Joe Valente | Page 120

Everyone was very accommodating.I had nail in tire and when I got home I had picked up another nail and Joe got me in right away to have it fixed. when I got home I had picked up another nail and Joe got me in right away to have it fixed. More

by carolekape Verified Customer Verified Customer

Print

One day after my new Pilot was purchased I noticed a gritty film on the paint surface over the entire vehicle. I contacted Jim Spink who in turn contacted Joe Valente in the Service Department. I rece gritty film on the paint surface over the entire vehicle. I contacted Jim Spink who in turn contacted Joe Valente in the Service Department. I received a call from Joe the same day to set up an appointment. When I arrived at the dealer, Joe confirmed the condition of the vehicle and had a loaner car ready for me. Six hours later following a Clay Bar process, Joe called to advise that the Pilot was ready for me to pick up. While I believe that the paint surface condition of the vehicle should have been checked prior to delivery, the decisions and actions carried out on the part of Jim and Joe are commendable and were done with very little delay. Honda of Kenosha is lucky to have both of these individuals on hand and I will not hesitate to let others know what was done for me. I remain extremely grateful. More

by JMB Verified Customer Verified Customer

Print

They were Quick and thorough customer service! Made sure they covered each presenting issue with me. Will definitely continue to come to Honda of Kenosha! they covered each presenting issue with me. Will definitely continue to come to Honda of Kenosha! More

by crystaltlf Verified Customer Verified Customer

Print

Service was excellent. Easy check in. A complete explanation of work performed and suggested service. All my questions were answered. Friendly staff and very clean. explanation of work performed and suggested service. All my questions were answered. Friendly staff and very clean. More

by Ree Verified Customer Verified Customer

Print

Service was great recall was to take 1 -1/2 hours i think it only took 1/2 hour washed my car looked great very pleased with the service it only took 1/2 hour washed my car looked great very pleased with the service More

by cappelencouple Verified Customer Verified Customer

Print

The service is exceptional. Joe, the Service Advisor was able to accommodate me because I got my appointment dates mixed up. I live across the border but I will always drive to Kenosha for my service needs. able to accommodate me because I got my appointment dates mixed up. I live across the border but I will always drive to Kenosha for my service needs. More

by Natti G Verified Customer Verified Customer

Print

Went over repairs, both recommended and needed. Able to work out a plan to take care of the necessary work. work out a plan to take care of the necessary work. More

by NAS Verified Customer Verified Customer

Print

Worked very hard to get us out in a hurry More

by sheboles Verified Customer Verified Customer

Print

Good. Fast. On time. Completed work before estimated time. Thanks time. Thanks More

by edmanjo Verified Customer Verified Customer

Print

Very helpful, exceeded expectations. Was on vacation in area and had issues they handled very well. area and had issues they handled very well. More

by m_bov Verified Customer Verified Customer

Print