I messed up so badly by forgetting my insurance card at
home and my phone in my car when I got my ride home.
Amelia dealt with the missing card, calling my insurance company and wading through a sea of
home and my phone in my car when I got my ride home.
Amelia dealt with the missing card, calling my insurance company and wading through a sea of auto responses to finally get to a person and get a copy of my card.
And Joe was ever so patient trying to contact me, but - and this part wasn't Joe or Amelia's fault, but your 'text us!' feature on your website sent my messages to Acura Sales, so my efforts to let some in Honda Service know I didn't have my phone and to email me instead of calling didn't get to the right people. I ended up walking two miles to my brother's place to use his phone to get through to service. I also tried various email addresses to no avail,, either.
So kudos to Joe and Amelia , and a big Bronx cheer for the "Text Us" and email features.
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by MAGPIE3190
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Amelia Kachel
, The shuttle drivers !! Very nice and good drivers!
Dec 22, 2025 -
Piazza Honda of Reading responded
We're so sorry for the technological challenges you encountered, but we're incredibly thankful for your patience and understanding. It's wonderful to hear that Amelia and Joe were there to assist you through it all. We’ll make sure to address these communication issues to prevent it from happening again. Thank you for your feedback and business. We hope to serve you even more smoothly next time! Take care, Piazza Honda of Reading
Service advisors were very friendly and helpful and
helped set me up with a loaner while my car was in for service.
helped set me up with a loaner while my car was in for service.
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by SHERRERA2386
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2025 -
Piazza Honda of Reading responded
We're pleased to hear our service advisors made the process smooth and seamless! We look forward to serving you again in the future! Thank you for choosing Piazza Honda of Reading.
Good people, responsive to owner requests.
Service done efficiently and delivered on time. No issues, thanks.
Service done efficiently and delivered on time. No issues, thanks.
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by STUMBLIN
Verified Customer
Verified Customer
Service Price Transparency
Dec 18, 2025 -
Piazza Honda of Reading responded
Thank you so much for your excellent review! We are thrilled that our team was responsive to your requests and that your service was delivered on time at Piazza Honda of Reading. We truly value your feedback and look forward to assisting you again in the future. Take care!
Excelente servicios y muy buena calidad al recibir el
vehículo, gracias por sus lindas atenciones
vehículo, gracias por sus lindas atenciones
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by Franklin
Verified Customer
Verified Customer
Service Price Transparency
Dec 15, 2025 -
Piazza Honda of Reading responded
Franklin,
¡Gracias por calificarnos con cinco estrellas! Esperamos verte la próxima vez. - Piazza Honda of Reading
Excellent customer service.
Quick, efficient, communicative, friendly. I was able to make an appointment easily.
Quick, efficient, communicative, friendly. I was able to make an appointment easily.
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by MOMAMEA64
Verified Customer
Verified Customer
Dec 08, 2025 -
Piazza Honda of Reading responded
We love to see this five-star review! Thank you for choosing Piazza Honda of Reading and for sharing your feedback. Take care!
The staff is friendly and knowledgeable.
They were pleasant to converse with and made me feel welcome. They answered all my questions and the place was neat and clean.
They were pleasant to converse with and made me feel welcome. They answered all my questions and the place was neat and clean.
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by Marksmyers1
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
William Joseph walk
Dec 08, 2025 -
Piazza Honda of Reading responded
We’re pleased to hear our team made you feel right at home. Thank you for choosing Piazza Honda of Reading and for sharing your experience. See you down the road!
I feel like I’m a valued employee and a valued customer.
Thank you to everyone in service.
Thank you to everyone in service.
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by Garypins
Verified Customer
Verified Customer
Service Price Transparency
Dec 08, 2025 -
Piazza Honda of Reading responded
We really appreciate you taking the time to leave Piazza Honda of Reading this awesome review, thank you!
Joe was my service manager.
Knowledgable and friendly. Quick turnaround for my car service. Nice customer lounge.
Knowledgable and friendly. Quick turnaround for my car service. Nice customer lounge.
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by none27
Verified Customer
Verified Customer
Service Price Transparency
Dec 08, 2025 -
Piazza Honda of Reading responded
We’re glad Joe and the team gave you a five-star experience at Piazza Honda of Reading. See you next time!
I always get excellent service.
Everyone there is friendly and helpful. The work is great and fairly priced. I trust them.
Everyone there is friendly and helpful. The work is great and fairly priced. I trust them.
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by NANCY.ELLIS150
Verified Customer
Verified Customer
Service Price Transparency
Dec 08, 2025 -
Piazza Honda of Reading responded
Nancy, thank you for your glowing review of our team! We’re so happy you feel confident in the Piazza Honda of Reading crew. See you next time!
Joe Walker was a huge help and got my new tire mounted
quickly when I was in a pinch.
quickly when I was in a pinch.
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by mjulian007
Verified Customer
Verified Customer
Service Price Transparency