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Joe Valente
Joe Valente at Honda of Kenosha

Joe Valente | Page 103

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.7
1,299 Reviews

I started in the industry because I have always been fascinated by cars and racing. I also love meeting new people and getting to know my customers personally. I love my dogs and cats(I have 3 of each) and my horse. The best part of my job is helping customers have a great Honda ownership experience! Stop on by! I'd love to meet you!

Dealership Experience

12 yrs, 1 mo

Industry Experience

37 yrs, 4 mos

Specialties & Trainings

sales training

engine rebuilding

View more specialties & trainings
4.7

1,299 Reviews

Write a Review

1299 Reviews of Joe Valente

March 10, 2022

Dealership Rating
Employee Rating

Would have given 5 stars but car was not ready until the next day as was previously promised. More

by cptbuflo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Mar 11, 2022

Honda of Kenosha responded

Thank you for your review. Our goal is to make sure everyone who walks through the door leaves happy, and we apologize for the unexpected delay. Thanks again for choosing Honda of Kenosha, we hope you will give us another opportunity to serve you!

March 10, 2022

Dealership Rating
Employee Rating

Up dated me on interactions with insurance company and progress toward getting my vehicle repaired! Joe was friendly and responsive to my concerns and questions! More

by ssoldan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Mar 11, 2022

Honda of Kenosha responded

Thank you for your review and kind words for Joe. We appreciate your business and our team looks forward to serving you again soon!

March 10, 2022

Dealership Rating
Employee Rating

Joe provided excellent customer service. He stayed well pass his scheduled hours to make sure my car was serviced correctly for my 5pm appointment More

by mnovak23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Mar 11, 2022

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad Joe was able to help, and we hope to see you again!

March 09, 2022

Dealership Rating
Employee Rating

Service writer was excellent. Friendly, knew the history of our car and what was needed. More

by jrbntb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Mar 09, 2022

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Joe and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 08, 2022

Dealership Rating
Employee Rating

They always get me in quickly, my "butler service" always goes by fast and the quality of care is apparent each time. Waiting rooms are clean, comfortable and everyone is so professional. More

by strass7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter, Sam Waddell , Marc Bardi, JEREMIAH ROSE

Print
Mar 09, 2022

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Marc had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

March 08, 2022

Dealership Rating
Employee Rating

Joe was wonderful to work with and a true asset to Honda of Kenosha! I will ask for him always going forward. More

by g.cavalier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc Bardi

Print
Mar 08, 2022

Honda of Kenosha responded

Thank you! Joe and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

March 07, 2022

Dealership Rating
Employee Rating

They misrepresented the work performed on my car and I have lost confidence in the work that supposedly was completed. More

by khalidumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Print
Mar 24, 2022

Honda of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

March 04, 2022

Dealership Rating
Employee Rating

Very professional and prompt service. Honda of Kenosha is of highest integrity and of professionalism. Thank you Honda of Kenosha for servicing my vehicle More

by BRENDAMICHELSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Rodney Porter, Sam Waddell , Marc Bardi, JEREMIAH ROSE, Gina Ruiz

Print
Mar 04, 2022

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us, Brenda. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 02, 2022

Dealership Rating
Employee Rating

Honda Of Kenosha is definitely the best Honda dealership with the greatest service department within a 100 mile radius of Kenosha Wisconsin More

by sd111177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Wilson, Karmala Sutton, Amos Longanecker , Mousa Abuhassan, Mike Semik, Ritchie Sutton

Print
Mar 03, 2022

Honda of Kenosha responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha. We look forward to having you as one of our valued customers for many more years to come!

February 25, 2022

Dealership Rating
Employee Rating

Made my care worse than better. Called and never answered the phones. Charged way too much money for an oil leak. $800 for an oil leak????????????? More

by Mustafa
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Amos Longanecker, Sam Waddell , Mike Semik

Print
Feb 25, 2022

Honda of Kenosha responded

I am a little confused by this. you called and I returned your call in with in ten minutes of recieving you voicemail. we spoke on the phone and you stated ever since we fixed your exhaust you hear a noise. To which we discussed that we did not do any exhaust work on your vehicle. I listned to your concenrs and explained to you we repalced several engine parts that were causing your oil leak to which you authorized in advance these repairs. I invited you in for us to listen to your exhaust same day and discuss your concenrs. If you wish to discuss furhter your concenrs please let me know.

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