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Joe Valadao
Joe Valadao | Page 4
Express Maintenance Advisor
Maita Toyota of Sacramento
2500 Auburn Blvd
Sacramento, CA 95821
131 Reviews
Dealership Experience
13 yrs, 7 mos
Industry Experience
13 yrs, 7 mos
Specialties & Trainings
Toyota Express Maintenance
131 Reviews
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131 Reviews of Joe Valadao
March 06, 2025
Consistently disappointed with this dealership. I bought a brand new car in August. The only reason I have two stars is Joe was easy and pleasant to work with. After dealing with Joe, the salesman, I bought a brand new car in August. The only reason I have two stars is Joe was easy and pleasant to work with. After dealing with Joe, the salesman, everything was downhill. Financing upsold me things that THEY KNEW would not be of value to me. The female that showed me how to use the tech on my car was in a hurry and did not do a great job. I still don’t understand many aspects of my car. She also answered a personal call while sitting in the car with me. Super unprofessional. She “scheduled” my first service but when I called, the service dept had no record. The service dept was subpar. I pulled in first. Four cars pulled in after me. The helped the two cars next to me and the one behind me first. BEFORE even asking why I was there. When my rude service rep came up I asked why we were being helped out of order. She said maybe they are here for oil changes? Um okay… but nobody has even asked why I am here, how do you know I am not also here FIRST for an oil change? Her customer service was nonexistent. When I asked what all they were doing she said checking fluids and rotating my tires. So stupid. My car has 1600 miles so that’s a waste of time. My tires were not rotated, I don’t know if the fluids were topped off. The original girl that set up the appointment said that I was bringing in my car to make sure that everything was running perfectly. Absolutely not the case. Then I get a call to schedule my appointment, that I was just at the day before. I told her I had just been there and frankly I was irritated about my experience. She told me a service manager would reach out. It’s been over a month and nobody has called, I wouldn’t want to make that call either buddy. I will be paying off this car by the end of the year and buying another brand new Toyota for my son AT A DIFFERENT TOYOTA DEALERSHIP. After being harassed since August when I purchased my car for a review, here you go, I hope you enjoy my awesome review. More
by LEAH1085
Verified Customer
February 28, 2025
Service was knowledgeable and all around excellent. Got me in and out quickly and efficiently Got me in and out quickly and efficiently More
by patrickrk44
Other Employees Tagged: Lee Reloza, QERIM RACAJ
February 13, 2025
Priscilla and other employees were kind, accommodating, professional to me. A1! Thank you so much! professional to me. A1! Thank you so much! More
by jacquelinehara
Other Employees Tagged: Bryce Shibata, Lee Reloza, Val Valadez, Karina Gonzalez, QERIM RACAJ, PEDRO VALENCIA MENDOZA, Angel Cruz, Norbert Santos , Priscilla Camacho
February 12, 2025
My service advisor Joe Valadao was courteous, professional, attentive, and respectful. While the texting service was out, he found me in the waiting area to give an update on my vehicle service r professional, attentive, and respectful. While the texting service was out, he found me in the waiting area to give an update on my vehicle service results and it was ready for pick up. More
by h.pon.2415
January 30, 2025
Great service day. Make my appointment. Showed up on time. Maita repair my warranty issue Looks great. Make my appointment. Showed up on time. Maita repair my warranty issue Looks great. More
by derrickgee1955
Other Employees Tagged: Val Valadez
January 22, 2025
Having purchased several vehicles from Maita Toyota and having them serviced exclusively there, I can say that I know I can count on Maita to offer the best and fairest prices on vehicles, and perform the having them serviced exclusively there, I can say that I know I can count on Maita to offer the best and fairest prices on vehicles, and perform the most reliable and complete service. However, the thing that sold me on Maita, and gets me to return time and time again are the people. I have never seen a Maita Toyota employee who is not smiling. Even those with whom I have no interaction -- they all appear to be genuinely HAPPY! From the greeter to the service writer to the accounting and the parts folks -- they are all friendly and professional. This gives me peace of mind, knowing that happy people do good work. Besides -- they all make me feel like a VIP! More
by DENNIS.WINGER
Other Employees Tagged: Val Valadez , Priscilla Camacho, I wish I could remember their names, but all the parts department people and those in accounting. They are all so friendly, efficient and helpful!
