Joel White | Page 6

INFINITI of Lynnwood responded

Thank you for the fantastic 5-star review! We're so glad to hear that you found it easy to schedule your appointment and that you were pleased with the service performed. Your satisfaction means a lot to us, and we truly appreciate your kind words. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for the wonderful 5-star review! We're so glad to hear that your experiences with us have consistently been quick, polite, and thorough. It’s great to know you’ve enjoyed our valet pickup and drop-off service—that convenience is something we’re proud to offer. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for the wonderful review! We’re thrilled to hear that Joel continues to provide you with great service — he’s truly a valued part of our team. We're also glad the appointment process was easy and that your QX60 was ready quickly! Your continued support means a lot to us, and we look forward to serving you again soon. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for the kind words and 5-star review! We’re glad we could accommodate your schedule — your convenience is always a priority for us. We truly appreciate your trust and look forward to seeing you again next time! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Hi Josh, Thank you so much for the awesome review! We're thrilled to hear that Joel went above and beyond for you. Navigating warranty issues can definitely feel a bit murky at times, so it’s great to know he was able to guide you through it clearly and keep you well-informed every step of the way. We truly appreciate your kind words and your trust in us. If you ever need anything else, please don’t hesitate to reach out—we’re always here to help! Warm regards, Erica Lin Client Loyalty Manager – INFINITI of Bellevue Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for the kind review! We're thrilled to hear you had an excellent experience and that our team was able to answer all your questions and give you peace of mind. We’re glad you brought your car in and look forward to helping again whenever you need us. If you have any questions or concerns, please don’t hesitate to reach out. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for the wonderful review! We’re thrilled to hear you were satisfied with your experience and truly appreciate your kind words about our team’s efficiency, honesty, and customer service. It means a lot that you’ve referred others — thank you for your trust and support! We look forward to welcoming you back. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for the great review! We’re glad to hear Roger made a positive impression — professionalism is what we strive for, and it's wonderful to see that reflected in your experience. We truly appreciate your continued support of INFINITI of Lynnwood! If you have any questions or concerns, please don’t hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for your kind words and continued trust in INFINITI of Lynnwood! We’re thrilled to hear that Joel White once again delivered the exceptional service you’ve come to expect. It’s always our goal to treat every client with fairness, transparency, and care—and knowing that you feel like a valued customer means everything to us. We truly appreciate your loyalty and look forward to serving you and your vehicle for many more visits to come. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for the great review, John! We’re thrilled to hear that Joel once again delivered the friendly, helpful, and professional service you’ve come to expect. Consistency and reliability are things we take great pride in, and it’s wonderful to know everything was completed on time and exactly as quoted. We truly value your continued trust and loyalty, and we look forward to serving you again in the future. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com