Bekk Bayarsaikhan

Very kind and well prepared my maintenance. It's good to rest there in the waiting room. It's good to rest there in the waiting room. More

by HJ Verified Customer Verified Customer

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I had an amazing experience with Genesis of Highland Park, especially working with Sean and Bekk. They got me a fantastic deal on my new GV80 and went out of their way to source the exact color combinat Park, especially working with Sean and Bekk. They got me a fantastic deal on my new GV80 and went out of their way to source the exact color combination I wanted. The entire process was incredibly transparent and straightforward. Pricing was clear from the beginning, there were no games or surprises, and everything was exactly as discussed. That’s not always easy to find when buying or leasing a car. Sean and Bekk were also just great people to work with — responsive, professional, accommodating, and genuinely interested in making sure I was happy. They made the whole process easy and actually enjoyable, even with the vehicle needing to be shipped to me. I couldn’t be happier with the experience. Highly recommend Genesis of Highland Park and especially Sean and Bekk. Thank you both for going above and beyond! More

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Joey was fantastic. Really the whole Genesis experience was wonderful from driving, to leasing and then delivery. Really the whole Genesis experience was wonderful from driving, to leasing and then delivery. More

by gmoilanen8888 Verified Customer Verified Customer

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My experience purchasing a non-Genesis vehicle from this dealership was disappointing. While I understand this is not their primary brand, I expected the team to be more knowledgeable and better prepared to dealership was disappointing. While I understand this is not their primary brand, I expected the team to be more knowledgeable and better prepared to answer questions about the car's history and features. The financing process was equally frustrating; despite requesting a clear breakdown of quotes for both a single-owner and co-owner scenario, the staff failed to provide any explanation. Instead, we were pressured to sign papers immediately. When I attempted to ask clarifying questions, I was dismissed, and the staff seemed intent only on rushing the process to completion. I would have appreciated a more transparent and professional approach to customer service. During the delivery process, the dealership failed to provide the correct front license plate holder, forcing me to drive home without a plate, which resulted in a ticket just three hours after the purchase. Furthermore, only ten days later, the check engine light came on and I discovered that the coolant levels were well below the minimum requirement. These major oversights lead me to question the thoroughness of their pre-delivery inspection process and whether the vehicle was truly prepared for sale before being handed over to me. More

by Silvia Verified Customer Verified Customer

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The service here is fantastic. Everyone is friendly and helpful. I'm very happy to have found this dealership. Everyone is friendly and helpful. I'm very happy to have found this dealership. More

by mwadamik Verified Customer Verified Customer

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We have found the dealership friendly, communicative, efficient, and attentive. Love the pickup and delivery service. efficient, and attentive. Love the pickup and delivery service. More

by rdaspit Verified Customer Verified Customer

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Great experience all around from test drive to trade in to purchase. Would highly recommend to anyone looking for a Genesis. to purchase. Would highly recommend to anyone looking for a Genesis. More

by matt-g Verified Customer Verified Customer

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The sales person and manager were great to work with. Very upfront with pricing. No gamesmanship. Better warranty and free service period compared to Lexus. I was very pleased with the deal I got. Very upfront with pricing. No gamesmanship. Better warranty and free service period compared to Lexus. I was very pleased with the deal I got. More

by L.Walsh Verified Customer Verified Customer

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Courteous, professional, not pressured. It was a great experience. Fair trade-in price. A true luxury dealership. It was a great experience. Fair trade-in price. A true luxury dealership. More

by infdismd Verified Customer Verified Customer

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Honestly this was my best car buying experience. I did not feel pressured, forced into something I did not want, or overcharged. What I expected wad what I got, and it was so good that this will be I did not feel pressured, forced into something I did not want, or overcharged. What I expected wad what I got, and it was so good that this will be the first place I go to when looking for my next vehicle. Everyone I talked to was more than friendly from the sales department, management, and finance department. More

by Matthew Verified Customer Verified Customer

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