Joel Kitchen
Joel Kitchen at Orem Toyota

Joel Kitchen

Service Advisor

Orem Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.7
664 Reviews
4.7

664 Reviews

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664 Reviews of Joel Kitchen

May 27, 2025

Dealership Rating
Employee Rating

I Had A 60,000 Mile Service Performed. Great Communication With Joel. To Keep My Car Well Maintained. Will Return Again !! Thanks Joel!! More

by oldtruckman1mb
Service Price Transparency
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Recommend Dealer
Yes

May 23, 2025

Dealership Rating
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Easy to schedule service appointment. Great communication about appointment and when vehicle was ready. Easy drop off and pickup. Fast service. More

by jillb2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brock DeLuca

May 18, 2025

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Joel was professional and friendly. My last visit went very quickly, but 2 earlier visits had me waiting a very long time. More

by randel.mcgee
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 27, 2025

Orem Toyota responded

Thank you for the feedback. We appreciate your patience and are glad to hear about your recent visit. If there's anything specific you'd like to discuss, please feel free to reach out.

May 10, 2025

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They are very kind. They kept me updated. They interacted with my dog. Willing to help me install a dog gate. More

by jennifers_day
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Service Communication
Recommend Dealer
Yes
May 27, 2025

Orem Toyota responded

We appreciate your feedback and are glad to hear about the positive experience you had with us. Orem Toyota is here to help whenever you need assistance, even for guests with wagging tails.

May 10, 2025

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Employee Rating

I have owned Toyota cars for more than 20 years and have always taken them to the dealer to be serviced. The service I have received at Brent Brown Toyota now Orem Toyota has been excellent. Communication More

by gbaker221
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kaua Pouha , Mo Afu

May 27, 2025

Orem Toyota responded

We're grateful for your continued trust and recommendation. It's great to know our service team keeps you well-informed during your visits. Thank you for sharing your experience at Orem Toyota.

May 04, 2025

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Employee Rating

I used my new windshield wipers for first time today and unfortunately discovered that they don’t work. Must be very poor wipers. I’m very disappointed. More

by edgington.brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Orem Toyota responded

Hello, Thank you for sharing your review with us at Orem Toyota. We appreciate your business. If you would like to discuss the feedback you've shared about your vehicle's windshield wipers, please don't hesitate to reach out to us. Thank you, Customer Relations Manager 801-223-4406

May 02, 2025

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Employee Rating

Joel is awesome to work with. He is my favorite advisor! Thank you for taking such good care of your customers! More

by robbin
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 27, 2025

Orem Toyota responded

Thank you for your kind words about our team. We are glad to hear you felt well taken care of at Orem Toyota.

April 27, 2025

Dealership Rating
Employee Rating

Stopped by without an appointment to see if by chance they could fit me in for an oil change. Joel took care of us and in less time than they had estimated. More

by INFO@WORLDWIDERIVER.COM
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

April 26, 2025

Dealership Rating
Employee Rating

Too Expensive, and Nissan is taking your business. Quality, timely, and cheaper than you. Here we go. More

by alex.younessian
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

April 21, 2025

Dealership Rating
Employee Rating

It was a bit of a wait but they took good care of me. Thanks More

by beholman
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Recommend Dealer
Yes
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