Joe Valadao | Page 3

As a woman I've never felt comfortable going into auto shops or car related stores. I had heard that Maita Toyota had two women associates that I was thrilled to shop from. In the past I have dealt with m shops or car related stores. I had heard that Maita Toyota had two women associates that I was thrilled to shop from. In the past I have dealt with male associates and I have been disrespected and talked down to. I expected to be treated differently by women. However that was not the case. Not only were their skills lacking in parts service, they were rude and treated me like I was incompetent. I don't know how they even got hired at this establishment. I would rather get talked down to a little bit by male than have to deal with these very incompetent women. I believe their names were Susanna and Dee. I do not recommend this establishment because of these two women. One of them acted like a know-it-all like she knew better than me and the other one kept mumbling to herself and I couldn't even understand what she was saying. Needless to say, hopefully Toyota can hire more competent staff, especially women, because it makes women look bad. Also they need to regulate phones. I've seen several employees talking on the phone, using airpods, or just outright texting. It is mainly the cashiers. Please do better. More

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Service OK but I found it very distasteful to be pitched 3 times. You guys are too high pressure. I found this out when I bought the car from you, very turned off. Apparently, it continues.. 3 times. You guys are too high pressure. I found this out when I bought the car from you, very turned off. Apparently, it continues.. More

by Dann Bryant Verified Customer Verified Customer

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From the time that I arrived to the time I lowest was appx 45 min. I had prepared myself for 3 hours. It was great. appx 45 min. I had prepared myself for 3 hours. It was great. More

by foman18 Verified Customer Verified Customer

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Amazing customer service. Finished the car sooner then expected. One two three four five six Finished the car sooner then expected. One two three four five six More

by aleglez13 Verified Customer Verified Customer

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Everything was good and it took less than an hour, there was no need to wait long was no need to wait long More

by aiakhnitsa Verified Customer Verified Customer

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This appt. Was great in all aspects. But, it’s rarely worth that rating. They do not display lower cost cars that we may look over while waiting for work to be Was great in all aspects. But, it’s rarely worth that rating. They do not display lower cost cars that we may look over while waiting for work to be done. They should have cars on display that we look at buying, as we wait. For instants, Prius More

by RSROLLER Verified Customer Verified Customer

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First of all your customer service is not good and does not have proper behavior with the customer. not have proper behavior with the customer. More

by AHMADJAWED.SADAT Verified Customer Verified Customer

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Consistently disappointed with this dealership. I bought a brand new car in August. The only reason I have two stars is Joe was easy and pleasant to work with. After dealing with Joe, the salesman, I bought a brand new car in August. The only reason I have two stars is Joe was easy and pleasant to work with. After dealing with Joe, the salesman, everything was downhill. Financing upsold me things that THEY KNEW would not be of value to me. The female that showed me how to use the tech on my car was in a hurry and did not do a great job. I still don’t understand many aspects of my car. She also answered a personal call while sitting in the car with me. Super unprofessional. She “scheduled” my first service but when I called, the service dept had no record. The service dept was subpar. I pulled in first. Four cars pulled in after me. The helped the two cars next to me and the one behind me first. BEFORE even asking why I was there. When my rude service rep came up I asked why we were being helped out of order. She said maybe they are here for oil changes? Um okay… but nobody has even asked why I am here, how do you know I am not also here FIRST for an oil change? Her customer service was nonexistent. When I asked what all they were doing she said checking fluids and rotating my tires. So stupid. My car has 1600 miles so that’s a waste of time. My tires were not rotated, I don’t know if the fluids were topped off. The original girl that set up the appointment said that I was bringing in my car to make sure that everything was running perfectly. Absolutely not the case. Then I get a call to schedule my appointment, that I was just at the day before. I told her I had just been there and frankly I was irritated about my experience. She told me a service manager would reach out. It’s been over a month and nobody has called, I wouldn’t want to make that call either buddy. I will be paying off this car by the end of the year and buying another brand new Toyota for my son AT A DIFFERENT TOYOTA DEALERSHIP. After being harassed since August when I purchased my car for a review, here you go, I hope you enjoy my awesome review. More

by LEAH1085 Verified Customer Verified Customer

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Prompt and courteous service! The waiting area was quiet and I was able to do some work while waiting. The waiting area was quiet and I was able to do some work while waiting. More

by AVELINA88 Verified Customer Verified Customer

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Service was knowledgeable and all around excellent. Got me in and out quickly and efficiently Got me in and out quickly and efficiently More

by patrickrk44 Verified Customer Verified Customer

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