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Joe Walker

Overview Reviews (88)

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Joe Walker

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Joe Walker

Service Advisor

Piazza Honda of Reading

915 Lancaster Ave
Reading, PA 19607

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4.8

88 Reviews

Overview Reviews (88)

4.8

88 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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88 Reviews of Joe Walker

February 22, 2025

Dealership Rating

Employee Rating

I had a good experience. From the time I made my appointment and brought my car in for service for a safety recall. The gentlemen that helped me was very nice and polite, and From the time I made my appointment and brought my car in for service for a safety recall. The gentlemen that helped me was very nice and polite, and answered all my questions. More

by HUNOPE

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz, Theresa Darrow , Beka the manager excellentService and helpful.

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February 22, 2025

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Great communication. The texting and keeping me up to date was very effective. Will come again The texting and keeping me up to date was very effective. Will come again More

by JOE_MARX

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz, Theresa Darrow, Cindy Patton, Wesley Wixon, Amelia Kachel, Alex Milanes

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February 18, 2025

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Service staff were courteous and helpful. The process from start to finish was a good experience. The process from start to finish was a good experience. More

by SonnyBonds

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Wesley Wixon

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February 18, 2025

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Great customer service and they answered all my questions and they were very prompt and were very professional and they were very prompt and were very professional More

by Fred

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz, Theresa Darrow, Cindy Patton, Wesley Wixon, Amelia Kachel, Alex Milanes

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Feb 19, 2025 -

Piazza Honda of Reading responded

Hi Fred, thank you for the fantastic feedback! We're delighted to hear that our team at Piazza Honda of Reading provided prompt and professional service. We appreciate your support! Safe travels!

February 16, 2025

Dealership Rating

Employee Rating

They were timely and courteous. It was there for a recall all went well. Overall a good experience. It was there for a recall all went well. Overall a good experience. More

by IKSPECTOR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 17, 2025 -

Piazza Honda of Reading responded

We're glad everything went smoothly and that you had a timely, courteous experience at Piazza Honda of Reading. We look forward to serving you again! Safe travels!

February 14, 2025

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Employee Rating

They were very quick and got me in and out while I waited with my two children! with my two children! More

by SARAMUIR5644

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Wesley Wixon

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Feb 17, 2025 -

Piazza Honda of Reading responded

We appreciate you saying such nice things about our dealership! Thank you for rating us five stars! – Piazza Honda of Reading

February 13, 2025

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Employee Rating

Were right on time and got the work done in a very good time frame. Explained everything that was done. time frame. Explained everything that was done. More

by ROTH1985

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 14, 2025 -

Piazza Honda of Reading responded

We're delighted to hear that our team at Piazza Honda of Reading provided timely service and clear explanations. Thank you for sharing your experience with us!

February 11, 2025

Dealership Rating

Employee Rating

The service technician was 5 star. The tires were over inflated by 12 percent after rotation is the reason for 4 stars. This is the second time it happened after tire rotation The tires were over inflated by 12 percent after rotation is the reason for 4 stars. This is the second time it happened after tire rotation More

by RONMULLER12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Jablonski, Beka Moatz, Theresa Darrow, Cindy Patton, Wesley Wixon, Amelia Kachel, Alex Milanes , Service technician discharged car with overinflated tires for the second time

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Feb 12, 2025 -

Piazza Honda of Reading responded

Thank you for sharing your feedback with us. We're glad to hear that our service technician provided excellent assistance, but we're sorry about the tire inflation issue at Piazza Honda of Reading. We'll address this concern to ensure it doesn't happen again in the future!

February 07, 2025

Dealership Rating

Employee Rating

The staff is characterized by its politeness, knowledge, and punctuality. The establishment fosters a friendly atmosphere and demonstrates exceptional courtesy towards its patrons. and punctuality. The establishment fosters a friendly atmosphere and demonstrates exceptional courtesy towards its patrons. More

by LEGEND0621

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Amelia Kachel

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Feb 08, 2025 -

Piazza Honda of Reading responded

Hi Legend! Thank you for highlighting the politeness and knowledge of our team at Piazza Honda of Reading. We're delighted to know that you enjoyed the friendly atmosphere and exceptional courtesy during your visit!

February 06, 2025

Dealership Rating

Employee Rating

Dealership did a good job with communication, providing a loaner & quality of work. Will return for future visits. loaner & quality of work. Will return for future visits. More

by CHRIS.HARRIS5950

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz, Theresa Darrow, Cindy Patton, Wesley Wixon, Amelia Kachel, Alex Milanes

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Feb 07, 2025 -

Piazza Honda of Reading responded

Chris, we're glad to hear you had a positive experience with us at Piazza Honda of Reading! We look forward to seeing you again for future visits.

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