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Joe Vitale
Joe Vitale at Ken Ganley Subaru Wickliffe
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Joe Vitale

Service Advisor

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

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5.0
34 Reviews

Been in the service business in (3) different new car dealerships for (33) years. I was apppointed to the Cadillac Service and Parts Executive Advisory board for (10) years which there were only 30 of us across the country. Love what I do and meeting and taking care of customer's.

Dealership Experience

2 yrs, 5 mos

Industry Experience

34 yrs, 11 mos

Specialties & Trainings

CHEVROLET/CADILLAC/SUBARU MASTER CERTIFIED

5.0

34 Reviews

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34 Reviews of Joe Vitale

December 17, 2024

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Employee Rating

The staff is never too busy to put down what they are doing to speak with the customers. The areas are always clean and neat. More

by Bwaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2024

Ken Ganley Subaru Wickliffe responded

Thank you for highlighting the attentive service and clean facilities at Ken Ganley Subaru Wickliffe! We appreciate your feedback and look forward to seeing you again.

December 09, 2024

Dealership Rating
Employee Rating

Have always great service, Pleased with the process of buying out my lease. All departments More

by HORVATJ7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Leovic, Franco Lanese, James Callender, Erica Caja, Joseph Russo

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Dec 10, 2024

Ken Ganley Subaru Wickliffe responded

This is great to hear! Thank you! - Ken Ganley Subaru Wickliffe

Dec 12, 2024

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

December 07, 2024

Dealership Rating
Employee Rating

Friendly service and good customer service. Saleswoman Allie five stars. Overall pleasant experience buying a new car. More

by Stefanbergant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Annette Wagoner- Salvatore

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Dec 08, 2024

Ken Ganley Subaru Wickliffe responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2024

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Employee Rating

Came for an oil change and tire rotation, everything was great from the time I pulled in and exited. Friendly staff and good coffee! I was out by the time promised! Thank you, Scott More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 06, 2024

Ken Ganley Subaru Wickliffe responded

Scott, we're delighted to hear that your visit for an oil change and tire rotation went smoothly at Ken Ganley Subaru Wickliffe. Our team is always here to provide friendly service and good coffee! Thanks for the kind words!

November 23, 2024

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Employee Rating

SIMPLY THE BEST SERVICE DEPARTMENT! !! Kindness abounds! I’m SO grateful. Thank you so much! More

by stevenedie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franco Lanese

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Nov 25, 2024

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! Please don't hesitate to reach out if there's anything additional we can do for you.

November 11, 2024

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Employee Rating

Great customer service along with mechanical service. Joe Vitale did a great job taking care everything More

by Petrac4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2024

Ken Ganley Subaru Wickliffe responded

Petra, we're delighted to hear that Joe Vitale provided you with excellent service at Ken Ganley Subaru Wickliffe. Thank you for the kind words!

October 28, 2024

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Employee Rating

A pleasure to deal with—no pressure, very informative, and very accommodating. I would not hesitate to recommend them to a friend. More

by jans2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Allie Grant, Brandon Miles

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Oct 29, 2024

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience with Ken Ganley Subaru Wickliffe! We're delighted to hear that our team provided pressure-free and informative service. Your recommendation means a lot to us!

Nov 02, 2024

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 17, 2024

Dealership Rating
Employee Rating

I have a 2019 Subaru Outback and always have it serviced here. It operates like a brand new car. Everyone here is professional, knowledgeable and very customer oriented. When I am ready for a new one, I’ More

by im4golf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2024

Ken Ganley Subaru Wickliffe responded

Our team will be so glad to hear they've made this a great experience for you! Thank you for your continued support! - Ken Ganley Subaru Wickliffe

Oct 17, 2024

im4golf responded

Thanks again for doing a GREAT job!

October 17, 2024

Dealership Rating
Employee Rating

Oil changes and rotations are so painless with Joe leading the way. All service advisors this dealership are top notch More

by Benjamin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Hatcher, Franco Lanese, Jason Caja

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Oct 18, 2024

Ken Ganley Subaru Wickliffe responded

Benjamin, thank you for trusting Joe & the Ken Ganley Subaru Wickliffe team with your vehicle's maintenance needs! We're grateful for your support and look forward to seeing you next time!

October 16, 2024

Dealership Rating
Employee Rating

Great friendly service. Very knowledgeable and always ready to answer all your concerns and questions. Thank you especially to Joe for attention to my car service. More

by Luckyfive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 17, 2024

Ken Ganley Subaru Wickliffe responded

We're delighted to hear about your positive experience with Joe and the team at Ken Ganley Subaru Wickliffe! Thank you for highlighting our friendly service and expertise. We look forward to assisting you again in the future!

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