Joe Valente
Joe Valente at Honda of Kenosha

Joe Valente | Page 110

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.7
1,299 Reviews

I started in the industry because I have always been fascinated by cars and racing. I also love meeting new people and getting to know my customers personally. I love my dogs and cats(I have 3 of each) and my horse. The best part of my job is helping customers have a great Honda ownership experience! Stop on by! I'd love to meet you!

Dealership Experience

12 yrs, 1 mo

Industry Experience

37 yrs, 4 mos

Specialties & Trainings

sales training

engine rebuilding

View more specialties & trainings
4.7

1,299 Reviews

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1299 Reviews of Joe Valente

October 28, 2021

Dealership Rating
Employee Rating

The are doing Great job. Cleaning environment, warm welcome. Good attitude, nice and pleasant greeting More

by gbemiro2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2021

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience!

October 26, 2021

Dealership Rating
Employee Rating

Service is always excellent. The team always is professional and the price on this visit came in a little less than quoted. That is always better than coming in higher. More

by stevedutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2021

Honda of Kenosha responded

Steve, We appreciate your business and our service team looks forward to serving you again soon!

October 22, 2021

Dealership Rating
Employee Rating

Service advisors are very friendly and offer expert advice about what service is necessary. However, call backs can be hit or miss. More

by chrisneuhaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Sam Waddell , Randy Wilson

Oct 25, 2021

Honda of Kenosha responded

Thank you for your very kind review, Chris. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

October 21, 2021

Dealership Rating
Employee Rating

Service was GREAT, Joe Valente couldn't have been any nicer! BUT, was taken aback when Joe presented the Invoice of ~$60, for which I was very Surprised! Joe did his due-diligence and determined we boug More

by bbonato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2021

Honda of Kenosha responded

Thank you for your business and this review. While we're happy to hear that Joe and Jim were able to serve you and demonstrate our commitment to great service, it's disappointing to hear that you weren't fully satisfied with your experience. Please don't hesitate to reach out if you would be willing to discuss this in more detail. We hope you will give us another opportunity to assist you!

Oct 22, 2021

bbonato responded

I bought a NEW 2021 Civic Sport sedan from a local/nearby Dealership: Muller, Honda of Gurnee! The ENTIRE Process took ONLY ~2HOURS (INCLUDING the Test Drive!), No Pressure WHATSOEVER!!! I WAS treated like a DESIRED CUSTOMER, thus HOK LOST MY FUTURE BUSINESS!!!

October 21, 2021

Dealership Rating
Employee Rating

Went for standard oil change. Good and fast service. Gave a free car wash too. More

by Ridzip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2021

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 21, 2021

Dealership Rating
Employee Rating

Kenosha of Honda has always provided myself and my family with exceptional service. We have had a wonderful experience with our three vehicles. More

by rickyperryplus1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2021

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

October 20, 2021

Dealership Rating
Employee Rating

He was very helpful to someone who does not know much about cars! Great job! More

by lacy dever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2021

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 18, 2021

Dealership Rating
Employee Rating

Kenosha Honda always takes care of me & my car Joe Valente is great and always keeps me updated! More

by ALEXXX0327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2021

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

October 18, 2021

Dealership Rating
Employee Rating

Service was good. Communication was good. Speed of repair was probably average (dropped on Friday morning, complete on Saturday by noon after overnight parts). Cost of dealer parts/labor was pretty high. More

by Xusn96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter

Oct 18, 2021

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha; your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 15, 2021

Dealership Rating
Employee Rating

Great experience. Joe was very helpful. Service was performed correctly. Car was ready for pickup when promised. More

by suzi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2021

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Joe was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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