![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/badge-certified-employee-mobile.png)
![Joel Olivares at Big Star Cadillac](https://cdn-user.dealerrater.com/images/dealer/38433/employees/9c0c155ea216.jpg)
Joel Olivares
Finance Manager
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
40 Reviews
Write a Review40 Reviews of Joel Olivares
February 03, 2025
I sent an inquiry about a vehicle on a Friday afternoon. I received a call immediately from Matt. We talked and scheduled a meeting the next morning to test drive and talk about the car. I arrived and Matt I received a call immediately from Matt. We talked and scheduled a meeting the next morning to test drive and talk about the car. I arrived and Matt had the car out front ready to go. I wasn’t rushed or hurried, he was approachable and knowledgeable. The buying process was quick and easy and I was out the door in just about an hour with papers signed. Great experience. More
Other Employees Tagged: Matthew Purvis
February 02, 2025
Jason was the best, very professional and efficient . Helped me out throughout my journey with buying the car Helped me out throughout my journey with buying the car More
Other Employees Tagged: Jason Ramsland
February 01, 2025
Prompt, professional, great communication, welcoming, friendly, easy to close a deal with, great options, accommodating friendly, easy to close a deal with, great options, accommodating More
Other Employees Tagged: Charles Jackson
January 31, 2025
The purchase process was hassle free! Great salesman and delivery specialist. Would highly recommend Big Star Cadillac. Great salesman and delivery specialist. Would highly recommend Big Star Cadillac. More
Other Employees Tagged: Phillip Connor, Rachel Ruiz , Deyme
January 31, 2025
The salesman was a good guy the service department is a joke as long as you keep the lease they have a list the for services but when you by your lease and charge you 3999 for they don’t want to do the re joke as long as you keep the lease they have a list the for services but when you by your lease and charge you 3999 for they don’t want to do the recommendations according to the mileage they wanted you to pay for. More
January 31, 2025
Gary was great, would recommend him to anyone. He made everything easy and has been helpful after the purchase as well. He made everything easy and has been helpful after the purchase as well. More
Other Employees Tagged: Gary Yannibelli, Lee Velazquez
January 30, 2025
Great experience! Mark was very helpful with all my questions and concerns. Everyone I encountered at the Big Star was courteous and professional. We will be back in t Mark was very helpful with all my questions and concerns. Everyone I encountered at the Big Star was courteous and professional. We will be back in the future! More
Other Employees Tagged: Mark Parsons
January 30, 2025
Cristian provided top notch service. Smooth buying process and took care of all my needs Smooth buying process and took care of all my needs More
Other Employees Tagged: Denise Beyner-Stanley, Cristian Mascorro, Rachel Ruiz
January 26, 2025
The sales staff was very informative, helpful, available, and responsive. Sales management was available but not quite as receptive as I was hoping for or expected. Overall, it was a very good sales experien and responsive. Sales management was available but not quite as receptive as I was hoping for or expected. Overall, it was a very good sales experience as a whole due to the excellent effort, responsiveness and professionalism of the salesmen that managed the sale. More
Other Employees Tagged: Charles Jackson, Cristian Mascorro
January 18, 2025
Christian did an awesome job taking care of my needs. Smooth transaction through whole process. Smooth transaction through whole process. More
Other Employees Tagged: Cristian Mascorro, Jason Ramsland
![new 2025 Cadillac LYRIQ car, priced at $57,039](https://platform.cstatic-images.com:443/xxlarge/in/v2/6ea2f632-f171-4a7e-ae8f-668d607069fb/ce8dfaca-5511-4e6b-8fcc-bbe1d0c093d8/yl0yJFJZmQXfS7zt4wNDwf3sspE.jpg)
![new 2025 Cadillac LYRIQ car, priced at $56,939](https://platform.cstatic-images.com:443/xxlarge/in/v2/6ea2f632-f171-4a7e-ae8f-668d607069fb/37a6cdd5-e863-4c05-ad7c-d7f28864fe67/km00E3_sB-myACuaqdOLGdqduwc.jpg)
![new 2025 Cadillac LYRIQ car, priced at $58,035](https://platform.cstatic-images.com:443/xxlarge/in/v2/6ea2f632-f171-4a7e-ae8f-668d607069fb/ccc4b746-3b0e-4941-82a7-4ee4487312dc/s-o6URz9Ove-GTLwVAbg4eKDmbQ.jpg)
![new 2025 Cadillac XT6 car, priced at $54,165](https://platform.cstatic-images.com:443/xxlarge/in/v2/6ea2f632-f171-4a7e-ae8f-668d607069fb/a6fb9403-b80e-42c6-b249-0040687e2903/g5ErMLDeB0OIvdaEORAcwmK67LY.jpg)
![new 2025 Cadillac XT6 car, priced at $45,165](https://platform.cstatic-images.com:443/xxlarge/in/v2/6ea2f632-f171-4a7e-ae8f-668d607069fb/1e16a499-aaab-4b48-a41d-19380cd6fc07/Jpr3bjGrBv1e4Tz1hjOoIadfZbY.jpg)