Joel Mullett

Great service experience. Highly recommend. I have been going for yesrs and am slwsys highly satisfied. Everyone very helpful and friendly. Highly recommend. I have been going for yesrs and am slwsys highly satisfied. Everyone very helpful and friendly. More

by kathymarinello Verified Customer Verified Customer

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Always courteous. Quick diagnosis and options for service. Try to accommodate with courtesy car if Available!! Quick diagnosis and options for service. Try to accommodate with courtesy car if Available!! More

by paulsenpack Verified Customer Verified Customer

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From the minute I walked in, I was welcomed and felt like i was family. My current car (Kia Soul) was having major issues and numerous light were on the dash, and the car would just stop as I was drivin like i was family. My current car (Kia Soul) was having major issues and numerous light were on the dash, and the car would just stop as I was driving or turning a corner. So it was not very safe to be driving at all. Connor made sure I talked to Heather in the service isle to get her opinion as I brought in a sheet from Autozone checking all the lights and batteries and she was honest and didn’t hold back as to what she thought with the information I provided. She even said, without getting into it, I can’t 100% tell you what is wrong, but it doesn’t look good. Connor sense my anxiousness and he then had me speak with Randy the service manager and he advised me as well on how bad the issue was. I was still a bit anxious about it, so Connor suggested we talk to Steve who is one of the most amazing service techs there. He listened to me and was honest as to what he thought was wrong with my Kia and didn’t hold back on how much it would be to fix and suggested I just buy a new car! He even said, I’ll sell you one. I loved the sense of humor and the honest advice I got from everyone. Connor listened to my concerns and immediately got to work on helping me find a car that would work best for my needs. Brett came over and said hello as he was walking by which was so great. Joel is amazing in finance he worked out a rate and explained everything, all the options and what he felt would be best for us. The staff at Valley went above and beyond to help me and my husband find a car that would fit our needs and our budget as we were not looking to get one. Like I told Connor, “This was not on my Bingo card today!” The best part, my new car would not be ready but Valley ensured I would have a safe car to drive until they could get me into my new 2025 Buick Encore. Connor said, “We here at Valley, will not let you drive your previous car anymore, it’s not safe at all. We will make sure you have something to drive.” From all my interactions with Heather, Randy, Steve, Brett, Joel, and Connor they made made me feel that Valley Buick GMC really cares about their customers and treats them like family. This dealership has just gained a customer for life. More

by demi2829 Verified Customer Verified Customer

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Great service there, they don't try to sell you things that don't need to be done. Quality dealership. that don't need to be done. Quality dealership. More

by jomarthaler Verified Customer Verified Customer

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We were very pleased in dealing with Valley GMC. Neal brought out the car so we could see it.We live in Coon Rapids which is at least 40 miles away and we were dealing with a family emergency . We d Neal brought out the car so we could see it.We live in Coon Rapids which is at least 40 miles away and we were dealing with a family emergency . We did buy the car and once again Neal delivered it to our home. We highly recommend this dealership.So professional and went out of their way to help us.. More

by onstadr Verified Customer Verified Customer

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Great dealership overall. As you would expect, with an old school dealership, you have an old school service center. No quick lane here, make your appointment, be welcomed by As you would expect, with an old school dealership, you have an old school service center. No quick lane here, make your appointment, be welcomed by professional, polite, and friendly service advisors, have a seat in the clean and comfortable, no frill waiting area, and relax. They will take care of the rest. More

by JOHN.MACHABY Verified Customer Verified Customer

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The Service advisors and the body shop crew and the sales staff are Top Shelf staff are Top Shelf More

by admonke19 Verified Customer Verified Customer

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Scott is always great w/ communication & transparency of the repairs being advised. I don’t even consider taking my 4 Chevy vehicles any where else :-) the repairs being advised. I don’t even consider taking my 4 Chevy vehicles any where else :-) More

by scottyslawnservice Verified Customer Verified Customer

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Shane was easy to work with, took care of all my questions. Great service from everyone. Third vehicle we have bought here. As long as i keep getting good service i will recommend them. questions. Great service from everyone. Third vehicle we have bought here. As long as i keep getting good service i will recommend them. More

by sbenike Verified Customer Verified Customer

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Tim is very easy to work with. He is very knowledgeable and recommends the best option for your needs. This is the third vehicle that we have purchased from Tim. He is very knowledgeable and recommends the best option for your needs. This is the third vehicle that we have purchased from Tim. More

by JS Verified Customer Verified Customer

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