Joe Valente

Joe Valente in Service is fantastic. Walked me through the necessary info and service on the Honda. Truly customer oriented...the best! Thank you. Walked me through the necessary info and service on the Honda. Truly customer oriented...the best! Thank you. More

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When I brought my cr-v into the service department on 06FEB2026, due to alarms and warnings, I was told that a bolt had broken off and metal had got into the engine. I was not told how the bolt broke off 06FEB2026, due to alarms and warnings, I was told that a bolt had broken off and metal had got into the engine. I was not told how the bolt broke off or got there in the first place. I was told the warranty had just expired and I was given three choices. I had to pay $15,000 for a new engine, over $10,000 for a used engine, or purchase a used vehicle on the lot. I was only given one choice on a car, even though I asked to see others, I was told that they wouldn't really work for me and was given excuses. I was not a fan of the car that was pushed on me and I was still in shock over my cr-v. The car that I had to purchase in order to get to my jobs is not even a Honda and since getting it, the car makes clunking noises when turning, as well as the brake light warning keeps going off and on. I feel as though a lemon was pushed on me and I am not happy with the car at all. It is not worth the price they sold it to me, which several loan companies stated in writing when they declined the loan. I doubt that the car will even last for the 7 years I have for the loan. I believe I was taken advantage of and I am not happy with Honda of Kenosha. I kept asking for ways that I could purchase an engine for my cr-v and now looking back it almost seems like I was talked out of my car. I have two credit cards that have no balance on them and now I wish I would have been able to purchase an engine for my beloved cr-v. I highly doubt if I will ever return to Honda of Kenosha again. More

by lda53168 Verified Customer Verified Customer

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Recently had battery issue and a driver side door that would not unlock with manual key. They replaced battery & found issue with the door lock. Great job. would not unlock with manual key. They replaced battery & found issue with the door lock. Great job. More

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Always good to me here and is why I keep coming back. Joe treats me well and the service techs perform their duties well. Joe treats me well and the service techs perform their duties well. More

by Peopleagain Verified Customer Verified Customer

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Awesome Joe is fantastic. I always want him to be my service rep and he introduced us to a sales person for when we buy our next Honda you should give him a raise. I always want him to be my service rep and he introduced us to a sales person for when we buy our next Honda you should give him a raise. More

by Kcslagle Verified Customer Verified Customer

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Kenny was amazing sales rep, he took care of all our needs. We purchased two cars and will be back! needs. We purchased two cars and will be back! More

by nlrozzoni Verified Customer Verified Customer

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As I said before With respect responding to my question professionally trained make you feel like one family member all Honda employees there to help no matter what !! Honda Kenosha is the best !!! professionally trained make you feel like one family member all Honda employees there to help no matter what !! Honda Kenosha is the best !!! More

by rg98667@gmail.com Verified Customer Verified Customer

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Very pleased. I have received excellent service, a fair price, and would gladly purchase a car from Honda of Kenosha again. I have received excellent service, a fair price, and would gladly purchase a car from Honda of Kenosha again. More

by MBORST35 Verified Customer Verified Customer

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Great place to dobusines Staff are excellent and professional Well maintained facility with nice area for customers waiting for sales or service professional Well maintained facility with nice area for customers waiting for sales or service More

by gclindberg Verified Customer Verified Customer

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Have had my Hondas serviced at Honda of Kenosha since 2011 and worked with Joe Valente most of the time. Joe is experienced, knowledgeable and a great guy to work with. 2011 and worked with Joe Valente most of the time. Joe is experienced, knowledgeable and a great guy to work with. More

by growto Verified Customer Verified Customer

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