Joel Casper
Joel Casper at Pat Lobb Toyota of McKinney
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Joel Casper

Service Advisor

Pat Lobb Toyota of McKinney

3350 South Central Expressway
McKinney, TX 75070

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5.0
118 Reviews
5.0

118 Reviews

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118 Reviews of Joel Casper

December 18, 2024

Dealership Rating
Employee Rating

Joel in service is great. Very straight shooter and easy to talk to. Will definitely use Joel for all my services for my 4Runner More

by Gneal.retail
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 15, 2024

Dealership Rating
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Pat Lobb Toyota has the best service anywhere. My service advisor Joel is the best! Always helpful and gets me in and out quickly. Would not choose anyone one else to take care of my Toyota. Thank More

by edemerson34
Service Price Transparency
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Recommend Dealer
Yes

December 14, 2024

Dealership Rating
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Very low pressure service department! They do what needs to be done while advising me of things I might want to get done as well as notifying me of specials, but do not try coerce me thin More

by jwhitlow
Service Price Transparency
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Recommend Dealer
Yes

December 06, 2024

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Pat Lobb’s has friendly employees who do their best to help. Joel went above and beyond to get the parts needed covered by my warranty! More

by rmortan
Service Price Transparency
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Recommend Dealer
Yes
Dec 07, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Joel.

December 01, 2024

Dealership Rating
Employee Rating

Very good customer service. I just did the 10,000 miles service and also had the front air bags (recall) fixed. The vehicle is in excellent shape now. More

by gid4xrist
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tyge Anderson

November 19, 2024

Dealership Rating
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Toyota of McKinney is a great dealership from sales to service. We are now a Toyota family. More

by krlaake
Service Price Transparency
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Recommend Dealer
Yes

November 09, 2024

Dealership Rating
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Exceptional service even though immediate need. Joel Casper came through once again for us. GIVE THAT MAN A RAISE! More

by tipe82471
Service Price Transparency
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Recommend Dealer
Yes

October 13, 2024

Dealership Rating
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The team at Pat Lobb is Fast efficient and professional. Highly recommended Arik and Owen Miller took great care of us!! More

by Devin Graves
Service Price Transparency
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Recommend Dealer
Yes
Oct 19, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review Devin! We appreciate you recognizing Joel, Arik and Owen.

October 05, 2024

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Employee Rating

Fantastic service from beginning to end! The service department made the whole process effortless. I will keep taking my vehicle there!!! More

by jgregory081966
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 05, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Joel. See you next time. :)

October 02, 2024

Dealership Rating
Employee Rating

Staff are always friendly, helpful and courteous. Communication is also great with my vehicle ready when indicated. More

by Ksood3016
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 05, 2024

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Joel.

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