159 Reviews
Write a ReviewDealership Experience
24 yrs, 10 mos
Industry Experience
24 yrs, 10 mos
159 Reviews of Joel Mullett
November 19, 2024
Service manager Alex called and kept me informed as to what would be the best course of action what would be the best course of action More
Other Employees Tagged: Brett Paul, Randy Rue, Scott Soller, Heather Swanson, Tom Stensrud
November 17, 2024
Great customer service from the entire team. Process was quick and easy. Highly recommend buying a vehicle here! Process was quick and easy. Highly recommend buying a vehicle here! More
Other Employees Tagged: Shane Carnahan , Jake
November 15, 2024
I am a repete customer and returned because you have the car I wanted, the price was fair and I was treated very well car I wanted, the price was fair and I was treated very well More
Other Employees Tagged: Shane Carnahan
November 08, 2024
Great service experience. Highly recommend. I have been going for yesrs and am slwsys highly satisfied. Everyone very helpful and friendly. Highly recommend. I have been going for yesrs and am slwsys highly satisfied. Everyone very helpful and friendly. More
Other Employees Tagged: Brett Paul, Randy Rue, Scott Soller, Heather Swanson, Tom Stensrud
November 06, 2024
Always courteous. Quick diagnosis and options for service. Try to accommodate with courtesy car if Available!! Quick diagnosis and options for service. Try to accommodate with courtesy car if Available!! More
Other Employees Tagged: Brett Paul, Randy Rue, Scott Soller, Heather Swanson, Tom Stensrud
November 05, 2024
From the minute I walked in, I was welcomed and felt like i was family. My current car (Kia Soul) was having major issues and numerous light were on the dash, and the car would just stop as I was drivin like i was family. My current car (Kia Soul) was having major issues and numerous light were on the dash, and the car would just stop as I was driving or turning a corner. So it was not very safe to be driving at all. Connor made sure I talked to Heather in the service isle to get her opinion as I brought in a sheet from Autozone checking all the lights and batteries and she was honest and didn’t hold back as to what she thought with the information I provided. She even said, without getting into it, I can’t 100% tell you what is wrong, but it doesn’t look good. Connor sense my anxiousness and he then had me speak with Randy the service manager and he advised me as well on how bad the issue was. I was still a bit anxious about it, so Connor suggested we talk to Steve who is one of the most amazing service techs there. He listened to me and was honest as to what he thought was wrong with my Kia and didn’t hold back on how much it would be to fix and suggested I just buy a new car! He even said, I’ll sell you one. I loved the sense of humor and the honest advice I got from everyone. Connor listened to my concerns and immediately got to work on helping me find a car that would work best for my needs. Brett came over and said hello as he was walking by which was so great. Joel is amazing in finance he worked out a rate and explained everything, all the options and what he felt would be best for us. The staff at Valley went above and beyond to help me and my husband find a car that would fit our needs and our budget as we were not looking to get one. Like I told Connor, “This was not on my Bingo card today!” The best part, my new car would not be ready but Valley ensured I would have a safe car to drive until they could get me into my new 2025 Buick Encore. Connor said, “We here at Valley, will not let you drive your previous car anymore, it’s not safe at all. We will make sure you have something to drive.” From all my interactions with Heather, Randy, Steve, Brett, Joel, and Connor they made made me feel that Valley Buick GMC really cares about their customers and treats them like family. This dealership has just gained a customer for life. More
Other Employees Tagged: Brett Paul, Randy Rue, Connor Wickenhauser, Heather Swanson , Steve S- Service Technician
November 04, 2024
Great service there, they don't try to sell you things that don't need to be done. Quality dealership. that don't need to be done. Quality dealership. More
Other Employees Tagged: Brett Paul, Connor Wickenhauser, Scott Soller , Stephen, service writer, excellent
November 02, 2024
We were very pleased in dealing with Valley GMC. Neal brought out the car so we could see it.We live in Coon Rapids which is at least 40 miles away and we were dealing with a family emergency . We d Neal brought out the car so we could see it.We live in Coon Rapids which is at least 40 miles away and we were dealing with a family emergency . We did buy the car and once again Neal delivered it to our home. We highly recommend this dealership.So professional and went out of their way to help us.. More
November 01, 2024
Great dealership overall. As you would expect, with an old school dealership, you have an old school service center. No quick lane here, make your appointment, be welcomed by As you would expect, with an old school dealership, you have an old school service center. No quick lane here, make your appointment, be welcomed by professional, polite, and friendly service advisors, have a seat in the clean and comfortable, no frill waiting area, and relax. They will take care of the rest. More
Other Employees Tagged: Gary Gibson, Tim Condon , Stephen Swinford
November 01, 2024
The Service advisors and the body shop crew and the sales staff are Top Shelf staff are Top Shelf More
Other Employees Tagged: Randy Rue, Scott Soller, Heather Swanson, Tom Stensrud