Joe Valente
Joe Valente at Honda of Kenosha

Joe Valente | Page 117

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.7
1,299 Reviews

I started in the industry because I have always been fascinated by cars and racing. I also love meeting new people and getting to know my customers personally. I love my dogs and cats(I have 3 of each) and my horse. The best part of my job is helping customers have a great Honda ownership experience! Stop on by! I'd love to meet you!

Dealership Experience

12 yrs, 1 mo

Industry Experience

37 yrs, 4 mos

Specialties & Trainings

sales training

engine rebuilding

View more specialties & trainings
4.7

1,299 Reviews

Write a Review

1299 Reviews of Joe Valente

August 13, 2021

Dealership Rating
Employee Rating

Always appreciated the care and service given regarding my car. Joe seems to be very knowledgeable about the Honda. Customer service is great. Thank you. More

by fanderson3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2021

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Joe delivers such a great experience! We appreciate your business here at Honda of Kenosha!

August 12, 2021

Dealership Rating
Employee Rating

Lack of updates from service. I had to call and follow up. Confusion in service to call and get permission to fix the problem when it was determined. I had to call and give permission. Valuable time was w More

by jayfitz58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Waddell

Aug 13, 2021

Honda of Kenosha responded

Jay, We appreciate your business and our team looks forward to serving you again soon!

August 12, 2021

Dealership Rating
Employee Rating

Went in for an oil change tire rotation and auto Butler everything was fine except the auto Butler my leather interior was supposed to be conditioned and when I got the vehicle back it was plainly obvious More

by ryansj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Rodney Porter, Sam Waddell , Marc Bardi, Gina Ruiz

Aug 12, 2021

Honda of Kenosha responded

Hello Ryan, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly.

August 12, 2021

Dealership Rating
Employee Rating

Very pleased with service. Only issue was not being picked up to get my vehicle after being completed. After waiting 45 minutes, I had to call again for the shuttle. More

by bikerclown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2021

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We do apologize for the long wait for the Shuttle. If there is anything we can assist you with in the future, please let us know.

August 10, 2021

Dealership Rating
Employee Rating

Service was great, the only issue I had was the oil change sticker/oil life for my car was not updated to the correct mileage. More

by bdub025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2021

Honda of Kenosha responded

Thank you for taking the time to leave us a review. We're glad to hear that our service was great. We do, however, apologize that we didn't give you an updated sticker. We appreciate your business here at Honda of Kenosha.

August 06, 2021

Dealership Rating
Employee Rating

Not pleased with flippant and uninformed responses to my pilot service questions from the Service liason regarding Collision Mitigation Breaking System and Engine idle off system. More

by pweyhrich1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 25, 2021

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 06, 2021

Dealership Rating
Employee Rating

Superior customer service. I observed the rep working with a challenging customer. The rep handled it well. The customer no longer wanted to speak to the manager. Great skill!!! More

by druffolo3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2021

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

August 06, 2021

Dealership Rating
Employee Rating

I love how welcoming and friendly the staff is! It’s also very clean inside and has a comfy waiting area! My oil change was pretty fast as well! Thanks Honda! 😄 More

by rugo311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2021

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

August 06, 2021

Dealership Rating
Employee Rating

They provide Quick service. And was Informative. I did find some dirty areas from mechanics hands after I picked it. Work was done promptly. I feel prices run a little high More

by bonitabsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2021

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

August 06, 2021

Dealership Rating
Employee Rating

The service I received was quick and the work was very well done. I was kept informed and the price I was quoted was fair. More

by wscw966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Rodney Porter, Sam Waddell , Marc Bardi, Gina Ruiz

Aug 06, 2021

Honda of Kenosha responded

Thank you, we appreciate your business and our team looks forward to serving you again soon!

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