Joel Casper

I stopped in today for a scheduled oil change and Joel took very good care of me. I was in and out within an hour. He was very customer focused and kind and it made the experience; another awesome one f took very good care of me. I was in and out within an hour. He was very customer focused and kind and it made the experience; another awesome one for me! I will definitely keep referring and telling family and friends about this location!😊 More

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I was able to schedule an appointment at a convenient time. Service rep was professional and explained everything. My request to get old parts was honored . Shuttle service is a plus. Car was ready ahead time. Service rep was professional and explained everything. My request to get old parts was honored . Shuttle service is a plus. Car was ready ahead of schedule. More

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Prompt efficient service. I liked that I could book online and was expected when I arrived I liked that I could book online and was expected when I arrived More

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Joel Casper was so helpful made me feel good about what was wrong and the cost was great. was wrong and the cost was great. More

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Joel in service is great. Very straight shooter and easy to talk to. Will definitely use Joel for all my services for my 4Runner Very straight shooter and easy to talk to. Will definitely use Joel for all my services for my 4Runner More

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Pat Lobb Toyota has the best service anywhere. My service advisor Joel is the best! Always helpful and gets me in and out quickly. Would not choose anyone one else to take care of my Toyota. Thank My service advisor Joel is the best! Always helpful and gets me in and out quickly. Would not choose anyone one else to take care of my Toyota. Thank you More

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Very low pressure service department! They do what needs to be done while advising me of things I might want to get done as well as notifying me of specials, but do not try coerce me thin They do what needs to be done while advising me of things I might want to get done as well as notifying me of specials, but do not try coerce me things I do not need or want. I drive past many dealerships on my way to them for this reason. More

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Pat Lobb’s has friendly employees who do their best to help. Joel went above and beyond to get the parts needed covered by my warranty! help. Joel went above and beyond to get the parts needed covered by my warranty! More

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Very good customer service. I just did the 10,000 miles service and also had the front air bags (recall) fixed. The vehicle is in excellent shape now. I just did the 10,000 miles service and also had the front air bags (recall) fixed. The vehicle is in excellent shape now. More

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Toyota of McKinney is a great dealership from sales to service. We are now a Toyota family. service. We are now a Toyota family. More

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