I started in the industry because I have always been fascinated by cars and racing. I also love meeting new people and getting to know my customers personally. I love my dogs and cats(I have 3 of each) and my horse. The best part of my job is helping customers have a great Honda ownership experience! Stop on by! I'd love to meet you!
Read moreDealership Experience
12 yrs, 1 mo
Industry Experience
37 yrs, 4 mos
Specialties & Trainings
sales training
engine rebuilding
suspension and alignment
brake repairs
1,299 Reviews
Write a Review1299 Reviews of Joe Valente
June 06, 2024
I had a problem with the transmission and they wanted $181.00 to diagnose while under warranty. We discussed and disagreed. Joe “invited” me to leave. I said I would pay this charge. At the end they did $181.00 to diagnose while under warranty. We discussed and disagreed. Joe “invited” me to leave. I said I would pay this charge. At the end they did not charge me. Very disappointed with Honda. Joe was even checking with his supervisor. More
June 06, 2024
The customer service I was giving was a horrible experience this employee tried to charge me 380 since I walked in there because the was an error message on my panel 2020 Honda Cr-V bought used with experience this employee tried to charge me 380 since I walked in there because the was an error message on my panel 2020 Honda Cr-V bought used with warranty plus an extra coverage and I kept on telling him and he just said well I’ll look into this. Finally, he comes and tells me is 380 because we had a brake oil change plus the inspection about the message on the panel because supposedly it wasn’t cover under any warranty. I refused to pay that amount because knew it did is my second Honda the previous one is from Libertyville and I have not had any problems with their service or Gurnee. Very disappointed!! More
June 04, 2024
Took my car in for oil change and overview was very pleased with service explanations and courteous attitude of everyone i spoke with . Unfortunately I do not remember their names . pleased with service explanations and courteous attitude of everyone i spoke with . Unfortunately I do not remember their names . More
Other Employees Tagged: Todd Rohrssen, Rodney Porter, Sam Waddell, Martin Silva , JEREMIAH ROSE, Kevin Zatz
May 28, 2024
Joe is a nice guy and efficient, but like at most dealerships, he seems to try to really push extra services and products. Also, the service and product prices have gotten extremely expensive. But th dealerships, he seems to try to really push extra services and products. Also, the service and product prices have gotten extremely expensive. But that seems to be happening everywhere. More
May 27, 2024
I always feel respected when I bring my truck in for service. That goes a long way and it's the reason I drive past a different dealership to go to Kenosha Honda. service. That goes a long way and it's the reason I drive past a different dealership to go to Kenosha Honda. More
Other Employees Tagged: Rodney Porter , Kevin Zatz
May 16, 2024
We had a very good experience, bringing in their car for service. The car was ready on time and very clean. service. The car was ready on time and very clean. More
Other Employees Tagged: Todd Rohrssen, Rodney Porter, Sam Waddell, Martin Silva , JEREMIAH ROSE, Kevin Zatz

