Bekk Bayarsaikhan

Joey was fantastic. Really the whole Genesis experience was wonderful from driving, to leasing and then delivery. Really the whole Genesis experience was wonderful from driving, to leasing and then delivery. More

by gmoilanen8888 Verified Customer Verified Customer

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My experience purchasing a non-Genesis vehicle from this dealership was disappointing. While I understand this is not their primary brand, I expected the team to be more knowledgeable and better prepared to dealership was disappointing. While I understand this is not their primary brand, I expected the team to be more knowledgeable and better prepared to answer questions about the car's history and features. The financing process was equally frustrating; despite requesting a clear breakdown of quotes for both a single-owner and co-owner scenario, the staff failed to provide any explanation. Instead, we were pressured to sign papers immediately. When I attempted to ask clarifying questions, I was dismissed, and the staff seemed intent only on rushing the process to completion. I would have appreciated a more transparent and professional approach to customer service. During the delivery process, the dealership failed to provide the correct front license plate holder, forcing me to drive home without a plate, which resulted in a ticket just three hours after the purchase. Furthermore, only ten days later, the check engine light came on and I discovered that the coolant levels were well below the minimum requirement. These major oversights lead me to question the thoroughness of their pre-delivery inspection process and whether the vehicle was truly prepared for sale before being handed over to me. More

by Silvia Verified Customer Verified Customer

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The service here is fantastic. Everyone is friendly and helpful. I'm very happy to have found this dealership. Everyone is friendly and helpful. I'm very happy to have found this dealership. More

by mwadamik Verified Customer Verified Customer

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We have found the dealership friendly, communicative, efficient, and attentive. Love the pickup and delivery service. efficient, and attentive. Love the pickup and delivery service. More

by rdaspit Verified Customer Verified Customer

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Great experience all around from test drive to trade in to purchase. Would highly recommend to anyone looking for a Genesis. to purchase. Would highly recommend to anyone looking for a Genesis. More

by matt-g Verified Customer Verified Customer

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The sales person and manager were great to work with. Very upfront with pricing. No gamesmanship. Better warranty and free service period compared to Lexus. I was very pleased with the deal I got. Very upfront with pricing. No gamesmanship. Better warranty and free service period compared to Lexus. I was very pleased with the deal I got. More

by L.Walsh Verified Customer Verified Customer

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Courteous, professional, not pressured. It was a great experience. Fair trade-in price. A true luxury dealership. It was a great experience. Fair trade-in price. A true luxury dealership. More

by infdismd Verified Customer Verified Customer

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Honestly this was my best car buying experience. I did not feel pressured, forced into something I did not want, or overcharged. What I expected wad what I got, and it was so good that this will be I did not feel pressured, forced into something I did not want, or overcharged. What I expected wad what I got, and it was so good that this will be the first place I go to when looking for my next vehicle. Everyone I talked to was more than friendly from the sales department, management, and finance department. More

by Matthew Verified Customer Verified Customer

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It was really a great experience working with Bekk Bayarsaikhan. Bekk was so friendly and spent considerable time explaining features. Happy that we got it from this dealership Bayarsaikhan. Bekk was so friendly and spent considerable time explaining features. Happy that we got it from this dealership More

by Sundaravalli & Manivannan Verified Customer Verified Customer

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Genesis of Highland Park has successfully transitioned from the "shared Hyundai experience" into a standalone luxury destination. It is currently one of the highest-rated Genesis dealerships in the Midwes from the "shared Hyundai experience" into a standalone luxury destination. It is currently one of the highest-rated Genesis dealerships in the Midwest, praised specifically for its no-pressure sales environment and modern, upscale facility. More

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