

Joel Olivares
Finance Manager
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
44 Reviews
Write a Review44 Reviews of Joel Olivares
March 01, 2025
Great Customer Service! ! Easy car buying experience. Will recommend Big Star Cadillac to many others! ! Easy car buying experience. Will recommend Big Star Cadillac to many others! More
Other Employees Tagged: Mark Mauricio , Lee Velazquez and Demey (unsure of last name). Both were excellent
February 20, 2025
Kevin Sonnier & George Castillo gave me the best possible information to help me decide on a vehicle best suited for my needs. The customer service and every interaction with them was superb from walking int information to help me decide on a vehicle best suited for my needs. The customer service and every interaction with them was superb from walking into your dealership until I drove away in my new car. I will recommend Big Star Cadillac to everyone because of their excellent service, inventory availability and unmatched customer care! Karen Savage 281-779-3755 More
Other Employees Tagged: Kevin Sonnier, George Castillo
February 12, 2025
Very good customer service by everyone. We had a lot of questions that were answered completely We had a lot of questions that were answered completely More
Other Employees Tagged: Kelly Wilson, Wiem Head, David Bukrinsky
February 09, 2025
The team was very helpful and ready to make a deal. I greatly appreciate the honesty and promptness of the entire team. I greatly appreciate the honesty and promptness of the entire team. More
Other Employees Tagged: Daisy Gutierrez, Cristian Mascorro
February 03, 2025
I sent an inquiry about a vehicle on a Friday afternoon. I received a call immediately from Matt. We talked and scheduled a meeting the next morning to test drive and talk about the car. I arrived and Matt I received a call immediately from Matt. We talked and scheduled a meeting the next morning to test drive and talk about the car. I arrived and Matt had the car out front ready to go. I wasn’t rushed or hurried, he was approachable and knowledgeable. The buying process was quick and easy and I was out the door in just about an hour with papers signed. Great experience. More
Other Employees Tagged: Matthew Purvis
February 02, 2025
Jason was the best, very professional and efficient . Helped me out throughout my journey with buying the car Helped me out throughout my journey with buying the car More
Other Employees Tagged: Jason Ramsland
February 01, 2025
Prompt, professional, great communication, welcoming, friendly, easy to close a deal with, great options, accommodating friendly, easy to close a deal with, great options, accommodating More
Other Employees Tagged: Charles Jackson
January 31, 2025
The salesman was a good guy the service department is a joke as long as you keep the lease they have a list the for services but when you by your lease and charge you 3999 for they don’t want to do the re joke as long as you keep the lease they have a list the for services but when you by your lease and charge you 3999 for they don’t want to do the recommendations according to the mileage they wanted you to pay for. More
January 31, 2025
The purchase process was hassle free! Great salesman and delivery specialist. Would highly recommend Big Star Cadillac. Great salesman and delivery specialist. Would highly recommend Big Star Cadillac. More
Other Employees Tagged: Phillip Connor, Rachel Ruiz , Deyme
January 31, 2025
Gary was great, would recommend him to anyone. He made everything easy and has been helpful after the purchase as well. He made everything easy and has been helpful after the purchase as well. More
Other Employees Tagged: Gary Yannibelli, Lee Velazquez




