Joel Washington

We do not buy cars very often, so always feel a little intimidated. Joel Washington did an excellent job, putting us at ease, explaining our car options to fit our needs, and was very professional and ea intimidated. Joel Washington did an excellent job, putting us at ease, explaining our car options to fit our needs, and was very professional and easy to work with. Chris Beck was also very easy to work with and was helpful with some decisions on the warranties. Chris Hartley gave us a fair price in our trade in. More

by jlawsonw Verified Customer Verified Customer

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Great, quick service to address our issues. Kept me updated; waiting area is comfortable and quiet. Kept me updated; waiting area is comfortable and quiet. More

by Jim Dress Verified Customer Verified Customer

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The dealership was very clean, personable, not pushy and explained every detail my purchase of vehicle! explained every detail my purchase of vehicle! More

by 804reese Verified Customer Verified Customer

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Jeff is always so helpful and kind and the service was quick and well done. quick and well done. More

by ladyduck Verified Customer Verified Customer

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Excellent service and extremely helpful! They were able to get me exactly what I was looking for. I would definitely refer Joel for anyone looking to buy and will return for any future purch They were able to get me exactly what I was looking for. I would definitely refer Joel for anyone looking to buy and will return for any future purchases. More

by nicole.alise Verified Customer Verified Customer

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Jeff always keeps me informed. He gives me good advice, and makes sure any and all recalls are completed before I leave. Love this man! He gives me good advice, and makes sure any and all recalls are completed before I leave. Love this man! More

by Lori Verified Customer Verified Customer

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My wife and I bought 2 brand new cars from there and I hear we have to pay for our oil change now. Can we get some of our money back? hear we have to pay for our oil change now. Can we get some of our money back? More

by BIGDADDIE1111 Verified Customer Verified Customer

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Newport News Hall Hyundai salesman asked if I was looking to buy another car and I told him no the facility was clean to buy another car and I told him no the facility was clean More

by benitabarnes35 Verified Customer Verified Customer

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First class service every time! Very happy with the service and the written report as to what had been accomplished. Will definitely come back and again and recommend to my fellow H Very happy with the service and the written report as to what had been accomplished. Will definitely come back and again and recommend to my fellow Hyundai owners. More

by MGROTH20 Verified Customer Verified Customer

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Took my 22 venue for an oil change. Had an appointment set for 10:30am and my car was return to me after 3pm! What is the point of an appointment?? And to top it off, I got charged $152 Had an appointment set for 10:30am and my car was return to me after 3pm! What is the point of an appointment?? And to top it off, I got charged $152!! FOR AN OIL CHANGE!!! The gentleman that charged me did say a tire rotation and a software update was also done. WHY IN THE WORLD WOULD THE TECH DO SOMETHING TO MY VEHICLE AND MY WALLET WITHOUT ME AUTHORIZATION?!!! What if I didn’t have the money to pay for it!?And the cherry on the cake was when I realized my tires were missing parts!!!! I took my vehicle back to the dealership and was told to make another appointment or leave it there as a “walk-in”. Not only I had wait over 3hrs for my service to be done, pay extra money, be sent home with improper parts on my tire (risking not only my life, but also those around me, but I had to do it all over again!! I am EXTREMELY dissatisfied and enraged about this. I have been getting my vehicles ( I have gotten 3 so far), referring people, and getting ALL my services from the dealership, and NEVER AGAIN!!! Ever since it became Southern Hyundai, this dealership has gone to crap! Unfortunately I’m unable to give 0stars. My experience was waaay below a 1star! More

by ASHLY.OLMEDA Verified Customer Verified Customer

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