive with trade-in values. The management team works with you instead of playing the usual back- adaptive to specific client requirements, and competitive with trade-in values. The management team works with you instead of playing the usual back-and-forth negotiation games. More

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Brought my car in for routine maintenance at Genesis of Highland Park and the service team was outstanding. The service advisor was incredibly professional, clear with expectations, and kept me updated the Highland Park and the service team was outstanding. The service advisor was incredibly professional, clear with expectations, and kept me updated the entire time. The facility is clean and modern, making the wait comfortable. They treat you with the exact kind of attentiveness you’d expect from a luxury brand. Fast, efficient, and great communication! More

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All professional, courteous and knowledgeable employees. It's a pleasure to business with this organization. It all starts with top dealership management. It's a pleasure to business with this organization. It all starts with top dealership management. More

by RANDKFRANZE Verified Customer Verified Customer

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These guys have great customer service. I would and will recommend this dealership to my friends. I would and will recommend this dealership to my friends. More

by repifanio2 Verified Customer Verified Customer

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From the moment I pulled into the pristine lot at Genesis of Highland Park, I knew I was in for a completely different kind of automotive experience. Having purchased several luxury vehicles over the past tw of Highland Park, I knew I was in for a completely different kind of automotive experience. Having purchased several luxury vehicles over the past two decades, I have grown accustomed to the typical high-pressure dealership environment. However, this team has completely rewritten the script on what true luxury service should feel like. They have earned every single one of these five stars, and honestly, they deserve even more. My journey began online, where I was browsing their impressive inventory of new Genesis models. Within minutes of submitting a basic inquiry, I received a personalized, incredibly polite video greeting from my brand advocate, Marcus. There was no aggressive sales pitch, no generic automated email spam, and no immediate pressure to sign my life away. He simply wanted to introduce himself and ensure all my preliminary questions about the GV80 were answered thoroughly. That refreshing level of transparency set a phenomenal tone for the entire process. When I arrived at the showroom for my scheduled test drive, I was blown away by the facility itself. It is a stunning, modern, and immaculate space that perfectly mirrors the sophisticated aesthetic of the Genesis brand. I was greeted immediately by name, offered a premium espresso, and escorted to a comfortable lounge. There was absolutely no waiting around or tracking down a manager. Marcus already had the exact GV80 I wanted to see pulled up to the front, detailed to perfection, and ready to hit the road. During the test drive, Marcus demonstrated an encyclopedic knowledge of the vehicle. He didn’t just list off random specifications; he took the time to explain how the advanced safety features, the intuitive infotainment system, and the electronic suspension worked in harmony to create such a smooth ride. His passion for the product was deeply genuine, and it made the entire demonstration incredibly engaging. The financing and paperwork phase, which is traditionally my absolute least favorite part of buying a car, was a absolute breeze. The finance manager, Sarah, was incredibly efficient, highly organized, and completely transparent about every single line item. There were absolutely no hidden fees, no sudden dealer markups, and no aggressive upselling of unnecessary extended warranties. They listened carefully to my budget goals and worked diligently to get me a phenomenal financing rate that surpassed my expectations. What truly cements Genesis of Highland Park as a world-class dealership, however, is their unmatched commitment to post-sale customer care. Before I drove off the lot, Marcus spent another thirty minutes with me in the driver's seat, meticulously pairing my smartphone, customizing my profile settings, and ensuring I felt completely confident with the vehicle's cutting-edge technology. They also explained the Genesis Service Valet program, which means they will pick up my car for future maintenance and leave me a loaner—true luxury convenience. If you are currently in the market for a spectacular vehicle and want to be treated with the utmost respect, professionalism, and care, do yourself a massive favor and visit Genesis of Highland Park. They have earned a customer for life. More

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I recently visited Genesis of Highland Park, and I can confidently say this was the smoothest, most premium car-buying experience I’ve ever had. If you are looking for a luxury vehicle without the typical confidently say this was the smoothest, most premium car-buying experience I’ve ever had. If you are looking for a luxury vehicle without the typical dealership headaches, this is the place to go. More

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Great place to do business with! Great place to do business with!Great place to do business with! Great place to do business with!Great place to do business with! More

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Just a great experience. From my first call to check availability to going in to see the car and the test drive, they made the process quick and easy. From my first call to check availability to going in to see the car and the test drive, they made the process quick and easy. More

by davidpsugg Verified Customer Verified Customer

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