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Joe Valente

Overview Reviews (1299) Inventory (296)

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Joe Valente

Joe Valente | Page 92

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

I started in the industry because I have always been fascinated by cars and racing. I also love meeting new people and getting to know my customers personally. I love my dogs and cats(I have 3 of each) and my horse. The best part of my job is helping customers have a great Honda ownership experience! Stop on by! I'd love to meet you!

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4.7

1,299 Reviews

Overview Reviews (1299) Inventory (296)

Dealership Experience

12 yrs, 1 mo

Industry Experience

37 yrs, 4 mos

Specialties & Trainings

sales training

engine rebuilding

suspension and alignment

brake repairs

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4.7

1,299 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1299 Reviews of Joe Valente

September 13, 2022

Dealership Rating

Employee Rating

Very pleased with the service no problem car was finished and the minimum amount of time and the minimum amount of time More

by flint12314

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 13, 2022 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 05, 2022

Dealership Rating

Employee Rating

Had my vehicle in the shop to find the source of my sporadic air loss in my tires. Service pulled the tires off vehicle and checked each one in a dunk tank to find the leak in bad tire valve stems sporadic air loss in my tires. Service pulled the tires off vehicle and checked each one in a dunk tank to find the leak in bad tire valve stems More

by Ray

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Todd Rohrssen , Anthony

Sep 05, 2022 -

Honda of Kenosha responded

Ray, Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 31, 2022

Dealership Rating

Employee Rating

My appointment was on time and straight forward. I had an oil change and tire rotation. Thanks. I had an oil change and tire rotation. Thanks. More

by julesw239

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Sep 01, 2022 -

Honda of Kenosha responded

Jules, Thank you for your very kind review. Joe and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

August 23, 2022

Dealership Rating

Employee Rating

They are convenient (on my way to work). The service writers are courteous & thru explain what they are going to do & what issues they find The service writers are courteous & thru explain what they are going to do & what issues they find More

by kpolster1026

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 24, 2022 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

August 22, 2022

Dealership Rating

Employee Rating

Joe in the service department really went above and beyond for my most recent service work. Very attentive to my issues with my vehicle. Very. Pleasant to work with. beyond for my most recent service work. Very attentive to my issues with my vehicle. Very. Pleasant to work with. More

by mz0

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 22, 2022 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Joe delivered such a great experience!

August 20, 2022

Dealership Rating

Employee Rating

Service advisor stated that the oil should be changed every 3000 to 5000 miles. Which contradicts everything that I’ve been told from Honda that I should follow when the service engine soon light comes o every 3000 to 5000 miles. Which contradicts everything that I’ve been told from Honda that I should follow when the service engine soon light comes on. To my knowledge synthetic oil should be changed every 7000 to 10,000 miles. So from what the service advisor is telling me as I need to come and have my oil changed every two months. When I told the service advisor it would be nice that everyone was on the same page and said the same thing he had nothing to say back. More

by karl_shelley

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 21, 2022 -

Honda of Kenosha responded

Karl, We appreciate your business and our team looks forward to serving you again soon!

August 17, 2022

Dealership Rating

Employee Rating

Got my car in fast for what I thought was a serious safety issue. Turned out to be nothing and I was not charged. Joe Valenti was understanding and very helpful. safety issue. Turned out to be nothing and I was not charged. Joe Valenti was understanding and very helpful. More

by margie1707

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 18, 2022 -

Honda of Kenosha responded

Margie, thank you for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

August 13, 2022

Dealership Rating

Employee Rating

Very courteous with attention to detail. Answered all my questions. Discussed items that needed additional ordering Answered all my questions. Discussed items that needed additional ordering More

by tim.sanborn

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Aug 15, 2022 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

August 11, 2022

Dealership Rating

Employee Rating

Helpful staff who give clear feedback on what needs to be done and what is work done. done and what is work done. More

by Lynda@padjen.net

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Todd Rohrssen

Aug 12, 2022 -

Honda of Kenosha responded

Lynda, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 10, 2022

Dealership Rating

Employee Rating

The man who helped me was very respectful and answered all the questiins i had for him all the questiins i had for him More

by itlnqt1255

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Todd Rohrssen, Rodney Porter, Sam Waddell, Martin Silva , Marc Bardi, JEREMIAH ROSE

Aug 10, 2022 -

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

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