Joel Olivares
Joel Olivares at Big Star Cadillac

Joel Olivares

Finance Manager

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

5.0
68 Reviews
5.0

68 Reviews

Write a Review

68 Reviews of Joel Olivares

January 09, 2026

Dealership Rating
Employee Rating

I contacted Big Star for a car I was interested in. Benito was the person who helped me and I’m glad we got to connect. We aligned on fair terms quickly Big Star provided a very smooth, low-stress buyi More

by maxt12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Benito Sanchez, George Castillo

Jan 09, 2026

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

December 31, 2025

Dealership Rating
Employee Rating

Weim head made it a smooth process and great experience! I will always use her for future needs! Overall great experience as a whole! More

by jamendez33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson, Wiem Head

Jan 02, 2026

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

December 24, 2025

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Employee Rating

Dealership was great working with me in the trade in and going over the finances More

by ron_esteve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Paniagua

Dec 26, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

November 30, 2025

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Employee Rating

Great service. Christal was so helpful throughout the process. She make sure I’m satisfied with service!! More

by nizmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Butler

Dec 04, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

November 10, 2025

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Employee Rating

Mark was great assistance during delivery. It was stress free purchase process. Thank you Big Star Team. More

by ADN99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 10, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

October 09, 2025

Dealership Rating
Employee Rating

We had a great and speedy experience with Luis and Joel. I would highly recommend Big Star Cadilac to anyone. More

by jw9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Escobar

Oct 09, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

October 09, 2025

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Employee Rating

Outstanding customer service from everyone from our sales representative Xavier, finance guy Joel, and delivery specialist. Xavier picked the perfect vehicle out for us. More

by BRIANWASHINGTON85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Mitchison

Oct 09, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

October 04, 2025

Dealership Rating
Employee Rating

I had the best experience at this dealership! I received a flyer about Big Star Cadillac on the mail and thought I’d check them out.The salespeople at Big Star were welcoming, pleasant and eager More

by florencia_blanca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Benito Sanchez

Oct 06, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

September 28, 2025

Dealership Rating
Employee Rating

This was the best experience I’ve had purchasing a vehicle, from sales, to management, to finance. Matthew Purvis was so knowledgeable , and a very respectable young man. I will be back when the 2026 More

by cdaniels4
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Iriam Diaz, Matthew Purvis , Raven, Amie

Sep 29, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

September 04, 2025

Dealership Rating
Employee Rating

We were greeted promptly and driving a car within 5 minutes of arriving. Mario was very responsive and friendly. Everyone was Professional and customer oriented. Great experience! More

by Laferrer68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Paniagua

Sep 05, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

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