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Joe Valente
Joe Valente at Honda of Kenosha

Joe Valente | Page 41

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.7
1,299 Reviews

I started in the industry because I have always been fascinated by cars and racing. I also love meeting new people and getting to know my customers personally. I love my dogs and cats(I have 3 of each) and my horse. The best part of my job is helping customers have a great Honda ownership experience! Stop on by! I'd love to meet you!

Dealership Experience

12 yrs, 1 mo

Industry Experience

37 yrs, 4 mos

Specialties & Trainings

sales training

engine rebuilding

View more specialties & trainings
4.7

1,299 Reviews

Write a Review

1299 Reviews of Joe Valente

October 04, 2024

Dealership Rating
Employee Rating

I like the dealership. Joe has been very helpful. I HATE my car!! I have put over $10,000 into my 2017 Honda Civic, 65000 miles. . More

by ruschlij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 06, 2024

Honda of Kenosha responded

We are very happy to hear that Joe provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 03, 2024

Dealership Rating
Employee Rating

Promised washer fluid refill they never filled my fluid as promised they took a while . More

by zebraguy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Todd Rohrssen, Rodney Porter, Sam Waddell, Martin Silva , Kevin Zatz

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Oct 07, 2024

Honda of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 01, 2024

Dealership Rating
Employee Rating

it was a disaster, service person didn’t have a clue as to what he was talking about, I wanted my Honda wiper inserts changed, he told me they were not Honda blades, they are! More

by keha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Waddell

Print
Oct 04, 2024

Honda of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

October 01, 2024

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Employee Rating

Excellent dealership, very personable, while still being very professional. Would highly recommend them without reservation! More

by Jvandrunen
Service Price Transparency
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Recommend Dealer
Yes
Print
Oct 01, 2024

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

October 01, 2024

Dealership Rating
Employee Rating

Punctual, courteous, assertive, knowledgeable, kindness, patience, helpful. The time with Kevin was enjoyable and constructive. More

by mariojarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Rodney Porter, Sam Waddell, Martin Silva , JEREMIAH ROSE, Kevin Zatz

Print
Oct 01, 2024

Honda of Kenosha responded

Mario, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

September 30, 2024

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Employee Rating

It was good to see photos of what rodents chewed to I could see what needed to be fixed. Appreciated also that they changed radiator fluid while I waited. More

by cmore
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 30, 2024

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 23, 2024

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Employee Rating

I was seen right away for a tire replacement. Kevin worked extra on it to help me get the warranty applied. He followed up with me and made sure I understood the process. Great customer service J More

by Khhonest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Zatz

Print
Sep 24, 2024

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Kevin and our team. We're glad to hear we delivered such a great experience!

September 22, 2024

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Employee Rating

I've always received excellent services when I dropped my vehicle. I also appreciate the option of getting a ridw home if necesssary. More

by cbates474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Rodney Porter, Sam Waddell, Martin Silva , JEREMIAH ROSE, Kevin Zatz

Print
Sep 24, 2024

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 22, 2024

Dealership Rating
Employee Rating

Thank you for your support in fixing my car as I appreciate all the efforts that went into it More

by tammymf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Rodney Porter, Sam Waddell, Martin Silva , JEREMIAH ROSE, Kevin Zatz

Print
Sep 24, 2024

Honda of Kenosha responded

Tammy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

September 19, 2024

Dealership Rating
Employee Rating

The job was done in a timely manner and Joe was very professional and helpful throughout the transaction. More

by BURTKA758
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 19, 2024

Honda of Kenosha responded

Thank you for the kind words for Joe and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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